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Community Health Worker I/II/III - job 1 of 2

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Closing Date:

05/17/2025


Type of Position:


Job Type:

Regular


Work Shift:

Sponsorship Available:

No


Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department:

ICHI | Maternal and Mobile Health


Department's Website:


Summary of Job Duties:

We are seeking a dedicated and compassionate Community Health Worker (CHW) to join our team at the Institute of Community Health Innovation. This role is essential for managing relationships with patients, local community-based organizations, and community members while providing education, resources, and health information. The CHW will coordinate outreach and engagement activities, utilizing a community-informed approach to address disparities in Arkansas. If you enjoy engaging in meaningful work that makes a difference in the community and collaborating with a dynamic, multidisciplinary team, we invite you to join us.

This posting will be used to fill two CHW positions, one primary located in Forrest City, AR, and one primarily located in Marianna, AR.


Qualifications:

Minimum Qualifications:

Level I:

  • High School diploma/GED plus two (2) years’ experience as a CHW
  • Must enroll in a certified CHW Training Program within 45 days of employment

Level II:

  • High School diploma/GED plus four (4) years’ experience as a CHW
  • Completed certified CHW training program
  • Mastered all CHW Competencies for Level I

Level III:

  • High School diploma/GED plus nine (9) years’ experience as a CHW
  • Requires CHW certification from ARCHWA
  • Mastered all CHW Competencies for Level 1 & II

 

Knowledge, Skills, & Abilities:

  • Strong interpersonal and communication skills
  • Ability to work collaboratively with diverse teams
  • Knowledge of public health principles and practices
  • Skilled in community outreach and engagement


Additional Information:

Key Responsibilities:
CHW I:

Outreach & Recruitment:

  • Conducts outreach to individuals, communities, service providers, and groups
  • Identifies and recruits individuals, families, and community groups to services and systems
  • Educates health and social service systems and providers about community perspectives and cultural norms 
  • Facilitates cross-cultural communication among individuals, communities, and health/social service system workers
  • Responsible for the translation and cultural adaptions of resources and educational materials

Care Coordination:

  • Coordinates care, provides case management support, and assists individuals/communities in navigating health and social service systems

Community Coordination:

  • Participates in design, implementation, and interpretation of community-level assessments (e.g. windshield survey of community assets and challenges, community asset mapping)
  • Presents at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources

CHW  II (in addition to CHW I responsibilities)

Health Education & Clinical Navigation:

  • Motivates and encourages people to obtain care and other services
  • Supports self-management of disease prevention and management of health conditions, including chronic disease
  • Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy
  • Provides basic health support services (e.g. first aid, diabetic foot checks)

Community Coordination:

  • Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs
  • Collects and distributes materials that meet basic needs (e.g. provides food, blankets, clothing to those in need)

CHW III (in addition to CHW I & II responsibilities)

Health Education and Care Coordination:

  • Provides culturally appropriate health education and information. Educates individuals and communities about how to use health and social service systems
  • Conducts health promotion and disease prevention education in a manner that matches linguistic and cultural needs of participants or community
  • Provides individual support and coaching
  • Motivates and encourages people to obtain care and other services
  • Supports self-management of disease prevention and management of health conditions, including chronic disease
  • Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy
  • Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs

Coaching & Mentoring:

  • Identifies and works with CHW peers to help others grow professionally, act ethically, and meet the needs of the individuals and communities served


Salary Information:


Required Documents to Apply:


Optional Documents:


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:


Frequent Physical Activity:


Occasional Physical Activity:


Benefits Eligible:

What You Should Know About Community Health Worker I/II/III, UASYS

Join the dedicated team at the University of Arkansas for Medical Sciences (UAMS) as a Community Health Worker I/II/III in Helena! This exciting role is perfect for those passionate about community engagement and healthcare. As a Community Health Worker (CHW), you'll be pivotal in bridging the gap between patients and the local health systems, working closely with community members, organizations, and health professionals to promote better health outcomes. Your responsibilities will include conducting outreach, providing educational resources, and engaging in health promotion activities tailored to the unique needs of Arkansans. Whether you're helping individuals navigate healthcare services or educating community groups about available resources, your contributions will directly impact the well-being of countless lives. We're looking for individuals who thrive in a collaborative environment and are eager to make a meaningful difference. Depending on your experience and qualifications, you will have the opportunity to grow within the roles of CHW I, II, or III, each with its unique responsibilities. With great benefits, including health plans, retirement contributions, and educational discounts, UAMS not only cares for the community but also for its employees. If you're ready to join a team that values diversity and teamwork as much as it values patient care, we invite you to apply and help us improve health outcomes in our communities.

