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Sr. Manager, Global Compensation

Who are we?


Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.


Summary


We are seeking an experienced Global Compensation Manager who will play a critical role in leading and strategically evolving our global compensation program at Smarsh. This is an exciting opportunity for the right candidate. Reporting to the Head of Total Rewards, you will be responsible for influencing the strategic design of our compensation levers that drive meaningful business impact for our US and global workforce. This role is perfect for a seasoned professional with experience in privately-held technology companies seeking the opportunity to have a significant impact on our continued company growth and profitability. You will have significant exposure to our most senior leaders (including C-Suite), HR Business Partners, and you will also work closely with and influence peers across our G&A leadership teams to ensure our programs are understood and administered with excellence and accuracy. This role offers a hybrid work arrangement and is based in Atlanta.


How will you contribute?
  • Build and maintain our market-based compensation program: This role is responsible for building various compensation structures (salary ranges, bonus targets, equity ranges, etc.) that are market-based and aligned with our guiding principles (rewarding high performance & potential, solving for our unique needs, balanced, and internally equitable).  
  • Refine our compensation processes and policies to enable us to scale faster: This role will work across our G&A teams to better align our day to day compensation processes with the objectives of simplicity, accountability, and efficiency (e.g., new hire compensation setting, off-cycle compensation adjustments, ongoing analytical tools, forecasting, and planning).
  • Maintain ownership for the integrity of our job architecture framework: This role is responsible for ensuring our jobs are leveled consistently and equitably against our job architecture framework. Getting this first step right is a critical foundation for building and maintaining role-based and market-based compensation programs.
  • Lead our annual compensation planning cycle: This role will be responsible for leading our annual compensation planning cycle, which takes place in concert with our annual performance management cycle (year-end, in Lattice). The process begins with budgeting in 2H and ultimately runs in Q1 each year.
  • Serve as a key stakeholder for our sales incentive programs: This role will be a partner to cross-functional working groups in the design of our sales incentives program – ensuring the programs are aligned with our compensation guiding principles and are benchmarked properly against a defined peer group of similar companies.


What will you bring?
  • A highly qualified candidate will have 8-12 years of highly relevant, and progressively more complex, experience in global compensation, ideally with at least 3-5 years of experience in a privately-held, global technology company. In addition, highly qualified candidates will possess the following:
  • Demonstrated a clear understanding of how to build a market-based compensation framework, including salary ranges, bonus and equity targets.
  • Demonstrated impact and experience on how and when to design unique aspects to align with company-specific business needs and challenges
  • Proven experience in the implementation and administration of a global job architecture framework
  • Understands the regulatory and compliance landscape for compensation programs in the US and abroad (knows when to call in for expert advice from external sources and our legal team)
  • Proven experience working across and influencing cross-functionally to ensure that compensation programs are administered as intended (budgeting with finance, accruals with accounting, new hire administration with Talent Acquisition, pay for performance alignment with talent management, etc.)
  • Deep understanding and appreciation for the role compensation plays in ensuring companies continue to attract and retain talent in highly competitive talent market in a profitable manner


What do we offer?
  • Healthcare insurance - We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
  • Personal time off - A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements
  • 401K Match - Smarsh provides a 4% 401K match for which employees are fully vested on day one.
  • Sabbatical – The Smarsh sabbatical program provides a time to recharge, to study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service.
  • Recognition - We’re big on kudos for a job well done. Our employee-recognition program enables co-workers to nominate their peers who best embody our core values for recognition


$140,000 - $180,000 a year
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, speciality and training. Local cost of living assessments is done for each new hire at the time of offer.

Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.


Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions


About our culture


Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

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What You Should Know About Sr. Manager, Global Compensation, Smarsh

At Smarsh, we're looking for a passionate and experienced Sr. Manager of Global Compensation to join our vibrant team in Atlanta! As a leader in empowering our customers to manage risk and unleash intelligence in their digital communications, we need someone like you to take our global compensation program to the next level. Here at Smarsh, you'll have the unique opportunity to work closely with C-Suite leaders and HR Business Partners, playing a pivotal role in building and maintaining a market-based compensation framework that aligns with our company’s values and objectives. You'll be diving deep into crafting compensation structures that reward high performance while keeping things equitable and balanced. With responsibility for the integrity of our job architecture framework, ensuring our roles are leveled accurately is crucial. Plus, you’ll lead our annual compensation planning cycle in conjunction with performance management, making a meaningful impact on both employee satisfaction and company growth. Our hybrid work model makes it easy for you to have a work-life balance while being part of a high-performing, collaborative culture that values lifelong learning and innovation. If you're excited about making a difference in a fast-growing company recognized by the likes of Gartner and Forrester, then this might just be the role for you!

