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Senior Channel Marketing Manager, ISV - job 1 of 2

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Job Summary

Global Payments is seeking a dynamic and results-oriented Senior Channel Marketing Manager to join our Channel Marketing, Americas team. Reporting to the Head of Channel Marketing, Americas, this role will lead the development and execution of strategies to drive Independent Software Vendor (ISV) partner and merchant acquisition.

Collaborating across departments, you will plan and execute fully integrated, omni-channel campaigns to accelerate ISV partner growth in North America. This role involves analyzing marketing campaign performance, optimizing strategies, and ultimately positioning Global Payments as a leader within the ISV partner channel.

Key Responsibilities

Campaign Strategy & Execution

  • Responsible for the development of comprehensive marketing strategies aligned with business production goals, sales cycles and value propositions, focusing on acquisition and enablement.

  • Educate team members working within the ISV channel on new strategies. Oversee the development and execution of integrated marketing campaigns to accelerate growth and deliver qualified prospective partner opportunities for the ISV business development team and merchant opportunities for ISV inbound and outbound sales teams.

  • Direct asset and content creation, leveraging omnichannel and Account Based Marketing (ABM) approaches for maximum impact.

  • Create promotion strategies for partner and merchant acquisition events, trade shows, and webinars.

  • Collaborate with the digital marketing teams to identify campaign optimization opportunities, and ensure campaign tagging, testing, and deployment are executed accurately.

Collaboration, Communication & Continued Learning

  • Partner cross-functionally with Business Development, Sales, and Relationship Management teams to understand sales strategies, value propositions, prospect interests, and obstacles for use in creating impactful campaign strategies.

  • Build strong partnerships within our internal marketing team, including product, program, and content marketing to receive and share key learnings, resulting in the production of meaningful and compelling campaign content.

  • Serve as a marketing consultant and advocate for business support units, aligning campaigns with strategic growth objectives.

  • Stay up-to-date on industry trends and best practices to evolve the ISV channel marketing strategies.

Performance Analysis & Reporting

  • Partner with marketing performance and analytics teams to develop and own overall channel revenue goals, forecasting models and key metrics reporting for the ISV merchant and partner acquisition.

  • Track and report on campaign level ROI and other key performance metrics.

  • Provide actionable insights based on data analysis to recommend optimal marketing mixes, drive continuous improvement and enhance future programs.

Qualifications

Minimum Qualifications

  • Bachelor's Degree in Marketing, Advertising, Communications, or related field.

  • 5+ years of experience in developing and executing marketing strategies that drive leads and revenue in the payments industry, financial technology, or B2B SaaS industry.

  • Expertise in campaign performance analytics and the use of marketing automation tools such as Marketo or Gong.

  • Exceptional project management and organizational skills, with the ability to manage multiple programs simultaneously.

  • Strong written and verbal communication skills, with experience presenting actionable insights to stakeholders.

  • Analytical and problem-solving skills with the ability to translate data into insights.

  • Self-motivated and disciplined with strong time management skills.

  • Passion for working at the intersection of technology and marketing to deliver innovative programs.

Preferred Qualifications

  • MBA or other graduate degree/certification in Marketing, Advertising, Communications, or related field.

  • 3+ years of experience marketing to Independent Software partners.

  • Experience with ABM tools (Demandbase)

Travel Requirement

  • Willingness to travel 15-20%.

# LI-Remote

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

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What You Should Know About Senior Channel Marketing Manager, ISV, TSYS

Are you ready to make a real impact in the world of payments? Join Global Payments as a Senior Channel Marketing Manager in Atlanta, Georgia! In this exciting role, you will be at the forefront of driving growth for our Independent Software Vendor (ISV) partners and merchant acquisition. You will collaborate with various departments to design and execute innovative omni-channel marketing strategies that reflect our commitment to success. With access to some of the best payment technology and solutions in the industry, you will analyze campaign performance to refine and optimize strategies, ensuring we maintain our position as leaders in the ISV channel. Your role involves not just campaign execution but also educating team members, creating impactful content, and leveraging data analytics to inform decision-making. You will connect with business development and sales teams, understanding their needs for creating campaigns that resonate. If you have a passion for technology and marketing, along with strong analytical and organizational skills, this could be the perfect fit for you. Join us and help shape the future of payments technology!

Frequently Asked Questions (FAQs) for Senior Channel Marketing Manager, ISV Role at TSYS
What are the responsibilities of a Senior Channel Marketing Manager at Global Payments?

