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Compliance Specialist

Help us build a luxury-focused FinTech in Travel Rewards space! Taekus is looking for a Compliance Specialist to manage our compliance initiatives to support our customers and with our premium user experience. As a fast-growing FinTech with $70m revenue-run-rate, we have increasing complexities in our product offering and compliance requirements. We need someone with a hustle mentality to help shape our compliance department efficiency. You will be reporting to our Head of Compliance.

Your Responsibilities

  • Support leadership in identifying, documenting, and rating controls and risks as part of the Risk Assessment program.

  • Partner with complaint management including track, analyze, and address customer complaints related to the Taekus debit and credit, ensuring timely resolution and compliance with regulatory expectations.

  • Respond to bank, audit, partner bank, and regulatory requests.

  • Identify compliance gaps or issues and work cross-functionally to implement corrective actions to ensure a well-integrated approach to regulator compliance. 

  • Review escalations from key compliance processes based on defined risk thresholds.

  • Investigate and escalate potential alerts and suspicious transactions in accordance with AML and fraud prevention policies.

  • Support day-to-day compliance operations for the credit and debit card product lines while maintaining program compliance with regulatory standards.

  • Contribute to oversight and management committees on the state of compliance risk and prepare reporting materials.

What you bring to the table

  • Bachelor's degree. Preferred CRCM, CAMS, or similar certifications.

  • 2-4 years of compliance experience in credit, banking, fintech, or other financial regulatory compliance industry with a focus on credit card regulatory compliance.

  • Possess understanding of credit and banking laws and regulations including BSA/AML, UDAAP, ECOA, MLA/SCRA, FCRA, TILA TISA, and associated regulations.

  • Ability to identify potential compliance issues and work effectively to remediate them.

  • Demonstrate a track record of supporting key Compliance initiatives.

You’d love this job if

  • You are ready to work at a startup and be at the ground level.

  • You love to travel and want to work remotely.

  • Have passion for compliance but are flexible in building disruptive technology.

About Taekus

Taekus is a 5-year-old luxury financial services company that offers travel rewards credit cards, debit cards, and other banking services for the affluent market. We currently process $2b/yr+ in transitions and operate as a highly profitable company. We have a lean team under 20 employees and are undergoing tremendous growth with 1000s of customers.

What we offer

  • Competitive salary and stock option plan

  • Medical, Dental, and Vision insurance

  • 401k plan + 5% Match

  • Flexible vacation policy

  • (1) Free business class international ticket.

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Average salary estimate

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$90000K

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What You Should Know About Compliance Specialist , TaskUs

Are you ready to take your career to the next level with Taekus as a Compliance Specialist? Join us on our mission to elevate the luxury-focused FinTech space, specifically within the Travel Rewards sector! As a growing company with a $70 million revenue run-rate, we’re looking for someone who brings strong compliance expertise and a hustle mentality to help streamline our compliance initiatives. In this role, you'll support our leadership by identifying and documenting controls and risks as a part of our Risk Assessment program. Managing customer complaints related to our premium debit and credit products will be crucial to ensuring their satisfaction and adherence to regulatory expectations. Collaborating cross-functionally, you’ll help identify compliance gaps and implement corrective actions to foster a compliant culture. Your day-to-day will also involve responding to regulatory requests, investigating alerts according to AML and fraud prevention policies, and preparing insightful reporting materials for our oversight committees. A Bachelor’s degree and 2-4 years of experience in compliance, particularly in credit card regulatory compliance, are essential. If you thrive in a startup environment and have a passion for compliance while being open to innovative technologies, Taekus is the place for you! Plus, our supportive benefits including competitive salary, stock options, and a flexible vacation policy make it even better. Let's build something amazing together!

Frequently Asked Questions (FAQs) for Compliance Specialist Role at TaskUs
What are the responsibilities of a Compliance Specialist at Taekus?

As a Compliance Specialist at Taekus, you will manage compliance initiatives by supporting leadership in identifying and documenting controls and risks. You'll partner with complaint management to handle customer-related complaints and ensure timely resolutions while adhering to regulatory standards. Furthermore, you will respond to requests from banks and audits, identify compliance gaps, and investigate potential alerts and suspicious transactions to uphold AML and fraud prevention policies.

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What qualifications do I need to become a Compliance Specialist at Taekus?

