People Generalist - Krakow

As a People Generalist at Sprout Social in Krakow, you'll be responsible for addressing employee inquiries, providing guidance on HR matters, assisting in investigations, managing onboarding and offboarding processes, and maintaining employee records. You will act as a hub for communication between the People team and employees, ensuring that policies and processes foster a supportive environment.

To be a successful People Generalist at Sprout Social, you should possess at least 4 years of experience in an HR generalist role. Knowledge of Poland's employment laws, fluency in English and Polish, and the ability to work from the Krakow office at least three days a week are essential qualifications. Additionally, experience in office management and HRIS systems would be advantageous.

At Sprout Social, the onboarding process for new hires involves conducting a comprehensive session to introduce them to our company mission, values, and operations. The People Generalist plays a key role in this process by ensuring that all necessary paperwork and system access are completed, assisting with handbooks, and fostering a smooth entry for new team members.

A People Generalist at Sprout Social should have strong organizational abilities, attention to detail, and effective communication skills. Being adaptable in a fast-paced environment is crucial, along with creative problem-solving skills to handle various inquiries and situations as they arise. Additionally, having proficiency in HRIS systems and Microsoft Office Suite is advantageous.

Workplace experience responsibilities for a People Generalist at Sprout Social include managing office supplies and equipment, maintaining relationships with vendors, ensuring a clean and organized workspace, and organizing office events. You'll serve as the point of contact for visitors and assist the Senior Workplace Experience Manager with international events.

When answering this question, focus on what you find appealing about Sprout Social’s culture, values, and commitment to its employees. Highlight any previous experiences that align with Sprout's mission and emphasize your enthusiasm for contributing to a positive workplace.

In your response, share specific examples from your previous roles where you managed onboarding processes. Highlight how you ensured that new hires felt welcomed, whether by conducting orientation sessions or facilitating paperwork. Discuss any improvements you implemented to streamline the onboarding experience.

Discuss your understanding of local employment laws and any systems you use to stay updated on regulations. Explain how you ensure compliance, such as regular audits of records and policies, and emphasize the importance of providing accurate information to employees.

Provide a specific example where you addressed an employee relation issue, outlining your approach to gathering information, involving the necessary parties, and ensuring a fair resolution. Highlight your communication skills and the importance of confidentiality in these situations.

Share specific time management strategies you've used in past roles, such as prioritization techniques, the use of task management tools, or delegation. Discuss how you adapt these strategies based on the urgency and importance of tasks.

Explain your approach to conflict resolution, emphasizing active listening, understanding all perspectives, and facilitating open communication. Share a scenario where you successfully mediated a conflict, specifying the outcomes and learnings.

Discuss the essential role HR plays in fostering a company’s culture, such as promoting values, ensuring employee engagement, and facilitating effective communication. Share how you would advocate for initiatives that strengthen workplace culture based on employee feedback.

Provide details on the HRIS systems you've worked with, including the functions you performed, such as maintaining employee records or generating reports. Mention your ability to learn new technology quickly and how you could leverage an HRIS to improve processes at Sprout Social.

Share your ideas on what creates a positive workplace experience, and discuss initiatives you’d propose, such as team-building activities, wellness programs, or improved office layouts. Highlight your understanding of organizational needs and employee feedback.

Identify a potential challenge, such as balancing multiple responsibilities or adapting to changing company needs. Discuss how you would approach overcoming this challenge, drawing on your previous experiences.