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Growth Operations Associate (General Manager)

Traba is building a world where the global supply chain operates at peak efficiency. We are a technology company that enhances the productivity and potential of the industrial supply chain by connecting businesses with reliable workers. We leverage location monitoring, predictive algorithms, machine learning, AI, computer vision, and other advanced technologies to drive an unparalleled customer experience. Our mission is to empower both businesses and workers to reach their full productivity and potential. We’re proud to be backed by some of the world’s best investors, including Founders Fund, Khosla Ventures, and General Catalyst.

As a Growth Operations Associate, you are the driving force behind Traba - you will fuel the growth of Traba by attacking growth within existing markets and by launching new markets to increase our market reach and ensure the success of our current and future clients. You will work cross-functionally with operations, product, and engineering in this role, where you will be responsible for wearing multiple hats and working closely with our customers and workers to achieve our objectives. You will learn and experience what it's like to be on the ground floor of building and expanding a startup.

Key Responsibilities:

  • Owning and implementing the growth strategy for an entire state, including launching new markets for Traba, taking the market from 0-1, and taking our existing markets from 1-10.

  • Prospect, meet with, and close partnerships with warehouses, distribution centers, and manufacturing facilities.

  • Act as an advocate for Traba's brand, representing our company's vision, values, and unique value proposition to potential partners.

  • Analyze market trends, customer behavior, and competitive landscape to identify growth opportunities.

  • Develop and execute strategies to penetrate new markets, increase market share, and drive revenue growth.

  • Build tools, provide geo insights, analysis, and reporting structures to surface insights, and recommend strategies and initiatives to cross-functional teams.

  • Become a trusted subject matter expert within the light industrial space (distribution, fulfillment, manufacturing, third-party logistics) and everything that touches the global supply chain.

  • Establish a new benchmark for operational excellence by proactively addressing operational bottlenecks and efficiently managing supply and demand dynamics within the Traba marketplace.

  • Tackle a wide range of operational tasks, including generating and deploying a labor supply into a launch market, worker payment issues, and actively supporting the integration of a Warehouse Management System (WMS) at a 3PL (third-party logistics provider) to Traba’s database.

  • Build and maintain strong relationships with existing clients, understanding their needs and providing exceptional customer service.

Qualifications and Skills:

  • Bachelor's degree in business, finance, engineering, or a related field (or equivalent work experience).

  • 2+ years of experience in consulting, investment banking, corporate strategy, working at a startup, business development, or related roles

  • Willingness to roll up your sleeves and do whatever it takes with a “no task too small” mentality

  • Analytical mindset with the ability to interpret data, derive insights and make data-driven decisions.

  • Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment.

  • Excellent communication and interpersonal skills to effectively engage with customers, workers, and internal stakeholders.

Benefits:

  • 📈 Start-up equity

  • 💰 Competitive Salary

  • 🩺 100% Paid health, dental & vision coverage

  • 🍽️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees

  • 🚍 Commuter benefit

  • 🎤 Team building events

  • 🏋🏽 Gympass Benefit

  • 🌴 Flexible PTO

  • ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Salary Range Details

The compensation range for this position is set between $90,000 and $115,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description. This compensation range does not include highly competitive bonus structure and / or Series A equity package.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.

Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.

Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.

Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve this massive and overlooked industries’ problems

What is light industrial labor?

Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

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CEO of Traba
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Mike Shebat
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Average salary estimate

$102500 / YEARLY (est.)
min
max
$90000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Growth Operations Associate (General Manager), Traba

Traba is on a mission to revolutionize the global supply chain, and we're looking for a Growth Operations Associate to join our team in the vibrant New York City scene. As a crucial part of our company, you'll help fuel growth by targeting existing markets and launching new ones, ensuring our clients enjoy unmatched productivity and service. You'll have the unique opportunity to work closely with our operations, product, and engineering teams, contributing to a startup that is committed to efficiency and innovation. In this role, you’ll implement growth strategies for entire states, develop partnerships with warehouses and distribution centers, and act as a brand ambassador for Traba. Your analytical skills will come into play as you monitor market trends and customer behaviors to identify lucrative opportunities. As a Growth Operations Associate at Traba, you will become a subject matter expert in the light industrial space, tackling operational challenges head-on, and helping to establish an operational excellence that benefits our entire marketplace. You'll not only engage in various tasks, from supporting worker payment solutions to integrating systems into our network, but you’ll also build strong relationships with clients to understand their needs. If you're ready to take a hands-on approach and make an impact in the dynamic world of supply chains with Traba, this is your chance to grow with us and make a lasting difference!

