Director of Human Resources

Company Overview 

TradeCentric solves integration complexities that eliminate friction within the B2B eCommerce process. Uniquely positioned at the intersection of eCommerce and eProcurement, TradeCentric helps B2B buyers and suppliers connect, automate, and scale their mission-critical trading capabilities. TradeCentric automates B2B transactions and accelerates trade with the industry’s only Integration-platform-as-a-service (iPaaS) for eCommerce. Their purpose-built iPaaS integrates with thousands of leading B2B companies, enabling seamless trade between disparate systems for buyers and suppliers.   

Company Vision:  TradeCentric will set the standard for B2B connected commerce through our technology, best practices and reach. Our platform will scale to serve many more customers as we create the largest network of integrated suppliers and buyers trading across the relevant systems they leverage. 

Company Mission:  TradeCenric enables our customers and our trading partners to leverage the systems they rely on to simplify the procure to pay process. Our platform enables suppliers and buyers to automate transactions to grow revenue while eliminating manual touch points, creating efficiency and lowering cost.

Here is an overview of the TradeCentric B2B iPaaS Platform. 

Work Location:

Although this position is 100% remote, the ideal candidate would live in one of the following geographic areas:

-Charlottesville, Virginia

-Minneapolis, Minnesota

-Raleigh, North Carolina

-Chicago, Illinois

-Boston, Massachusetts

Job Summary: 

TradeCentric is seeking an experienced and dynamic Director, Human Resources to join our team. The Director, Human Resources reports to the CEO and is a member of the Leadership Team. The Director, Human Resources is responsible for overseeing all aspects of the Human Resources function, ensuring execution of HR strategies that support the company's goals. This critical role requires a strong understanding of HR practices, a strategic mindset, and excellent leadership skills. Your responsibilities will encompass a wide range of HR functions, including talent acquisition, employee relations, performance management, learning and development, and more.

• Act as the primary HR point of contact for the organization, partnering with Executive and Senior leaders to lead efforts and provide guidance on employee relations, policies/procedures, performance management, and organizational development
• Develop and execute HR programs and initiatives that align with the company’s core values and objectives; analyze metrics to identify trends and propose solutions to enhance employee satisfaction and productivity
• Build and execute a global People plan that aligns directly with the People Team and strategy
• Oversee all aspects of the employee lifecycle, including recruitment, onboarding, engagement, performance management, compensation, and offboarding
• Manage and resolve complex employee relations issues, delivering timely and effective solutions
• Support regulatory compliance filings or audits as needed: Multiple Worksite Reporting, EEO-1, Pay Data, SOC II, and HR/Payroll audits
• Serve as the primary lead in working with legal counsel on all human resource related items  
• Negotiate renewals and contracts with HR-related vendors and brokers
• Work with the payroll processing team to ensure on time, accurate payment as well as compliance, as needed
• Works to build a culture of high employee engagement in collaboration with the leadership team.  Executes bi-annual employee engagement survey, consolidates results, recommends actions and reviews with leadership team. Shares survey results transparently with employees
• Plan, monitor and implement employee performance appraisal on a set schedule. Train managers on appraisal system, and coach employees accordingly
• Plan, oversee, and execute employee benefits programs
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; update handbooks and communicates policies accordingly
• Stays up-to-date with trends and new technologies in human resources and talent management
• Champion organizational training and development programs
• Other duties as assigned

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 8+ years of progressive HR experience, with 3+ years in an equivalent leadership role
• Experience scaling an early stage business from 100 employees up, building programs as needed as the organization scales, domestically and internationally
• Excellent verbal and written communication skills, interpersonal, negotiation, and conflict resolution skills
• Previous experience with an HRIS, such as Paylocity, and familiarity with ATS functions
• Strong analytical and problem-solving skills
• Analytical mindset with the ability to make data-driven decisions
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Experience supporting global and remote teams
• Thorough knowledge of employment-related laws and regulations

• Experience supporting global staff, including the US, UK, Brazil, and Romania, among other regions, is highly desirable
• Working with and separating from an EOR is beneficial
• Human Resources certifications, such as SHRM or PHR
• Previous experience working in a relevant business model such as B2B SaaS/iPaaS or software + service businesses is preferred
• Access to a network of other HR professionals for access to current best practices

Company Benefits

At TradeCentric, we have a strong and innovative team dedicated to transforming the way our clients do business. It is our people who make it happen and we strive to take care of our employees in every way we can. Below is a list of benefits that are offered to employees, once eligibility is met:

-Health Benefits: Medical, Dental and Vision

-Health Savings Account (HSA) and Flexible Spending Account (FSA)

-Dependent Care FSA (DCFSA)

-401k with Company Match 

-Flexible Time Off

-Volunteer Time Off

-Paid Parental Leave

-Company paid Short Term Disability

-Company paid Life Insurance

TradeCentric is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.