To be considered for the Compliance Specialist position at Taekus, candidates should possess a Bachelor’s degree along with preferred certifications like CRCM or CAMS. Additionally, having 2-4 years of compliance experience in credit, banking, or the FinTech sector with a focus on credit card regulatory compliance is essential. A solid understanding of banking and credit laws, along with the ability to identify and remediate compliance issues effectively, is highly valued.

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How does the Compliance Specialist contribute to Taekus's overall mission?

The Compliance Specialist at Taekus directly impacts our mission by ensuring our compliance framework is robust, thereby supporting the customer experience through regulatory adherence. By identifying potential risks and implementing corrective actions, you help create a seamless compliance environment that not only protects our customers but also enhances our service offerings in the luxury financial space.

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What types of compliance issues will I manage as a Compliance Specialist at Taekus?

In the role of Compliance Specialist at Taekus, you will manage a variety of compliance issues, including those related to AML and fraud prevention, addressing customer complaints, and ensuring adherence to BSA/AML, UDAAP, and other relevant banking laws. You’ll also handle regulatory requests, and review escalations that may arise, ensuring that our compliance practices remain at the highest standard.

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What makes working as a Compliance Specialist at Taekus unique?

Working as a Compliance Specialist at Taekus is unique due to our startup environment where you’ll be at the forefront of building compliance practices in a rapidly growing luxury FinTech company. With a lean team of under 20 employees, you’ll have the opportunity to influence company culture and policies significantly. Plus, the chance to work remotely while contributing to innovative financial solutions sets this role apart from more traditional positions.

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Common Interview Questions for Compliance Specialist
Can you describe your experience with credit card regulatory compliance?

When answering this question, focus on specific roles where you've dealt with credit card compliance, emphasizing your understanding of relevant laws like BSA/AML, UDAAP, and any specific compliance initiatives you have contributed to. Share examples of challenges you faced and how you overcame them to adhere to compliance standards.

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How do you identify compliance risks in your work?

To answer this effectively, discuss the tools and methodologies you use to analyze and evaluate compliance risks, such as conducting audits or risk assessments. Highlight your ability to collaboratively work with stakeholders to mitigate these risks and ensure robust compliance protocols are in place.

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What is your approach to handling customer complaints related to compliance?

Emphasize the importance of timely responses and clear communication when addressing customer complaints. Detail your process for investigating such complaints, documenting findings, and taking corrective actions to ensure resolutions are compliant with regulatory expectations.

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How do you stay current with changes in financial regulations?

Explain your strategies for staying updated, such as subscribing to regulatory newsletters, attending industry conferences, or participating in professional organizations relevant to compliance. Share how this knowledge has helped you apply effective compliance practices in your previous roles.

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Describe a time you identified a compliance gap and how you addressed it.

Tell a specific story demonstrating your proactive approach to compliance. Discuss the steps you took to identify the gap, the analysis performed, and the corrective actions implemented to resolve the issue while ensuring compliance with regulatory standards. Include the positive outcome of your actions.

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Why do you want to work at Taekus as a Compliance Specialist?

Express your enthusiasm for Taekus's mission and your alignment with the company’s values, especially its focus on luxury FinTech and customer experience. Share how the startup environment excites you and how your skills would contribute to the growth of the compliance department.

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What methods do you use to ensure compliance processes are followed by the team?

Discuss the frameworks and procedures you implement to promote compliance within the team, such as training sessions, regular audits, and open communication channels. Emphasize your ability to foster a culture of compliance and how you encourage team members to prioritize these processes.

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How would you respond to a regulatory inquiry or audit?

Describe a structured approach to handling audits or inquiries, including preparation, documentation, and collaboration with relevant teams. Highlight the importance of transparency and timely communication with regulators during this process.

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What experience do you have with AML and fraud prevention policies?

Discuss specific projects or roles where you’ve implemented or monitored AML and fraud prevention measures. Elaborate on your familiarity with the relevant laws and how you've addressed potential alerts or suspicious activities in conjunction with compliance standards.

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How do you prioritize tasks when managing multiple compliance projects?

Share your organizational strategies, such as using project management tools, setting deadlines, and assessing the risk levels involved in each task. Emphasize your focus on strategic priorities that align with Taekus's operational goals while ensuring high standards of compliance are maintained.

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DATE POSTED
April 22, 2025

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