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SOC Manager

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Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers everyday in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Digital Workplace Services and Cyber Security & Networking.

Values: Open, Bold, Trusted

Trusted Partners:

Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Fortinet: Elite VIP Program – one of only 2 in the UK
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio

Job Description

SOC Manager - Remote, UK

Security Operations Centre Manager will oversee the activities of the 24x7 Security Operations Centre (SOC), ensuring that activities of the SOC are performed in accordance with policy, standards, and security best practices.

The SOC manager has high visibility and direct responsibility for the effective and efficient operations of the Security Operations Centre including report generation, incident monitoring/response, communications, and education. Additionally, the position will be responsible for driving process refinement and implementation, cross-team/discipline collaboration, maintenance of internal and external stakeholder relationships, and supervision of staff. Duties include but are not limited to the following: Lead security operations team the analyst team in support of all designated Security Operations and limited Incident Response tasks.

Key Responsibilities

Manage strategy, incident monitoring and handling, and detection, analysis.
Maintain the personnel shift schedules.
Oversee a team of L1, L2 & L3 analysts.
Lead, coach, and mentor the team.
Perform Security Incident Management.
Oversee, monitor, and tune security systems.
Maintain and deploy security sensors and tools.
Participate in strategy and planning and provide ideas regarding operational success.
Develop security policies and procedures (Run Book, Incident Management Plans, etc.).
Ensure controls, policies, and procedures are in full operation.
Oversee the daily, weekly, and event reporting.
Manage the identification and response of events or incidents regarding security breaches.
Develop and review aggregated performance metrics.
Ensure the coordination and communication between support and business functions.

Skills and Experience

Demonstrated mastery of one or more areas of cyber security expertise
Demonstrated experience as a team or project leaders in a complex IT environment, preferably in security.
Demonstrated knowledge of cyber security policies and standards in a highly regulated environment
Formalized training or certification in one more area of cyber security specialisation
Excellent communication and interpersonal skills. Including a strong ability to create positive and professional business relationships with partner engineering and architecture teams across IT
Strong commitment to talent development, training and coaching to acquire and retain key security talent
Advanced security certifications or extensive formalized training
Experience of providing Managed SOC services to end customer.
Experience designing and implementing cyber security, IT solutions or risk programs within a complex IT or highly regulated environment.
Experience working with leading technologies, such as Cortex, Sentinel and Falcon.
Experience of driving continuous improvement to drive cost effectiveness and greater customer satisfaction.
Experience of customer facing delivery, reporting and service reviews.
Strong people management skills.

Qualifications

Key Words:

Cyber Security Manager - SOC Manager - Security Operation Centre Manager - Security Operations Center Manager - SOC - Cortex - Sentinel - Falcon

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Average salary estimate

$75000 / YEARLY (est.)

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$60000K

$90000K

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What You Should Know About SOC Manager, Telefonica Tech

Are you ready to lead an exceptional team in the ever-evolving field of cybersecurity? Join Telefónica Tech as a SOC Manager, where you will play a crucial role in overseeing our 24x7 Security Operations Centre (SOC) from the comfort of your remote location in the UK. This position not only involves ensuring that all SOC activities are compliant with security best practices and policies but also requires strong leadership in incident monitoring and response. You’ll be responsible for guiding a diverse team of Level 1, 2, and 3 analysts, driving process improvements, and nurturing relationships with both internal and external stakeholders. Your expertise will help us maintain our high standards of security excellence while mentoring and developing your team's skills. Reporting directly on incidents, generating performance metrics, and maintaining security systems will be key aspects of your day-to-day responsibilities. We're looking for someone with extensive knowledge of cybersecurity, proven experience in a leadership role, and a passion for enhancing team talent. At Telefónica Tech, we foster a dynamic work environment that encourages innovative thinking and collaboration, making this an exciting opportunity to impact our cybersecurity landscape positively. If you're driven and have the skills to manage a SOC effectively while building strong relationships with partner teams, we’d love to meet you and learn how you could contribute to our mission to deliver exceptional security solutions to our clients worldwide.

Frequently Asked Questions (FAQs) for SOC Manager Role at Telefonica Tech

What are the key responsibilities of a SOC Manager at Telefónica Tech?

As a SOC Manager at Telefónica Tech, you'll manage the strategy and incident monitoring of our 24x7 Security Operations Centre (SOC). Your responsibilities will include leading a team of L1, L2, and L3 analysts, overseeing security incident management, maintaining personnel shift schedules, and ensuring that security controls and policies are fully operational. Additionally, you'll develop security procedures, oversee daily reporting, and handle security breaches effectively.