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Senior Full Stack Engineer

Do you love to build? Are you one of the most ambitious people you know? If so, you'll be right at home at Unwrap.

We are seeking a senior software engineer who has a specific interest in working across the tech stack on both frontend, backend, and data pipelines. Our tech stack is built in TypeScript, our backend is a GraphQl / node based service, and our frontend runs on React.

You’ll own and deliver major customer-facing components end-to-end. This includes understanding customer needs, helping compile sprint requirements, and ultimately shipping core product features. You’ll get exposure to all aspects of the company, from sales to marketing to customer success, but you’d focus primarily on designing and building user-facing tools. Our strong preference is for this person to be in-person, as most of the team is in beautiful Santa Barbara, CA. Our office is downtown, walking distance to great restaurants, coffee shops, and the beach.

Who We Are

Unwrap.ai is on a mission to fill the world with products people love. We’re helping companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and Github collect and process feedback more effectively. We ingest feedback from thousands of sources (support channels, surveys, social), and use state-of-the-art NLP technology to extract actionable insights for customers across software, hardware, and retail sectors.

We’re currently a team of 20, based in Santa Barbara, and growing quickly. We are venture-backed, and just raised our $12M Series A from world-leading VCs.

Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to better connect users and builders, so builders can fill the world with products people love.

Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application.

Role Qualifications

  • You have 3+ years experience as a software engineer

  • You have hands-on experience working on frontend and backend software systems.

  • You pride yourself on developing high quality product that solve real customer problems.

  • You are first and foremost a builder and are excited about the idea of spending 80%+ of your time actively developing software.

  • You own what you build and take pride in shipping robust high quality software.

  • You're not afraid of ambiguous product requirements.

  • You're comfortable meeting with customers.

What You Get

  • Ground floor impact at a seed-stage startup with tremendous latitude over technical strategy and approach

  • Significant, potentially life-changing equity

  • Report directly to a founder of the company

  • Ability to rapidly advance your career alongside company growth

  • Collaborate with experienced teammates, entrepreneurs, and advisors

  • Work directly with enterprise customers to ideate and develop solutions

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Full Stack Engineer, Unwrap

At Unwrap, we’re on the lookout for a passionate Senior Full Stack Engineer to join our vibrant team in Santa Barbara, CA! If you thrive on building exceptional software and are eager to be engaged in both the frontend and backend aspects of development, this is your opportunity. At Unwrap, our tech stack features TypeScript, GraphQL, Node.js on the backend, and React for the frontend. You will take ownership of developing customer-facing components, which means diving deep into understanding user needs, crafting sprint requirements, and delivering features that our customers will love. As part of our close-knit, ambitious team, you’ll have the chance to work across various departments, from sales and marketing to customer success, all while primarily focusing on designing robust user-facing tools. Our office is centrally located in downtown Santa Barbara, surrounded by delightful restaurants and a short stroll to the beach—who wouldn’t want to work here? By joining Unwrap, you’ll be part of an innovative venture that helps companies like Lyft and Microsoft harness customer feedback more effectively. Plus, you’ll get to work closely with experienced mentors and have a direct impact on our technical strategy as we grow. If you’re ready to thrive in a fast-paced, fun environment where your skills as a developer will shine, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Senior Full Stack Engineer Role at Unwrap
What are the key responsibilities of the Senior Full Stack Engineer at Unwrap?

As a Senior Full Stack Engineer at Unwrap, your primary responsibilities include owning and delivering major customer-facing components, from understanding customer requirements to shipping core product features. This involves working with both frontend (React) and backend (Node.js, GraphQL) technologies, collaborating closely with different departments, and actively participating in product ideation.

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What qualifications are required for the Senior Full Stack Engineer role at Unwrap?

To qualify as a Senior Full Stack Engineer at Unwrap, you should have at least 3 years of experience in software engineering with hands-on expertise in both frontend and backend systems. Additionally, a proven track record of building high-quality products that address real customer problems is essential, along with a genuine enthusiasm for building software.

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What is the work culture like for a Senior Full Stack Engineer at Unwrap?

At Unwrap, the work culture is energetic and collaborative, characterized by a small, dedicated team striving to achieve big goals. We value innovation and encourage all engineers to take ownership of their projects, providing a supportive environment where you can contribute directly to impactful decisions and projects.

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How does the Senior Full Stack Engineer contribute to customer success at Unwrap?

The Senior Full Stack Engineer plays a crucial role in customer success by designing and developing user-facing tools that improve customer experiences. This includes actively meeting with customers to gather insights, understand their needs, and translate those requirements into functional software, ensuring that we deliver solutions that truly resonate with users.

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What tech stack does a Senior Full Stack Engineer at Unwrap work with?

At Unwrap, the tech stack comprises TypeScript for the development of robust applications, with the backend built on a GraphQL and Node.js architecture, while the frontend is crafted using React. Familiarity with these technologies is essential for a Senior Full Stack Engineer looking to thrive in our collaborative environment.

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Common Interview Questions for Senior Full Stack Engineer
Can you describe your experience with both frontend and backend development?

When answering this question, highlight specific projects or roles where you utilized technologies like React for frontend and Node.js/GraphQL for backend development. Explain how you integrated these components effectively to create seamless applications.

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How do you approach gathering user requirements during the development process?

Discuss how you prioritize customer feedback and insights. Mention techniques like user interviews, surveys, and interaction data analysis that you employ to ensure you build features that meet user needs effectively.

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What excites you about working in a startup environment like Unwrap?

When responding, focus on the dynamic nature of startups, the opportunity to wear multiple hats, and the impact you can have in shaping the company culture and product direction. Express enthusiasm for being involved in various aspects of the business.

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Can you give an example of a challenging project you've worked on?

Choose a project where you faced significant hurdles. Describe the situation, the steps you took to solve the issues, and the positive outcome. This illustrates your problem-solving skills and resilience.

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What methodologies do you prefer when working on software development projects?

Talk about your experience with Agile or Scrum methodologies. Discuss how these frameworks facilitate collaboration and adaptability in a fast-paced environment and how they have benefited your past projects.

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How do you ensure the quality of the code you write?

Emphasize your commitment to best practices such as writing tests, code reviews, and using linters. Highlight how these practices contribute to maintainable and high-quality software, reducing bugs and improving user experience.

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Describe your experience working with cross-functional teams.

Provide examples where you've collaborated with departments like design, marketing, or customer support. Explain how this collaboration enriched your understanding of user needs and led to better product outcomes.

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How do you handle ambiguous project requirements?

Explain your proactive approach to managing ambiguity by involving stakeholders early and iterating based on their feedback. Share how you break down requirements into actionable development tasks to maintain project momentum.

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What tools do you use for version control and collaboration?

Mention widely-used tools like Git for version control and collaboration platforms such as GitHub, GitLab, or Bitbucket. Discuss how these tools enhance team productivity and code management.

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Why do you want to work for Unwrap?

Tie your response to Unwrap’s mission and innovative approach to customer feedback. Express how you admire the company culture of agility and ownership, and how you see your skills directly contributing to fulfilling the company’s objectives.

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Full-time, on-site
DATE POSTED
April 8, 2025

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