Frequently Asked Questions (FAQs) for Growth Operations Associate (General Manager) Role at Traba
What are the main responsibilities of a Growth Operations Associate at Traba?

As a Growth Operations Associate at Traba, you will drive growth initiatives by implementing strategies across entire states, closing partnerships with warehouses and distribution centers, and analyzing market data to seize opportunities. You will engage directly with customers, manage operational tasks, and work collaboratively with internal teams to ensure success.

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What qualifications are needed for the Growth Operations Associate role at Traba?

To qualify for the Growth Operations Associate position at Traba, candidates should have a bachelor's degree in business, finance, engineering or a related field, alongside 2+ years of experience in relevant areas such as consulting or business development. Exceptional communication skills and a proactive mindset are essential for thriving in this role.

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How can a Growth Operations Associate contribute to market expansion at Traba?

A Growth Operations Associate can significantly contribute to market expansion at Traba by strategizing and launching new markets while enhancing existing ones. This involves building partnerships, understanding customer needs, and employing data-driven insights to penetrate markets effectively.

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What skills are crucial for success as a Growth Operations Associate at Traba?

Success as a Growth Operations Associate at Traba requires an analytical mindset, excellent communication skills, and the ability to work collaboratively in a fast-paced environment. A willingness to tackle various tasks and a customer-centric approach are also vital for achieving growth objectives.

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What is the company culture like for a Growth Operations Associate at Traba?

Traba fosters a collaborative and innovative company culture where Growth Operations Associates are encouraged to dream big and work hard. Emphasizing a growth mindset, employees are supported in facing challenges head-on and are valued for their contributions to both operational excellence and customer satisfaction.

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Common Interview Questions for Growth Operations Associate (General Manager)
How would you approach launching a new market as a Growth Operations Associate?

To launch a new market, I would first conduct thorough market research to understand the local landscape, customer needs, and competitors. Then, I'd develop targeted outreach strategies, build partnerships with key stakeholders, and create a detailed action plan to ensure a successful market entry.

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Can you describe your experience in analyzing market trends?

I have experience in using various analytical tools to assess market trends, customer preferences, and competitive positioning. I rely on data to make informed decisions, optimizing strategies for engagement, partnerships, and resource allocation.

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What strategies would you implement to improve operational efficiency?

To improve operational efficiency, I would analyze current workflows to identify bottlenecks, implement streamlined processes, and leverage technology such as data analytics for better decision-making and resource management.

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Describe a situation where you had to engage with a difficult client.

In a previous role, I faced a difficult client by actively listening to their concerns and understanding their perspective. I proactively offered solutions and adjusted our approach to better meet their needs, building rapport and trust in the process.

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What motivates you in a growth-focused role?

I'm motivated by the challenge of driving growth and the impact it has on the company and its clients. I thrive on developing innovative strategies, solving complex problems, and working collaboratively with dedicated teams to achieve results.

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How do you prioritize tasks in a fast-paced environment?

I prioritize tasks by assessing urgency and impact. I use tools like to-do lists and project management software to stay organized, focusing on high-priority items while remaining flexible to adapt as new challenges arise.

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How have you used data to inform your decision-making?

I've used data analytics to track performance metrics, customer engagement, and market trends. This data has guided my decisions in strategy formulation, helping to identify opportunities for growth and areas needing improvement.

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Can you provide an example of successful collaboration with cross-functional teams?

At my previous job, I collaborated with marketing, sales, and product teams to develop a comprehensive growth strategy. By maintaining open communication and aligning our goals, we managed to successfully launch a new product and expand our market reach.

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What do you see as the biggest opportunity for growing Traba’s market presence?

I believe expanding into underserved regions presents a significant opportunity for Traba. By identifying niche markets with labor shortages, we can leverage our unique value proposition to meet demand and drive growth.

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What role does customer feedback play in your growth strategies?

Customer feedback is critical in shaping our growth strategies. It provides insights into client needs and market expectations, which allows us to tailor our offerings and develop stronger relationships that foster long-term loyalty.

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Full-time, on-site
DATE POSTED
April 4, 2025

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