The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking an enthusiastic Icelandic Speaking Customer Service Representative to join the Telecommunications Department of a major client in the consumer services industry. In this role, you will act as a vital link between our client and their customers, providing exceptional support and solutions to enhance customer satisfaction. The ideal candidate will possess outstanding communication skills in both Icelandic and English, allowing for seamless interactions with customers. As part of our mission to connect the right talent with the right opportunities, you will have the chance to contribute to a dynamic team that is committed to delivering top-notch customer service in a fast-paced environment. If you are a problem-solver with a passion for helping others and are looking to make a difference in the telecommunications sector, this role could be the perfect fit for you. Join us in providing cutting-edge customer support and be part of a company that values innovation and excellence in service delivery.
Monthly Salary
2 Extra Salaries Per Year
Fully Paid Training
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Monthly Performance Bonus
Private Insurance
And More...
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The House of Mercier is thrilled to announce an exciting opportunity for an Icelandic Speaking Customer Service Representative in the Telecommunications Department of our esteemed client in the consumer services industry. If you’re someone who loves connecting with people and solving their problems, this role is right up your alley! You will be the backbone of our client's customer experience, providing stellar support via phone, email, and chat in Icelandic and English. Your mission? To ensure customers have the best experience possible with their telecommunications services. This means swiftly resolving inquiries and issues, managing customer accounts, and helping with billing queries. You’ll get to collaborate with an energetic team that’s as passionate about service excellence as you are. If you thrive in a fast-paced environment and enjoy continuous learning about products and customer trends, you’ll fit right in. Your positivity and proactive approach will shine through as you assist customers in achieving their goals. Plus, with fully paid training, performance bonuses, and a relocation package if needed, we’re here to support you every step of the way. So, if you’re ready to take your career to new heights with The House of Mercier, we can’t wait to meet you!
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