Care Coordinator RN

As a Care Coordinator RN at CHI Memorial Hospital, your primary responsibilities include overseeing patient care progression, executing discharge planning, and advocating for patients and families to address their needs. You will collaborate with various healthcare professionals to ensure optimal outcomes and compliance with hospital policies and regulations.

To qualify for the Care Coordinator RN position at CHI Memorial Hospital, you need at least two years of acute hospital clinical experience or a master's degree in nursing or case management. A bachelor's degree in nursing is preferred, along with a valid RN license and potentially relevant certifications like CCM or ACM-RN.

The Care Coordinator RN at CHI Memorial Hospital enhances the patient experience by advocating for individual needs, addressing spiritual, cultural, and socioeconomic barriers, and ensuring smooth transitions in care. Continuous communication and collaboration with all stakeholders are key to achieving satisfying outcomes for patients.

Successful Care Coordinator RNs at CHI Memorial Hospital should possess critical thinking and problem-solving skills, effective communication abilities, and strong organizational skills. The ability to work as a team player in a fast-paced environment, alongside an understanding of case management and utilization management concepts, are also crucial.

CHI Memorial Hospital offers a comprehensive benefits package for Care Coordinator RNs, including on-site childcare, an Employee Assistance Program, health insurance, paid time off, tuition assistance, and retirement programs. These benefits are designed to support both personal and professional growth.

In coordinating patient care, I emphasize clear communication and collaboration with all team members, ensuring everyone is aligned with the patient’s needs. I also utilize detailed care plans to track progress and adapt as necessary to optimize patient outcomes.

Absolutely! I once encountered a situation where a patient faced socioeconomic barriers that hindered their follow-up appointments. I worked closely with social services to secure resources and assist the patient in navigating their options, ultimately ensuring adherence to their care plan.

I prioritize tasks based on urgency and impact on patient outcomes, employing time management techniques such as delegating responsibilities when appropriate and utilizing checklists to stay organized under pressure.

Advocating for a patient with complex needs involves understanding their unique circumstances and collaborating with their care team. I would ensure that their voice is heard, and I’d negotiate with other providers to secure necessary resources and support.

The most important aspect of discharge planning is ensuring that patients fully understand their care instructions and have adequate support post-discharge. This includes confirming follow-up appointments and access to necessary resources.

I stay current on healthcare regulations by regularly attending training sessions, participating in professional organizations, and reviewing credible healthcare publications to ensure compliance and best practices in my care coordination efforts.

Technology plays a crucial role in my care coordination process. I utilize electronic health records for efficient communication and information sharing among the care team, as well as various software applications for case management and tracking patient progress.

I approach multidisciplinary collaboration by fostering open communication and mutual respect among team members. I make it a priority to engage physicians, nurses, and other specialists in discussions about patient care to enhance the integration of our efforts.

My experience with case management programs includes developing care plans tailored to individual patient needs. In addition, I have collaborated closely with utilization management teams to monitor resource use and ensure effective, cost-efficient care.

I ensure quality of care by closely monitoring patient progress and outcomes, regularly reviewing care plans, and optimizing resource utilization without compromising the quality of services provided. Open dialogue with patients about their needs is also vital.