Frequently Asked Questions (FAQs) for Community Health Worker I/II/III Role at UASYS
What are the main responsibilities of a Community Health Worker I/II/III at UAMS?

At UAMS, a Community Health Worker I/II/III is responsible for conducting outreach and recruitment efforts, coordinating care, providing health education, and engaging with community members. Each level of CHW carries specific duties, from facilitating cross-cultural communication to supporting disease prevention and management.

Join Rise to see the full answer
What qualifications are needed to become a Community Health Worker at UAMS?

To qualify as a Community Health Worker at the University of Arkansas for Medical Sciences, candidates must meet various experience and training requirements based on the level they apply for. For instance, CHW I requires a high school diploma and two years of experience, while CHW II and III have increased experience and training requirements.

Join Rise to see the full answer
How does the Community Health Worker role at UAMS impact the community?

Community Health Workers at UAMS play a crucial role in improving health outcomes by connecting individuals to necessary services, educating communities about healthcare options, and advocating for community needs. Their work directly addresses health disparities and enhances overall community well-being.

Join Rise to see the full answer
What type of training is provided for Community Health Workers at UAMS?

At the University of Arkansas for Medical Sciences, Community Health Workers are encouraged to enroll in certified training programs. Training focuses on essential competencies, health education, and community engagement strategies, all vital for their effectiveness in the field.

Join Rise to see the full answer
What are the benefits of working as a Community Health Worker at UAMS?

UAMS offers an attractive benefits package for its Community Health Workers, including health insurance, retirement contributions, vacation and sick leave, and educational discounts. These perks demonstrate UAMS's commitment to supporting the well-being and professional growth of its employees.

Join Rise to see the full answer
Common Interview Questions for Community Health Worker I/II/III
What led you to pursue a role as a Community Health Worker at UAMS?

In your response, highlight personal motivations such as passion for community service, experience in health outreach, or a desire to address healthcare disparities. Emphasize your connection to the mission of UAMS and how it aligns with your career goals.

Join Rise to see the full answer
Can you describe your experience with community outreach initiatives?

Provide specific examples of past outreach efforts, such as workshops, health fairs, or support groups. Detail your roles in planning, executing, and evaluating these initiatives, showcasing your communication and organizational skills.

Join Rise to see the full answer
What strategies do you use to engage diverse communities?

Discuss various approaches like cultural sensitivity training, building trust through personal relationships, and utilizing local community leaders. Be sure to mention how you adapt your communication to fit cultural norms and understand community needs.

Join Rise to see the full answer
How do you handle challenging situations with community members?

Illustrate your conflict resolution skills by recounting a specific instance where you navigated a difficult conversation or situation. Focus on your approach to listening, empathy, and finding common ground to resolve issues.

Join Rise to see the full answer
What do you consider essential competencies for a Community Health Worker?

Mention competencies like communication skills, cultural competence, problem-solving abilities, and knowledge of public health principles. Elaborate on how these skills contribute to your effectiveness in navigating health systems.

Join Rise to see the full answer
Describe a scenario where you had to collaborate with other health professionals.

Share an example of a collaborative project, detailing your role, the health professionals involved, and the outcomes of your partnership. Highlight your teamwork skills and ability to contribute to multidisciplinary efforts.

Join Rise to see the full answer
How do you ensure your health education materials are culturally appropriate?

Discuss the importance of cultural relevance in your materials. Explain how you create or adapt resources, involve community members in the process, and receive feedback to make sure they resonate with the intended audience.

Join Rise to see the full answer
What role does advocacy play in your work as a Community Health Worker?

Explain how advocacy is integral to the Community Health Worker role. Provide examples of times you've advocated for individuals or communities, and how that advocacy has led to positive change in health access or outcomes.

Join Rise to see the full answer
How do you stay updated on local health resources and community needs?

Outline your strategies for continuous learning, such as networking with local health organizations, attending community meetings, and conducting regular assessments. Highlight your commitment to staying informed allows you to serve the community effectively.

Join Rise to see the full answer
What motivates you to work in community health?

Share your personal motivations, whether it's a desire to help others, address healthcare inequalities, or engage with diverse populations. Tie these motivations back to the mission of UAMS and how you envision contributing to their goals.

Join Rise to see the full answer
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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