Deputy Director for Family Investment Administration PROGRAM MANAGER III

IntroductionWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.This is a Management Service position that serves at the pleasure of the Appointing Authority.GRADE21LOCATION OF POSITIONMaryland Department of Human ServicesAnne Arundel County Department of Social ServicesAdministration Unit80 West StreetAnnapolis, MD 21401Main Purpose of JobThe main purpose of this position is to provide leadership and managerial oversight of program operations – establishing standards, goals and schedules for Family Investment staff; setting priorities and evaluating the effectiveness of both staff and programs; aligning budgets with program priorities; and working collaboratively with community and state partners. This position serves as Deputy Director for all Family Investment and Work Opportunities programs, which provide for the economic stabilization and well-being of children and families. Achieving desired outcomes are the barometers by which the effectiveness of the incumbent’s performance is measured. The position is a member of the executive staff of the agency and is expected to work in a dynamic and collaborative mode with all relevant stakeholders.POSITION DUTIESLeadership and Direction• Directs and coordinates all activities of the Family Investment and Work Opportunities programs, including Temporary Cash Assistance (TCA),Medical Assistance (MA), Supplement Nutrition Assistance Program (SNAP Program), Temporary Disability Assistance Program (TDAP), and Emergency Assistance Programs (EAFC, Burial Assistance).• Leads, and directs through Family Investment program managers, and supervisors to ensure compliance and improvement of program operations.• Directs FIA leadership to ensure quality and quantity of staff production, including E&E utilization, meeting or exceeding audit, SNAP ME and other mandated outcomes.• Oversees program implementation. Monitors, evaluates and interprets program policy, procedures, and performance to improve efficiency, effectiveness and the quality of local service delivery.• Establishes local program policies and procedures. Ensures compliance with Federal, State and local laws, regulations, policies and procedures.Supervision and Staff Development• Provides supervision to Family Investment leadership staff.• Plans, coordinates, supervises and evaluates the work of Family Investment Managers.• Provides for staff development and training.• Recruits, interviews, and trains prospective leadership staff as vacancies occur.Performance and Quality Improvement (PQI)• Participates in agency Performance and Quality Improvement processes.• Ensures staff compliance with all FIA policies/mandates.Budget• Assists in the preparation of and oversees all Family Investment and Work Opportunities Program budgets and monitors spending; develops and ensures the monitoring of vendor program budget and overtime for FIA.Minimum QualificationsEducation: Bachelor's Degree in a Human Services Field from an accredited college or university.Experience: 5 Years of management experience in the Family Investment Administration.Preferred QualificationsDESIRED OR PREFERRED QUALIFICATIONS• Three years of budget and contract experience.• Three Years of experience creating and implementing policies and procedures.• Three years of experience in Family Investment Administration systems and applications.LIMITATIONS ON SELECTIONRecruitment limited to current State of Maryland employees only.SELECTION PROCESSPlease make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.BenefitsAs an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS• Personal Leave - new State employees are awarded six (6) personnel daysannually (prorated based on start date).• Annual Leave - ten (10) days of accumulated annual leave per year.• Sick Leave - fifteen (15) days of accumulated sick leave per year.• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.• Holidays - State employees also celebrate at least twelve (12) holidays per year.• Pension - State employees earn credit towards a retirement pension.FURTHER INSTRUCTIONSThe online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Kyle Thompson, Department of Human Services - Anne Arundel County DSS, Human Resources Unit, 80 West Street Annapolis, MD 21401.All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to kyle.thompson2@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.If you have any questions concerning this recruitment process for this position, please contact 410-269-4636.TTY Users: call via Maryland Relay.If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.