Pre-Owned Sales Associate - Lone Star Chevrolet

As a Pre-Owned Sales Associate at Lone Star Chevrolet, your primary responsibilities include greeting customers, understanding their needs, providing vehicle information, conducting test drives, and guiding them through the sales process. You'll be involved in negotiating sales agreements and maintaining relationships to encourage repeat business and referrals.

To apply for the Pre-Owned Sales Associate role at Lone Star Chevrolet, you need sales experience in a commission or quota-driven role, excellent communication skills, and the ability to thrive in a fast-paced environment. A high school diploma and a valid driver’s license with a clean driving record are also required.

At Lone Star Chevrolet, new Pre-Owned Sales Associates can expect comprehensive training that includes product knowledge about vehicle features and specifications, effective sales techniques, and customer service skills. Regular sales meetings and training sessions will help you continually enhance your abilities.

While previous automotive sales experience is preferred for the Pre-Owned Sales Associate position at Lone Star Chevrolet, it is not mandatory. We value enthusiasm, motivation, and communication skills, which can be just as important as prior experience.

Pre-Owned Sales Associates at Lone Star Chevrolet enjoy a range of benefits, including medical, dental, and vision insurance, a 401k plan with company match, paid time off, and employee discounts on purchasing and leasing vehicles. Additionally, you will have career advancement opportunities within the company.

When answering this question, highlight any relevant sales experience you've had, particularly in automotive sales. Discuss specific achievements or targets you met and how your expertise can benefit Lone Star Chevrolet.

Show your problem-solving skills by explaining how you would listen to their concerns, empathize, and find a solution that aligns with company policy while ensuring customer satisfaction.

Share a specific example that illustrates how you built a strong relationship with a customer by providing excellent service, ultimately leading them to return for further purchases or referrals.

Discuss your methods for keeping updated, such as reading industry publications, attending training sessions, and leveraging resources from Lone Star Chevrolet to ensure you provide customers with the latest information.

Convey your ability to manage time effectively by explaining techniques you use to prioritize customer needs, follow-ups, and daily sales objectives in a fast-paced environment.

Provide a detailed story focusing on the negotiation process you utilized, how you handled objections, and what the outcome was, reflecting your ability to close deals while maintaining customer satisfaction.

Express your understanding of Lone Star Chevrolet's values, commitment to customer service, and strong branding within the Sonic Automotive group, showcasing your alignment with the company's mission.

Outline the steps you would take to build rapport, actively listen to customer needs, provide clear information, and maintain communication throughout the buying process to ensure satisfaction.

Discuss what drives you personally, whether it's competition, financial incentives, or helping customers find the right vehicle, and how this motivation supports achieving sales goals.

Confirm your availability and willingness to work flexible hours, highlighting your dedication as a Pre-Owned Sales Associate at Lone Star Chevrolet and your commitment to customer service during peak times.