Field Product Specialist / Technical Pre-Sales, (Semi Test Sales, San Jose, CA)

As a Field Product Specialist at Teradyne, your primary responsibilities include providing expert technical support to customers, developing and presenting proposals tailored to specific client needs, coordinating product demonstrations, and identifying new opportunities within the AI and HPC sectors. You will collaborate closely with both the sales and engineering teams to ensure effective communication of product applications and competitive positioning.

To become a Field Product Specialist at Teradyne, candidates should possess a minimum of 8 years of industry experience, particularly with ATE platforms like UltraFLEXplus, UltraFLEX, and J750. A Bachelor's degree in Electrical Engineering, Computer Science, or equivalent experience is required. Strong communication and presentation skills, along with the ability to work collaboratively and drive customer engagement, are vital for success in this role.

A Field Product Specialist at Teradyne can drive customer engagement by building strategic relationships with technical and operations decision-makers, effectively communicating their expertise in Teradyne products and solutions, and proactively identifying and addressing the clients' challenges. Demonstrating strong presentation skills and ensuring consistent follow-ups will also enhance customer engagement.

As a Field Product Specialist with Teradyne, you'll engage with a variety of industries, including AI, high-performance computing (HPC), automotive electronics, smartphones, tablets, gaming systems, and many others. Your role will involve understanding the specific needs of these sectors and providing tailored solutions that support their technological advancements.

Teradyne provides a comprehensive benefits package for its employees, including robust health and well-being programs, retirement savings plans, tuition assistance, and generous vacation policies. Additionally, Teradyne promotes an inclusive culture that fosters continuous learning and innovation, making it an attractive workplace for Field Product Specialists.

In my previous roles, I have worked extensively with various ATE platforms such as UltraFLEX and J750. I understand how to manage product applications, which is crucial for recommending solutions based on customer needs. Highlighting specific projects where I successfully implemented these platforms will demonstrate my hands-on experience and relevance to the Field Product Specialist role.

I prioritize understanding the customer's technical challenge by asking targeted questions and listening carefully. Once I've gathered sufficient information, I analyze the situation using my technical knowledge and experience. I then provide tailored recommendations, ensuring the solutions not only address the immediate challenge but also align with the customer's long-term goals.

I utilize a mix of professional networks, industry publications, and online forums to stay updated on the latest trends in the ATE and technology sectors. Attending industry conferences and engaging with thought leaders also allows me to maintain a current perspective that I can leverage in my role as a Field Product Specialist.

In a previous position, I led a project that required integrating new ATE equipment into a client's existing system. I coordinated between engineering and the customer's team, developing a step-by-step plan that outlined our objectives and responsibilities. My ability to foster communication and manage expectations contributed to the project's success.

I ensure to thoroughly prepare by understanding the client's needs and tailoring the presentation around those needs. I focus on showcasing the unique selling points of Teradyne's products while demonstrating their real-world applications. Engaging with the client during the demo by encouraging questions helps to maintain involvement and promote a deeper understanding.

Staying informed about competitors' products and market positioning is crucial. I believe in focusing on Teradyne's strengths and unique value propositions. When discussing with clients, I emphasize our advantages and how our solutions can better meet their needs compared to our competitors.

I prioritize tasks by assessing their urgency and impact on my clients. Utilizing project management tools helps me track deadlines and deliverables. Regular communication with the clients allows me to ensure that I am meeting their needs and adjusting priorities as necessary, all while maintaining high-quality service.

I have had the opportunity to work with diverse teams across various locations. I find that embracing differences in thought and culture leads to richer solutions and creativity. I encourage open communication, as it fosters a collaborative environment where everyone's input is valued, which is essential for effective teamwork.

Travel is essential for maximizing client engagement and understanding their environments and challenges first-hand. My willingness to travel domestically and internationally reinforces relationships and allows for more personalized support, which can positively impact project success and customer satisfaction.

I ensure effective communication by fostering a collaborative culture where feedback and updates are shared regularly. Utilizing tools such as weekly meetings, shared documentation, and direct communication helps keep all stakeholders aligned. I believe clear and consistent communication is key to successful collaboration between sales, marketing, and technical teams.