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Program Analyst

Trilogy Federal provides financial management, information technology (IT) consulting, program management services, and strategic consulting to federal agencies. Trilogy has an extensive history helping federal clients achieve their most ambitious business modernization and optimization goals with the ability to deliver targeted subject matter expertise and full life cycle support.


Trilogy Federal is looking for a remote Program Analyst to join our growing company and support our federal client. Our ideal candidate will have excellent communication skills, contribute effectively towards our team goals, and work in a cross-functional role to ensure exceptional customer experience for our client and their employees. The chosen candidate will have experience interfacing directly with senior stakeholders, as well as experience creating sites and forms in SharePoint.


Primary Responsibilities:
  • Facilitate and assist with client interviews, training, requirements gathering, and additional forms of knowledge transfer with client stakeholders.
  • Apply change management, communications, and training methodologies and principles to support a large and diverse user community. 
  • Develop change management artifacts including communications and training materials for stakeholders.
  • Support quick-turn analyses and product updates to support high-visibility engagements with senior stakeholders.
  • Work directly with senior executives to develop products and tools to support inter-agency transformation efforts.
  • Create new SharePoint sites and forms that meet customer and team needs.


Minimum Requirements:
  • Bachelor’s degree 
  • 4 years of overall relevant professional experience, including senior stakeholder support
  • Familiarity with Microsoft Office and Teams 
  • Proven work experience with MS SharePoint (creating sites, forms, etc.) 
  • Knowledge of and experience with change management, communications, and training principles, methodologies, and tools 
  • Strong attention to detail 
  • A demonstrated ability to organize and manage multiple and varying tasks 
  • Strong analytical, oral, and written communication skills, as well as the ability to quickly establish rapport with stakeholders and SMEs 
  • Self-starter able to work independently and within a team 
  • The ability to obtain a Public Trust Clearance 


Preferred Qualifications:
  • Experience with a major healthcare system or Veterans Affairs 


Benefits (including but not limited to):
  • Health, dental, and vision plans
  • Optional FSA
  • Paid parental leave
  • Safe Harbor 401(k) with employer contributions 100% vested from day 1
  • Paid time off and 11 paid holidays
  • No cost group term life/AD&D plan, and optional supplemental coverage
  • Pet insurance
  • Monthly phone and internet stipend
  • Tuition and training reimbursement


$68,000 - $78,000 a year
This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance.

Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia.



Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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CEO of Trilogy Federal
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Matt Magazu
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Average salary estimate

$73000 / YEARLY (est.)
min
max
$68000K
$78000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Analyst, Trilogy Federal

Are you passionate about making a difference in government services? Trilogy Federal is on the lookout for a remote Program Analyst to join our dynamic team in Arlington, VA. At Trilogy, we specialize in financial management, IT consulting, program management, and strategic consulting designed to help federal agencies excel. As our Program Analyst, you'll be the backbone of our client engagements, facilitating interviews and gathering critical requirements while collaborating directly with senior stakeholders. Your experience in SharePoint will shine as you create innovative sites and forms tailored to our clients' needs. Your knack for change management, effective communication, and meticulous attention to detail will be crucial for developing training materials that foster a smooth transition for diverse user communities. We're committed to equipping you with the tools necessary to succeed and support high-visibility projects. With a Bachelor’s degree and at least four years of relevant experience under your belt, you'll confidently maneuver through multiple priorities, ensuring that exceptional customer experiences remain at the forefront of our mission. At Trilogy Federal, enjoy a supportive work environment that values work/life balance, alongside competitive compensation and comprehensive benefits.

Frequently Asked Questions (FAQs) for Program Analyst Role at Trilogy Federal
What are the responsibilities of a Program Analyst at Trilogy Federal?

As a Program Analyst at Trilogy Federal, your primary responsibilities include facilitating client interviews, supporting change management initiatives, developing training materials, and collaborating with senior executives to enhance inter-agency transformation efforts. Your role also involves utilizing SharePoint to create sites and forms for client use, ensuring effective knowledge transfer to a diverse user community.