The Senior Channel Marketing Manager at Global Payments is responsible for developing comprehensive marketing strategies to enhance ISV partner and merchant acquisition. This includes overseeing campaign execution, educating team members within the ISV channel, and analyzing campaign performance to support growth objectives. You will also collaborate cross-functionally with Business Development, Sales, and internal marketing teams to deliver successful marketing campaigns.

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What qualifications are required for the Senior Channel Marketing Manager position at Global Payments?

To qualify for the Senior Channel Marketing Manager role at Global Payments, a Bachelor's Degree in Marketing, Advertising, or a related field is required, along with over 5 years of experience in marketing strategies within the payments or B2B SaaS industries. Candidates should have expertise in campaign performance analytics, strong project management skills, and the ability to translate data into actionable insights.

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How does the Senior Channel Marketing Manager contribute to campaign performance analysis at Global Payments?

The Senior Channel Marketing Manager plays a key role in performance analysis by partnering with analytics teams to set revenue goals and track campaign ROI. They provide recommendations based on data insights, enabling continuous improvements in campaign strategies, thereby ensuring the effectiveness of marketing efforts aimed at ISV partner and merchant acquisition.

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What tools and methodologies are utilized by the Senior Channel Marketing Manager at Global Payments?

The Senior Channel Marketing Manager at Global Payments utilizes marketing automation tools such as Marketo and Gong for campaign performance analytics. They also apply Account-Based Marketing (ABM) tactics and various digital marketing methods to create integrated campaigns, ensuring that initiatives are aligned with overall business goals and drive optimal partner engagement.

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What is the expected travel requirement for the Senior Channel Marketing Manager at Global Payments?

The Senior Channel Marketing Manager position at Global Payments has an expected travel requirement of 15-20%. This may involve traveling to various locations for events, trade shows, and meetings with partners to foster relationships and promote growth strategies in the ISV channel.

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Common Interview Questions for Senior Channel Marketing Manager, ISV
Can you describe your experience in developing marketing strategies for ISV partners?

To answer this question effectively, share specific examples of past projects where you developed and implemented marketing strategies for ISV partners. Highlight any significant results, like increased lead generation or successful campaign outcomes, and discuss the methodologies you employed to reach these goals.

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How do you measure the success of your marketing campaigns?

In your response, detail the metrics you consider crucial for measuring campaign success, such as ROI, conversion rates, or engagement levels. Discuss specific tools you use for tracking these metrics, and how you analyze the data to inform future strategies.

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What role does data analysis play in your marketing decision-making process?

Emphasize the importance of data analysis in shaping your marketing strategies and decisions. Provide examples of how data insights have influenced your past marketing campaigns, and how you leverage analytics tools to track performance and optimize marketing initiatives.

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How do you stay updated with the latest trends in marketing and payments technology?

Discuss the resources you utilize, such as industry publications, webinars, or professional networks, to stay informed. Mention any specific events or conferences you attend regularly that relate to payments technology and digital marketing.

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Describe your experience with omni-channel marketing campaigns.

Provide details about specific omni-channel campaigns you've executed, explaining how you integrated various marketing channels such as email, social media, and events. Highlight the results of these campaigns and how you ensured consistency across different platforms to engage your audience effectively.

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How do you prioritize multiple marketing projects simultaneously?

In your answer, explain your project management approach, including any tools or methodologies you use, such as Asana or Trello. Share examples of how you've successfully managed several marketing initiatives at once, prioritizing based on deadlines, impact, and resource availability.

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What is your approach to collaborating with sales and business development teams?

Detail your strategy for fostering communication and collaboration with sales and business development. Discuss how you ensure alignment on goals and messaging, and provide examples of successful partnerships that led to significant marketing outcomes.

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Can you give an example of a particularly successful marketing campaign you’ve run?

Share a case study of a campaign that was especially successful, including the objectives, the strategies used, and the results you achieved. Focus on what made this campaign stand out and how you leveraged your skills to drive success.

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What role has marketing automation played in your previous roles?

Discuss your experience with marketing automation tools and how they have streamlined your marketing processes. Highlight specific examples of campaigns where automation improved efficiency and effectiveness, and your ability to analyze results through these platforms.

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How would you handle a campaign that did not perform as expected?

Explain your troubleshooting process for underperforming campaigns, including metrics you analyze to identify issues. Discuss how you approach making adjustments, testing new strategies, and learning from the experience to improve future campaigns.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 20, 2025

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