Job details

Retail Area Manager

Who we are

About The Black Tux

We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.

About the team

In this role, you'll be joining the Retail team. The Retail team spans across 5 brick and mortar showrooms and 35 Nordstrom locations and are crucial to supporting our customers. This team specializes in looking at the diverse needs of our customers and uses their expertise to meet people where they are, guide them where they want to be, and seamlessly solve problems along the way. Our retail team ensures our customers have the support they need to become the best version of themselves.

What you'll do

The Black Tux is looking for an engaging Retail Area Manager to help us build our retail presence in Atlanta, GA and surrounding areas. The candidate will work with the Retail VP and Director to develop the foundation for our retail business and community presence in multiple cities. We are looking for an individual who can work in a fast-paced environment and has great interpersonal skills. In this role, you will focus on executing processes and procedures that help us consistently provide an amazing customer experience, ensure that the showroom exceeds performance targets, and maintain brand consistency. This role will be based out of our Atlanta Showroom.

Manage all employees, operations, budgeting, planning, and visual merchandising for the Atlanta Showroom as well as up to 8 Area Nordstrom locations
Build a team of high-performing TBT Showroom associates and TBT Nordstrom ambassadors
Provide ongoing training and development for all team members
Manage scheduling and time-off matters for all TBT Showroom associates and TBT Nordstrom ambassadors
Communicate as a showroom leader across all showrooms including sales and KPIs
Develop risk management and safety procedures to ensure the protection of company inventory and assets
Assist with Showroom or Nordstrom launches as the business requires
Embody our values and effectively convey our brand philosophy to customers and employees

Who You Are

8-10 years of retail or related industry experience with a minimum 5 years in management
Proven record of hiring, managing, developing, and retaining a team
Excellent interdepartmental communicator who is not afraid to share feedback to improve customer experience
Independent work ethic, highly organized in time management skills, and personal accountability
Innovative, positive, proactive team player
Proficient in technology such as Google Suite or Microsoft Office
Willingness to travel to stores within the CA or surrounding areas
Experience as a vendor or partner within a department store is a plus
Previous remote leadership is a plus
Bachelor's degree is a plus

You describe yourself as kind, collaborative, and creative. You know ownership is more than a responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.

Perks and Benefits

Health benefits and 401(K) for full time team members
Monthly lunch stipend
Free snacks & beverages
Generous paid time off
Paid time and a half for company-recognized holidays (i.e. Thanksgiving, Christmas Eve, Christmas Day, & New Year’s Day)
No Black Friday adjusted hours
Paid parking & transportation
Employee engagement & cultural events
Free Rentals + discounts on garment purchases for you, your partner, and friends & family
Team member discount on Marke jewelry products
Annual compensation process

$77,000 - $90,000 a year

The base salary range for this position will be $77,000-$90,000. Compensation may vary based on the candidate’s skills, qualifications, and location. The Black Tux defines compensation plans using market data aligned with comparable companies at a similar stage and size as ours.

How we work at The Black Tux

At The Black Tux, we have 2 different ways we work to support the multi-faceted needs of our team. We encourage you to apply for roles that match the location where you currently or plan to live.

Remote

A remote location is defined as residing within the continental US. The expectation is you regularly work from home rather than in a showroom or warehouse. To accommodate all time zones, we have established core business hours, 10 am - 2 pm, for meetings and team cross-collaboration. The Black Tux does not cover the cost of relocating to a remote location.

Onsite

Onsite TBT team members need to be in person working full-time (40 hours per week) from an office, warehouse, or showroom. The reason being is these roles have a physical presence need to do their job with customers, team members, or at one of our locations. We host a number of onsite events where all our team members are welcome!

Diversity Equity & Inclusion

We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal-opportunity employer to all.

The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.