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QA Technician

Description

Our Quality Technicians provide ensure product safety, regulatory compliance, and compliance with company standards for our 2nd Shift Operations. Also, partners to drives Continuous Improvement efforts in product quality/performance and process optimization by training and finding solutions. Additional duties include:

  • Food Safety: Review activities to ensure all Food Safety and Food Quality audit requirements are met. Review and sign off on documentation pertaining to all quality systems. Reviews all product used in the facility and ensures adherence to regulatory and Company standards. Assists in maintaining documentation of all required quality tests and activities. Follow standard guidelines with GMP's and monitor that all SOP's are being performed daily. Update records and keep records up to date for HAACP, BRC, and FSMA.
  • Food Safety Deficiencies: Communicates findings regarding food safety. Assists with the training to plant employees regarding food safety deficiencies and corrective actions as needed. Maintain Food Safety and Quality by enforcing employee GMP’s and verifying compliance with receiving, storage, handling, processing and product release policies and procedures.
  • Assist Investigations: Checks and investigates customer returns and complaints; follows up on possible reasons for complaint (temperature abuse, date expiry, over order, etc.). Performs micro analysis if required.
  • Hold & Release: Manages the hold and release program, and takes appropriate action when any product fails to meet required specifications. Assist the Product Development Chef with product testing, nutritional analysis, acidified products evaluation, shelf life studies and challenge studies.
  • Physical Requirements: ability to lift up to 50-lbs; ability to bend, stoop, twist repetitively and stand on concrete for full 8-hour shift: receptive to working in a refrigerated or high-heat environment as seasons change; his work is physically demanding and can require the use of some or all body parts and muscle groups. Some positions may require repetitive overhead lifting.

Requirements

The successful candidate will possess:

  • A minimum of 1 year recent experience in Quality Assurance within a manufacturing environment;
  • PCQI Certification and Experience with ERP systems as it applies to manufacturing is a plus!
  • Physical demands: This position requires the ability to be constantly moving throughout the office and gift store which includes but not limited to walking, talking, hearing, reaching, grabbing and standing for at least 8 hours a day. May occasionally involve bending, stooping, kneeling, crouching and climbing.

The successful candidate will also demonstrate the following abilities:

  • Communication: Excel in both written and oral communication; effective interpersonal and presentation skills; with professional attitude.
  • Organized: Able to work independently; effective time management skills; able to manage multiple tasks concurrently, prioritize effectively, and meet deadlines with a high attention to detail.
  • Analytical: Superior critical thinking skills with the ability to research and analyze data from multiple sources and make independent decisions. Strong business acumen, including problem solving skills, critical thinking, and self-initiative.
  • Adaptable: Willingness to accept change; exhibit flexibility and adaptability. Along with the ability to absorb and quickly understand new information.
  • Resourceful: Ability to deliver results utilizing the resources available. Has a get-it-done mentality.

Average salary estimate

$57500 / YEARLY (est.)
min
max
$50000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About QA Technician, Spicin Foods

Join our dynamic team as a QA Technician in Kansas City, Kansas! At our company, we're committed to delivering top-notch quality and safety in every product we create. As a QA Technician, you’ll play a crucial role in ensuring our 2nd Shift Operations not only meet but exceed safety and compliance standards. You’ll be responsible for reviewing food safety audit requirements, managing documentation, and ensuring adherence to company standards. But that's just the beginning! Your analytical skills will shine as you investigate customer returns, communicate findings, and enforce critical policies like GMPs. You'll even work hand-in-hand with our Product Development Chef on exciting projects like product testing and nutritional analysis. This physically demanding role requires a proactive mindset and adaptability as you'll be on your feet, moving around to ensure that everything runs smoothly. If you have at least a year of experience in Quality Assurance, excellent communication skills, and a knack for problem-solving, we’d love to hear from you. Let's work together to keep our products safe and delicious while embracing a culture of continuous improvement!

Frequently Asked Questions (FAQs) for QA Technician Role at Spicin Foods
What are the responsibilities of a QA Technician at our company?