Frequently Asked Questions (FAQs) for Sr. Manager, Global Compensation Role at Smarsh
What are the key responsibilities of a Sr. Manager, Global Compensation at Smarsh?

The Sr. Manager, Global Compensation at Smarsh is responsible for leading and evolving our global compensation program, which includes building market-based compensation structures, refining compensation processes, and maintaining the integrity of our job architecture framework. You will also lead the annual compensation planning cycle and serve as a key stakeholder for our sales incentive programs.

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What qualifications are needed for the Sr. Manager, Global Compensation position at Smarsh?

Candidates for the Sr. Manager, Global Compensation position at Smarsh should have 8-12 years of experience in global compensation, preferably in a technology company. Additionally, a strong understanding of building market-based compensation frameworks and compliance regulations is crucial, along with proven experience in job architecture and cross-functional collaboration.

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How does the Sr. Manager, Global Compensation role at Smarsh impact business growth?

The Sr. Manager, Global Compensation directly influences business growth by designing compensation programs that attract and retain talent while ensuring competitiveness in the market. By aligning compensation structures with company objectives and ensuring they are effectively implemented, this role will help maintain Smarsh's position as a leader in the tech industry.

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What kind of work environment can I expect as a Sr. Manager, Global Compensation at Smarsh?

At Smarsh, you can expect a collaborative and innovative work environment that values diversity and inclusion. With a hybrid work model and flexible arrangements, we encourage our teams to work in ways that maximize their productivity and work-life balance while impacting our global compensation strategy positively.

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What benefits does Smarsh offer to the Sr. Manager, Global Compensation?

Smarsh offers a competitive benefits package to the Sr. Manager, Global Compensation, including healthcare insurance, a 'take-what-you-need' time off policy, a 401K match, and a unique sabbatical program after six years of service, highlighting our commitment to employee well-being and work-life balance.

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Common Interview Questions for Sr. Manager, Global Compensation
Can you explain your experience with market-based compensation frameworks?

In your response, highlight your experience in designing and implementing market-based compensation structures that align with business goals. Provide specific examples of how you assessed compensation against market standards and the impact it had on retention and recruitment.

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What strategies would you implement to ensure equitable compensation across the organization?

Discuss your approach to reviewing job levels and ensuring that compensation reflects the responsibilities and market standards. Emphasize the importance of transparency in the process and how it aligns with employee satisfaction and retention.

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How do you stay updated with regulatory changes affecting compensation programs?

Mention how you actively follow industry news, participate in professional groups, and consult with legal experts to navigate regulatory changes. Share instances where your proactive approach resulted in successful compliance initiatives.

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Describe a time you had to influence a senior leader regarding a compensation issue.

Provide a specific example where you effectively communicated your insights or recommendations to senior leaders, emphasizing your understanding of business objectives and how your suggestions enhanced organizational goals.

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What tools or software have you used for compensation analysis?

Discuss your familiarity with compensation management software or HR analytics tools you've utilized. Explain how you've harnessed these tools to gather compensation data, analyze trends, and inform decision-making.

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Can you discuss the role of compensation in talent attraction and retention?

Share your perspective on how well-structured compensation packages can make a business competitive in attracting top talent. Cite examples of how compensation adjustments or employee recognition programs contributed to improved retention metrics.

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How would you approach refining compensation processes at Smarsh?

Explain your strategic thought process on assessing current compensation processes and identifying areas for simplification and efficiency. Emphasize collaboration with various teams to align compensation strategies with overall business goals.

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What is your experience with sales incentive programs?

Detail any experience you have designing or administering sales incentive programs. Explain how you ensured these programs motivated sales teams while remaining aligned with overall compensation principles.

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How do you ensure accurate communication of compensation policies to employees?

Discuss the importance of clear communication and training in ensuring that employees understand their compensation packages and policies. Highlight examples from your experience where you successfully conveyed complex concepts.

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What challenges have you faced in implementing compensation programs and how did you overcome them?

Provide a specific challenge you encountered, detailing the situation, the steps you took to address it, and the positive outcome that resulted from your efforts. Consider aspects like stakeholder buy-in, budget constraints, or compliance issues.

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