Site Reliability Engineeer

The Site Reliability Engineer at Tempus is responsible for managing cloud infrastructure, automating processes, and collaborating across departments to ensure reliable and scalable cloud systems. This role includes deploying applications, monitoring services, and utilizing infrastructure-as-code tools like Terraform. You will recommend solutions, influence best practices, and support users, making your role integral in maintaining high-quality standards across our tech platforms.

To qualify for the Site Reliability Engineer position at Tempus, candidates should have experience managing cloud infrastructure on platforms like AWS, GCP, or Azure. Other desirable skills include deploying containerized applications, familiarity with infrastructure-as-code tools such as Terraform, and comfort working in agile environments. Candidates with experience in healthcare infrastructure compliance, and proficiency in programming languages will have an edge in the selection process.

Tempus promotes collaboration and mentorship for Site Reliability Engineers by offering opportunities to work closely with various departments and enhance their skills through engaging projects. We cultivate a supportive team culture where experienced engineers mentor newer members and share valuable insights. This collaborative environment encourages team members to propose innovative solutions and continuously learn, making it an ideal setting for professional growth.

As a Site Reliability Engineer at Tempus, you're likely to work with a suite of modern technologies including cloud platforms like AWS, GCP, or Azure, and containerization tools like Docker. Additionally, you'll leverage infrastructure-as-code tools such as Terraform and CI tools like Concourse, along with data orchestration tools like Composer and Dataproc. Familiarity with programming languages such as Python and Bash may also come into play in your daily tasks.

A Site Reliability Engineer at Tempus can expect to participate in a variety of critical projects such as deploying cloud infrastructure, setting up monitoring and alerting systems, and improving application performance and resilience. You will also engage in automating manual tasks, influencing development practices, and recommending best design patterns, contributing to our mission of enhancing clinical care through cutting-edge technology.

In responding to this question, detail your hands-on experience with managing cloud platforms like AWS, GCP, or Azure. Discuss how you have configured services, set up monitoring, and ensured high availability. Highlight any specific projects where you overcame challenges, demonstrating your problem-solving abilities in real-world scenarios.

When addressing this question, mention any automation tools you're familiar with, such as Terraform or Ansible. Explain how you've used these tools to streamline deployment processes or manage configurations effectively. Specific examples of time-saving measures or efficiency improvements you achieved will strengthen your response.

For this question, share your structured problem-solving approach. Explain how you would gather metrics and logs to identify the root cause of issues and how you prioritize resolving them to minimize downtime. Discuss any tools you've used, such as monitoring dashboards or alerting systems, to facilitate troubleshooting.

In your answer, elaborate on your experience with infrastructure-as-code methodologies. Discuss specific projects where you used tools like Terraform or CloudFormation to define and manage cloud services, ensuring consistency and repeatability in infrastructure deployment. Highlight how this approach benefited your team's workflows and reliability.

When answering this question, provide a concrete example where you identified performance bottlenecks. Discuss the analytical tools you employed and the optimizations you made, such as scaling resources or refactoring code, emphasizing the positive impact on application performance metrics and user experience.

Answering this question involves demonstrating your commitment to continuous learning. Talk about resources you utilize, such as webinars, industry blogs, online courses, and community forums. Mention any professional networks you engage with to stay informed about new tools, practices, and advancements within the Site Reliability Engineering field.

In your response, emphasize the importance of communication and a collaborative mindset. Share examples of your past teamwork experiences where you coordinated with other teams, such as development, operations, and QA. Highlight specific scenarios that demonstrate how you effectively facilitated discussions, resolved conflicts, and contributed to joint objectives.

This question tests your communication skills. Choose a technical concept relevant to Site Reliability Engineering, like cloud architecture or containerization, and explain it in simple terms. Use relatable analogies and avoid jargon, ensuring you demonstrate your ability to make complex subjects accessible to individuals without technical backgrounds.

When answering this question, discuss your strategy for time management and prioritization. Talk about how you assess task urgency and impact, and how you adjust your priorities as necessary. Providing an example of a high-pressure situation where you successfully managed multiple competing deadlines will illustrate your effectiveness.

For this question, express your excitement regarding the unique opportunities at Tempus, such as working on cutting-edge healthcare technologies. Discuss how this aligns with your career goals and values, emphasizing your motivation to contribute to a mission-driven organization dedicated to improving patient outcomes through innovative solutions.