Food Operations Manager 2 - job 3 of 5

Role Overview

Make a Meaningful Impact in a 4-Star Rated Facility!

Sodexo is seeking an experienced Food Operations Manager 2 for NYC Health + Hospitals/Coler, an 815-bed skilled nursing and short-term care facility located on beautiful Roosevelt Island in New York City. Coler is nationally recognized for its specialized memory care program and is proud to hold a 4-Star Quality rating.

This is a not an entry-level role—we are looking for a proven leader with a strong background in healthcare food service management, ideally with union and hospital experience.

As a Food Operations Manager 2, you will support daily food service operations in a complex long-term care setting. Reporting to the Food Operations Manager 3, you’ll take ownership of your area, ensuring operational excellence, staff engagement, and resident satisfaction. You’ll play a key role in delivering safe, nutritious, and high-quality meals while managing a diverse, unionized workforce.

Why Coler?

• Free parking on-site

• Newly renovated staff gym

• Easy access via subway, bus, car, and tram

• Collaborative team environment with opportunities for growth

What You'll Do

• Lead daily operations for food service, ensuring efficiency and high standards

• Manage and develop frontline union staff with an emphasis on accountability and teamwork

• Monitor food safety and sanitation standards (HACCP, DOH, regulatory compliance)

• Support ordering, inventory, and cost controls

• Build relationships with nursing and clinical staff to meet resident dietary needs

• Support a culture of learning, collaboration, and continuous improvement

• Step up as a strong team player and trusted second-in-command when needed

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Proven food service management experience in a hospital, nursing home, or healthcare setting

• Prior experience working with unionized staff

• Strong leadership, communication, and problem-solving skills

• Ability to take ownership of responsibilities and work collaboratively with peers and leadership

• Culinary background preferred but not required

• Passion for enhancing resident dining and staff development

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.