Food Operations Manager 1 - job 3 of 4

Role Overview

Sodexo is seeking a Food Operations Manager 1 position at Sodexo Corporate Services, located at UTSW in Dallas, TX. The position involves overseeing operations at five small coffee shops and cafes, with a focus on inventory management, food ordering, employee engagement, and ensuring food safety and customer service standards are met.

What You'll Do

• Lead and supervise a team of 10 employees, fostering effective communication, teamwork, and a collaborative environment. Provide ongoing performance feedback and conduct regular performance evaluations.
• Ensure compliance with all food safety regulations and sanitation standards, maintaining a clean, safe, and organized working environment. Conduct regular audits to guarantee safety protocols are strictly followed.
• Oversee inventory control, monitor stock levels, and manage the ordering process to ensure the cafes are well-stocked and able to meet production demands without waste.
• Cultivate a culture of safety by promoting and adhering to safety protocols, preventing accidents, and ensuring all staff members are trained on safety best practices.
• Maintain a high standard of customer service, promptly addressing inquiries and resolving issues to ensure a positive experience for all patrons. Work with the team to uphold service excellence.
•  Identify areas for skill development within the team, design and implement training programs, and support team members' career growth and advancement.
• Drive operational efficiency by analyzing data and performance metrics to identify opportunities for process improvement. Implement best practices to enhance productivity and streamline operations.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Minimum of 3 years of experience in a food operations management role,
• Proven ability to manage and lead a team of 20+ employees, fostering a positive, productive work environment.
• In-depth knowledge of food safety regulations, sanitation standards, and best practices for maintaining a safe and clean kitchen environment.
• Demonstrated expertise in inventory control, product ordering, and stock management to meet production needs without overstocking or waste.
• Exceptional customer service skills with a customer-centric approach to solving problems and improving service quality.
• Strong organizational, analytical, and problem-solving abilities, with a keen eye for operational improvements.
• Excellent verbal and written communication skills, with the ability to engage with all levels of the team and effectively resolve conflicts.
• Ability to thrive in a fast-paced, dynamic environment, balancing multiple priorities while maintaining attention to detail and quality

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.