As a QA Technician at our company in Kansas City, your responsibilities will include ensuring compliance with all food safety and quality audit requirements, managing documentation for quality tests, and communicating findings about food safety deficiencies. You'll also handle investigations regarding customer complaints and manage the hold and release program, among other vital tasks to support our commitment to quality.

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What qualifications are required to become a QA Technician at our company?

To qualify for the QA Technician role at our Kansas City location, you’ll need a minimum of one year of recent experience in Quality Assurance within a manufacturing environment. Certification in PCQI is preferred, along with experience using ERP systems. Strong communication skills and the ability to manage multiple tasks efficiently are also essential.

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What physical demands can a QA Technician expect in this role at our company?

The QA Technician position at our company requires the ability to lift up to 50 lbs, stand for a full 8-hour shift, and be active throughout the day. You will frequently engage in bending, stooping, and some overhead lifting, while also working in varying temperatures, from refrigerated areas to warmer environments. It's a physically engaging job that keeps you on the move!

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What skills are important for a QA Technician at our company?

Essential skills for the QA Technician role at our Kansas City facility include communication skills, analytical abilities, organizational proficiency, and adaptability. You'll need to display strong critical thinking skills, the capability to analyze data, and the resourcefulness to navigate challenges effectively in a fast-paced work environment.

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How does the QA Technician contribute to continuous improvement at our company?

As a QA Technician, you'll play a vital role in driving continuous improvement. By analyzing processes, identifying deficiencies, and recommending corrective actions, you'll help enhance product quality and performance. Your hands-on training with other team members also fosters a culture of safety and compliance, ensuring that everyone is on board with maintaining high standards.

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Common Interview Questions for QA Technician
Can you explain your experience with food safety compliance?

When answering this question, be detailed about your direct experiences related to food safety compliance. Mention specific regulations you've dealt with, any relevant certifications, and how you've ensured compliance in past roles. Highlight your ability to communicate findings effectively and train others in these practices.

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How do you handle multiple quality assurance tasks simultaneously?

Demonstrating effective time management is key here. Explain your process for prioritizing tasks, perhaps through experience in fast-paced environments. Share examples of how you’ve successfully balanced multiple responsibilities while maintaining attention to detail and adherence to deadlines.

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What does GMP mean to you, and how do you ensure compliance?

GMP stands for Good Manufacturing Practice, and it refers to the practices required to conform to quality standards. In your answer, illustrate your understanding of GMP principles and discuss specific actions you take to monitor compliance, such as regular audits or staff training sessions.

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Can you give an example of how you resolved a quality issue?

Use the STAR method (Situation, Task, Action, Result) to explain a past incident where you addressed a quality issue. Describe the situation, your specific role, the actions you took to resolve the problem, and the outcome that resulted from your intervention.

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How do you stay current with food industry regulations?

Discuss resources you utilize, such as industry publications, online courses, or networking events. Emphasizing your commitment to continuous education demonstrates your dedication to staying compliant and informed about changes in regulations that impact your role as a QA Technician.

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What tools or software are you familiar with that assist in QA tasks?

Mention specific tools and software you’ve used, particularly ERP systems or compliance management platforms. Detail how these tools helped you streamline processes or track compliance more effectively, showcasing your tech-savviness.

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How would you conduct an investigation of a customer complaint?

Outline the steps you would take to properly investigate a customer complaint, including gathering evidence, reviewing relevant documentation, and communicating with the customer. Emphasize your analytical skills and attention to detail in ensuring a fair and thorough examination.

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What motivates you to work in quality assurance?

Share personal motivations, such as a passion for food safety, a commitment to quality, or the satisfaction of improving processes. Make sure to connect your motivations back to how they align with our company's mission and values.

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What methods do you use to train others in GMPs and food safety?

Discuss your approach to training, whether it's through one-on-one mentorship, group training sessions, or hands-on demonstrations. Highlight any past experiences where your training efforts led to improved compliance or safety.

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How do you adapt to changes in regulations or processes?

Illustrate your flexibility and willingness to embrace change by providing examples where you've adapted quickly. Explain your strategies for ensuring that yourself and your team stay informed and compliant amidst regulatory updates or process improvements.

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Full-time, on-site
DATE POSTED
April 18, 2025

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