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Senior Specialist, Supplier Strategy & Integration

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Senior Specialist, Supplier Strategy & Integration is responsible for supporting the research, analysis and implementation of new supplier relationships as well as supporting the development of tools, processes and reporting related to Supplier Relationship Management.

In addition to being an excellent communicator, the incumbent has strong analytical skills in analyzing contract pricing, service levels and in depth knowledge of procurement regulations, contract agreements and legal terminology and is comfortable working in a dynamic, fast-paced environment with competing priorities.

What will you do?

  • Support the onboarding of new suppliers and services from initial engagement and proof of concept to full launch as well as supplier analysis and rationalization and communicate status on an ongoing basis.
  • Conduct research on industry/supplier benchmarks, collect market intel and provide competitive analysis to support decision-making.
  • Participate in departmental, intra divisional and companywide projects including new outsourcing initiatives, supplier integrations as well as implementation of internal technologies, tools, processes and practices.
  • Support the SRM program for Canada, ensuring systems and processes are in place for managing supplier risk, performance, issues and data.
  • Influence organizational change through communication and persuasiveness, engaging the appropriate stakeholders to validate solutions.
  • Capture the Voice of the Supplier and Business Partners in surveys and discussions and integrate feedback into recommendations.
  • Document and continuously improve procedures and policies, reporting tools, presentations and templates. Coordinate business process improvements with internal stakeholders.
  • Be familiar with contract terms, payment structure and reimbursements.
  • Coordinate and summarize competitive analysis, spend analysis, KPI’s and operating reports.
  • Consult on issues impacting the efficiency and effectiveness of supplier relationship management and cross-functional processes.
  • Ensure standard practices are being followed and collaborate on supplier relationship management best practices.

What do you need to succeed?

  • Industry knowledge of best practices for Sourcing, Contracting and Supplier Relationship Management
  • Accounting/Business/financial/data analysis experience
  • Excellent reporting and data analysis skills
  • Strong research, analytical and problem solving skills.
  • Curious and passionate about delivering an exceptional 'client experience' and continuously realizing improvements.   
  • Organizational and time management skills to handle diversity of the job.
  • Strong objective reasoning skills, ability to support and explain reasons for decisions and recommendations.
  • Ability to work in high profile, fast paced and changing work environment and solve moderately complex problems.
  • Familiarity with supplier selection and performance and risk management practices
  • Excellent communication skills (verbal and written)
  • Strong MS office and Excel skills
  • Experience with projects and business analysis.
  • Experience with identifying and analyzing Key performance indicators.

What’s in it for you?

  • We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada

  • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
  • Flexible Benefits from the day you join to meet the needs of you and your family.
  • Pension, stock and savings programs to help build and enhance your future financial security.

#LI-Hybrid #LI-remote

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

54,000/54 000 - 91,000/91 000

Job Category:

Procurement

Posting End Date:

11/04/2025

Average salary estimate

$72500 / YEARLY (est.)
min
max
$54000K
$91000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Specialist, Supplier Strategy & Integration, SunLife

Are you ready to take your career to the next level? As the Senior Specialist, Supplier Strategy & Integration at Sun Life in Waterloo, Ontario, you'll be at the forefront of enhancing our supplier partnerships and strategic initiatives. In this dynamic role, you'll work closely with an amazing team of experts who are just as passionate about innovation and client success as you are! You'll dive into research and analysis, supporting the onboarding of new suppliers and services while conducting in-depth market intel to guide decision-making processes. Your strong analytical skills will come in handy as you navigate contract pricing and procurement regulations, ensuring every move aligns with our mission to provide life-changing financial security for our clients. If you're a sharp communicator with a knack for organization and problem-solving, you’ll fit right in. Here, every day will bring exciting opportunities to enhance our supplier relationships, influence meaningful organizational change, and contribute to our continuous improvement journey. Ready to make a difference? Apply today!

Frequently Asked Questions (FAQs) for Senior Specialist, Supplier Strategy & Integration Role at SunLife
What are the primary responsibilities of a Senior Specialist, Supplier Strategy & Integration at Sun Life?

As a Senior Specialist, Supplier Strategy & Integration at Sun Life, your primary responsibilities include supporting the onboarding of new suppliers, conducting detailed market research, participating in various projects related to supplier integration, and managing supplier performance. You will communicate with stakeholders to ensure effective collaboration and contribute to the Supplier Relationship Management (SRM) program by documenting procedures, improving policies, and summarizing important reports.

