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Are you ready to take your career to the next level as a Customer Success Manager II at Tempus in Chicago, IL? If you have a passion for precision medicine and an eye for enhancing healthcare experiences, this is the job for you! At Tempus, we’re at the forefront of using AI and data science to improve clinical care. As a dynamic leader, you'll guide a talented team of customer success professionals, ensuring we deliver exceptional, empathetic service to our clients in oncology. You'll be responsible for hiring and mentoring your team, developing their skills, and fostering a culture of collaboration and mutual support. Your strategic input will help optimize customer experiences, streamline processes, and keep those crucial performance metrics on track. In this role, you’ll also handle complex customer issues, advocate for product improvements, and work to strengthen our relationships with key clients. Your analytical mindset will be essential for creating data-driven strategies that enhance both individual and team performance. Plus, your experience in healthcare, life sciences, or tech gives you an edge in navigating this evolving landscape. If you’re eager to make a positive impact on patients’ lives by ensuring our services are top-notch, we want to hear from you! Join us in our mission to revolutionize healthcare through advanced technology and unwavering customer care. Together, we can make a difference—one patient at a time!
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