Agency Partnerships Manager (USA)

We are committed to promoting a diverse and inclusive workplace - a place where we can each be ourselves and do the best work of our lives. At Tracksuit we consider a unique perspective, diverse experience and a growth mindset to be of greater value than ticking every box on an JD. If you think you have what it takes but don’t have the exact experience we’ve set out, please still get in touch and apply. We’d love to chat!

At Tracksuit we provide beautiful, radically affordable, always-on brand tracking which is easy to use compared to traditional methods. We recognise that sounds like a ton of buzzwords for marketers, so what it really means is that we did over 50,000 surveys last month to find out what real humans think and feel about the world’s best brands and their competitors. Check us out here: www.gotracksuit.com 🙌

Are you Tracksuit’s new Agency Partner Manager

As the third member of our NYC Partnerships team, you will play a pivotal role in developing our Partner Network and determining how Tracksuit shows up across the Agency Partnerships landscape. This opportunity will see you focused on sourcing, growing and managing partner relationships between Tracksuit and agency partners across US and Canada, as well as strategic planning and collaboration with agency partners on all promotional activities.

We’re building a global partnerships team and looking for someone who intrinsically knows and understands how to build and foster agency relationships. Agencies are an important channel for Tracksuit - they bring new customers, actively use our platform to drive client growth, and are true ambassadors of the Tracksuit brand. We’ve built an incredible ecosystem of agencies who love using and representing Tracksuit, and have designed a partner experience to drive true value to their business.

As our Partner Manager, you will motivate cross-functional teams involved in partnership activities by providing guidance and direction. This role will work alongside our Senior Partner Manager, and will report into our Regional Partner Lead, both based in NYC. 

• Actively seeking out new business opportunities & clearly communicating/presenting our unique value proposition to drive viable business outcomes for partners across US and Canada.
• Onboarding, enablement and ongoing engagement of partners.
• Nurturing of existing high value partner accounts in order to drive customer referrals, while adding value to existing partners via strategy and insights
• Establish and drive key performance indicators and metrics to track and measure the effectiveness of partnership efforts and performance, as well as deploy tactics to reach key metrics
• Utilise nurture tactics such as QBRs (Quarterly Business Reviews) and regularly evaluate the performance of agency partnerships and adjust strategies based on performance metrics and feedback
• Working closely with our global partnerships team, as well as with our Sales/Growth, Customer, Marketing, Product & Research Teams.

• We’re looking for an engaging, strategic and thoughtful human to speak the language of agencies and be a true champion of our partners and customers’s brands; so you will naturally have an excellent understanding and hands-on experience across the agency landscape in US and Canada.
• You’ll love building 1:1 relationships and will be well equipped with excellent communication & presentation skills with the ability to adjust content, tone, language and presentation collateral to suit a range of internal and external stakeholders.
• Negotiation skills and great commercial acumen; you’ll be motivated by revenue growth and come from an agency account or new business, direct sales, strategic or channel partnerships background and have a good understanding of budgets.
• This role wears lots of hats (sales management, relationship management, marketing, ops) and you need to be comfortable getting your hands dirty, but you’ll also take a broad strategic view and come up with ideas and strategies to drive engagement at scale.
• A kind, smart and genuine human with a growth mindset.
• You thrive in fast-paced environments and, as an early team member, are excited at the prospect of having a tangible impact on Tracksuit’s culture.
• You understand why investing in brand is critical to a business’ success (and why it’s important to track, i.e. why Tracksuit exists!)

Why join us at Tracksuit?

We’re one of Australasia's fastest growing startups, and at just a little over 3 years old, we're incredibly grateful and excited to already be working with over 700+ epic brands across USA, UK, AU, NZ, like MGM,  Turo, Steve Madden, Bondi Sands, Athletic Brewing and more.

We’re a tight-knit, supportive, and ambitious team, driven to empower companies to use brand to drive success. Our culture thrives on complete transparency, trust, learning, and constant development and improvement.

Underpinning the experience are our great benefits, including:

⦿ Compensation: Competitive market rate remuneration, which is reviewed annually. Our radically transparent compensation policy ensures that salaries are fair across the entire team.

⦿ Bonus Scheme: An annual company-wide performance bonus to celebrate hitting our targets together.

⦿ Employee Share Option Program (ESOP): So that everyone on the team has a share in Tracksuit’s success.

⦿ Progressive health and wellness benefits: Including an annual wellness bonus, health insurance and 401k, access to a premium EAP platform and 6 weeks of paid annual leave.

⦿ Generous parental benefits: 12 weeks’ paid parental leave for either caregiver, additional sick leave for IVF, gradual return to work.

⦿ A $1000 personal L&D budget for each Trackstar, plus additional growth opportunities including mentorships, speaking engagements, and travel.

⦿ Flexible working: We have beautiful offices in Auckland, Sydney, London, and New York. We are office first but offer full flexibility day to day and adopt a balanced approach to WFH/in-office work.

But don’t take our word for it! You’ll be joining the:

- Mumbrella Marketing Company of the Year 2022

- HRD Employer of Choice <200 Staff 2024

- NZ Hi Tech Awards, Emerging Company of the Year 2024

- AFR Best Place to Work Media and Marketing (4th place) 2024

Most importantly, when you join, you’ll receive an epic Tracksuit which reflects our vibe. We are built for speed and comfort, we're fun and informal, and we're practical and ready for anything.

👉 Please note: This role is based in our New York City, USA office & requires you to work from our vibrant office space. With flexibility to work from home, we trust you to choose the balance that empowers you & your team to achieve their goals.