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What qualifications are required for the Senior Specialist, Supplier Strategy & Integration role at Sun Life?

To succeed as a Senior Specialist, Supplier Strategy & Integration at Sun Life, candidates typically need expertise in supplier relationship management, strong analytical and reporting skills, as well as a background in accounting, business, or data analysis. Experience in project management and familiarity with contract terms and procurement processes are also essential to excel in this role.

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How does Sun Life support professional growth for Senior Specialists in Supplier Strategy & Integration?

At Sun Life, we’re committed to empowering our employees to achieve their best. As a Senior Specialist, you will work alongside knowledgeable colleagues and be provided with learning opportunities that foster both personal and professional growth. Our flexible work environment encourages continuous improvement, and we actively support employee engagement in diverse projects that enhance skills and experience.

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What is the work environment like for a Senior Specialist, Supplier Strategy & Integration at Sun Life?

The work environment for a Senior Specialist, Supplier Strategy & Integration at Sun Life is lively and fast-paced, promoting collaboration and innovation. You will be involved in high-profile projects and work with diverse teams that value open communication and creativity, ensuring that you will flourish while tackling various challenges every day.

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What tools and technologies might a Senior Specialist, Supplier Strategy & Integration at Sun Life be using?

In the role of Senior Specialist, Supplier Strategy & Integration at Sun Life, you can expect to utilize various tools and technologies to support your work, including advanced MS Office applications, particularly Excel for data analysis and reporting. You'll also engage with supplier relationship management systems and other internal technologies designed to streamline processes and improve supplier engagement.

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Common Interview Questions for Senior Specialist, Supplier Strategy & Integration
Can you describe your experience with supplier relationship management?

In answering this question, focus on specific examples from your past roles. Mention specific suppliers you've managed, the strategies you implemented, and the successful outcomes achieved. Highlight your ability to communicate effectively with suppliers, understand their needs, and find solutions that benefit both parties.

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How have you handled a situation where a supplier did not meet performance expectations?

Provide a concrete example where you addressed the issue diplomatically. Explain the steps you took to communicate with the supplier, identify the problem areas, and discuss solutions or improvements. Emphasize your focus on maintaining a positive working relationship while ensuring accountability.

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What tools do you use for data analysis in supplier management?

Be prepared to mention specific tools such as Excel, databases, or specialized supplier management software. Discuss how you leverage these tools to analyze performance metrics, goals, and KPIs and how that data informs your decision-making processes in supplier integration.

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How do you prioritize your tasks when managing multiple suppliers?

Discuss your methods for time management and organization, such as using project management software or creating task lists. Provide an example of a time when you successfully juggled multiple responsibilities and highlight how clear communication helped keep all stakeholders informed.

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What strategies do you employ for conducting market research on suppliers?

Explain your approach to gathering market intel. This may involve utilizing databases, networking within industry circles, conducting surveys, or analyzing reports. Illustrate how you synthesize this information to make well-informed decisions about supplier partnerships.

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Can you give an example of how you've influenced organizational change?

For this question, select a specific initiative where you advocated for process improvements. Detail how you engaged stakeholders, presented data to support your recommendations, and successfully implemented changes. Focus on the positive outcomes from these initiatives to demonstrate your impact.

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How do you ensure effective communication with internal teams and suppliers?

Highlight the importance of clear and consistent communication. Share techniques such as regular meetings, status updates, and feedback loops that you've used to facilitate open dialogue and collaboration. Mention any tools that help you streamline communication effectively.

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What do you consider best practices in supplier selection and performance management?

Discuss the foundational elements of supplier selection, such as evaluating quality, reliability, cost, and service levels. Emphasize best practices in performance management involving regular assessments, KPIs, and feedback mechanisms to track and enhance supplier performance over time.

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How do you stay current with industry trends and compliance regulations in procurement?

Explain your commitment to continuous learning through following industry publications, attending workshops, or being part of professional organizations. Mention how this helps you stay informed about procurement regulations and industry trends to ensure compliance and ethical practices.

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What motivates you to deliver an exceptional client experience?

Highlight your client-focused mindset and dedication to understanding client needs. Share experiences where you have gone above and beyond to resolve issues or enhance the client experience, showcasing your passion for delivering high-quality service and outcomes.

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Full-time, hybrid
DATE POSTED
April 4, 2025

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