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What qualifications are required for the Program Analyst role at Trilogy Federal?

To qualify for the Program Analyst position at Trilogy Federal, candidates must have a Bachelor’s degree and at least four years of relevant professional experience, specifically with senior stakeholder support. Familiarity with Microsoft Office, Microsoft Teams, and proven expertise in MS SharePoint are also essential, along with strong analytical, communication, and organizational skills.

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What kind of projects will a Program Analyst handle at Trilogy Federal?

A Program Analyst at Trilogy Federal will handle high-visibility projects that require quick-turn analyses and product updates. This may include developing communication artifacts and training materials, as well as working on various change management initiatives to ensure the successful rollout of new tools and processes for clients.

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What benefits are offered to Program Analysts at Trilogy Federal?

Trilogy Federal offers a robust benefits package for Program Analysts, which includes health, dental, and vision plans, a 401(k) with employer contributions, paid time off, tuition reimbursement, and a supportive work-life balance, ensuring your personal and professional growth is well-tended.

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How important is experience with SharePoint for the Program Analyst position at Trilogy Federal?

Experience with SharePoint is critical for the Program Analyst position at Trilogy Federal. Candidates are expected to create and manage SharePoint sites and forms to enhance client engagements and facilitate effective communication among stakeholders within various projects.

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Common Interview Questions for Program Analyst
Can you describe your experience with change management in a previous role?

When answering this question, focus on specific projects or scenarios where you've successfully implemented change management strategies. Highlight the methodologies you used, the challenges you faced, and the outcomes achieved, making sure to connect your experience back to the objectives at Trilogy Federal.

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What is your approach to gathering requirements from stakeholders?

Explain your systematic approach to requirement gathering, including techniques such as interviews, surveys, or workshops. Emphasize the importance of building rapport with stakeholders, ensuring their needs are clearly understood, and how this leads to successful project outcomes.

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How have you utilized SharePoint in your previous jobs?

Share your specific experience with SharePoint, including the types of sites and forms you've created. Discuss how these tools benefited your team and clients, and illustrate your familiarity with best practices in SharePoint management, which will be crucial for your role at Trilogy Federal.

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How do you prioritize multiple tasks while working on a project?

Discuss your organizational methods for prioritizing tasks, such as using to-do lists, project management tools, or techniques to assess the urgency and importance of each task. Provide an example demonstrating how effective prioritization led to the successful completion of a project.

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Describe a time when you had to communicate complex information to a non-technical audience.

Select an example that showcases your ability to distill complex information into easily digestible content. Highlight your strategies for ensuring understanding, such as the use of visuals or analogies, and how this skill is relevant for the Program Analyst role at Trilogy Federal.

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How do you ensure the quality and accuracy of your work?

Talk about the specific quality control measures you implement in your work, such as peer reviews, checklists, or using testing phases. Describe how these practices contribute to ensuring high-quality outputs, especially in the context of creating materials for senior stakeholders.

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What strategies do you use for effective communication with senior stakeholders?

Share your strategies for maintaining open lines of communication with senior stakeholders, including regular updates, feedback sessions, and adapting your communication style to meet their preferences. This demonstrates your ability to build and sustain critical relationships at Trilogy Federal.

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How do you handle feedback or criticism from team members or stakeholders?

Discuss your positive attitude towards receiving feedback and how you view it as an opportunity for growth. Highlight specific instances where you’ve incorporated feedback into your work to demonstrate your adaptability and commitment to continuous improvement.

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What do you believe is the most important aspect of client engagement?

In your response, express your understanding of the significance of active listening, understanding client needs, and building trust. Provide examples of how you have established strong client relationships, ensuring positive outcomes for both the client and your organization.

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How do you stay updated on trends and best practices in program management?

Share your methods for staying informed about industry trends, such as attending workshops, following relevant blogs, or participating in online communities. This shows your commitment to professional development and relevance in the Program Analyst role at Trilogy Federal.

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DATE POSTED
December 21, 2024

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