IT Specialist
System and Server Management:
- Install, configure, and maintain Windows servers.
- Perform regular updates, patches, and upgrades to ensure optimal performance.
- Manage Active Directory (AD), Group Policies, and user account provisioning.
- Ensure proper backup and disaster recovery solutions are in place.
Microsoft 365 Administration:
- Manage the Microsoft 365 Admin Center, including user account creation, licensing, and group management.
- Oversee and troubleshoot Microsoft Exchange Online, including mail flow, distribution lists, and mailbox configurations.
- Implement and enforce security and compliance policies in Microsoft 365, such as retention policies, conditional access, and Multi-Factor Authentication (MFA).
- Support Microsoft Teams, SharePoint Online, and OneDrive for Business, including permissions management and integration.
- Monitor service health, manage alerts, and coordinate with Microsoft support as needed.
Network Administration:
- Monitor and maintain network performance.
- Ensure network security through regular audits and monitoring.
- Work with ISPs and external vendors for connectivity issues or upgrades.
Helpdesk Support:
- Provide Level 2/3 technical support to employees and resolve escalated issues.
- Troubleshoot hardware, software, and peripheral issues across the organization.
- Support and guide employees on IT best practices.
Security and Compliance
- Implement and enforce IT policies aligned with organizational and regulatory standards.
- Monitor and mitigate risks, including malware, phishing, and unauthorized access attempts.
- Conduct regular security audits and vulnerability assessments.
Application Management:
- Support and maintain recruitment-specific software tools (e.g., Applicant Tracking Systems, CRM tools).
- Collaborate with third-party vendors for software updates and troubleshooting.
- Document system configurations, procedures, and troubleshooting guides.
IT Infrastructure Projected
- Lead or contribute to IT projects, such as cloud migrations, infrastructure upgrades, and system integrations.
- Evaluate and recommend new technologies to enhance operational efficiency.
Experience
0 to 2 years in relevant role.
Qualification
Bachelor's degree in computer science, Information Technology, or a related field
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you enthusiastic about technology and ready to take your career to the next level? As an IT Specialist at our dynamic company, you’ll be at the forefront of keeping our systems running smoothly and efficiently. Dive into system and server management where you'll install, configure, and maintain our Windows servers while performing vital updates and managing Active Directory. Your role will also encompass Microsoft 365 administration—imagine troubleshooting Exchange Online, managing user accounts, and ensuring security policies are effectively enforced. But that's not all! You'll monitor network performance and security, tackle Level 2/3 tech support for employees, and lead exciting IT projects like cloud migrations. If you’re a recent graduate with a Bachelor’s degree in computer science, Information Technology, or a related field, and possess up to 2 years of experience, we want to hear from you! Join us to help enhance our IT infrastructure while learning and growing in a supportive environment. Together, we can make a significant impact in technology!
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