Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Optical Sales Associate 55605 image - Rise Careers
Job details

Optical Sales Associate 55605

Our heritage in eye care spans more than 100 years. In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.

In the early 1970’s, Wall & Ochs became U.S. Vision in response to a growing reputation for quality and the customer base that came with it. Today, we have more than 350 locations located in JCPenney, Meijer, Boscov’s and AAFES.

What you’ll do:

The successful Optical Sales Associate delivers excellence to provide a professional and positive experience for all patients, customers, colleagues, and business partners and works with the Optical Sales Manager in the:

  • Commitment to deliver excellence in customer service and satisfaction
  • Driving of sales and controlling expenses
  • Accountability to achieve personal and store goals
  • Execution of effective operational and procedural processes
  • Engaging with patients and customers to fulfill prescriptive eyewear needs

What we need:

  • Optical / Retail skills preferred
  • Sales ability to Connect with customers, Uncover their needs, Recommend items based on their needs and Educate the customer on their purchases as outlined in our CURE selling model
  • Polished and professional communication and customer-centric service skills
  • Able to use POS and computer systems
  • Capable of working with and servicing and interacting with diverse people
  • Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
  • Reliability and punctuality in attendance
  • Flexibility for scheduling, and able to work weekends, select holidays, as well as special sales events
  • Ability to meet the physical needs of the job and multi-task in a busy work environment

US Vision is an Equal Opportunity Employer. We value diversity and an inclusive, accessible workplace. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at US Vision are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

US Vision is a Drug-Free work environment. We participate in the E-Verify program.

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Optical Sales Associate 55605, U.S .Vision

Join the team at US Vision as an Optical Sales Associate! With a rich history in eye care that dates back over a century, US Vision offers not just a job, but an opportunity to be part of a legacy built on quality and customer satisfaction. As an Optical Sales Associate, you'll connect with a diverse range of customers, helping them find the perfect eyewear solutions tailored to their needs. Your role is vital; you'll engage with patients, manage operational processes, and collaborate with the Optical Sales Manager to enhance sales while optimizing customer experiences. With our CURE selling model, you'll guide customers through their purchases, providing education and support every step of the way. We're looking for energetic and motivated individuals who possess strong retail skills and a passion for eye care. Your polished communication skills will shine as you interact with a variety of people, teaching them about our products and ensuring they leave with not just what they came for, but also with a smile. Flexibility is key, as this role may require weekend availability, and an ability to multitask in a dynamic environment is crucial. US Vision celebrates diversity and is committed to creating an inclusive workspace that values all perspectives. If you're ready to embark on an exciting career path with an employer that prioritizes your growth and well-being, apply today to become an Optical Sales Associate at US Vision!

Frequently Asked Questions (FAQs) for Optical Sales Associate 55605 Role at U.S .Vision
What are the responsibilities of an Optical Sales Associate at US Vision?

As an Optical Sales Associate at US Vision, your primary responsibilities include providing exceptional customer service, engaging with patients to assess their eyewear needs, and driving sales by recommending suitable products. You'll work closely with the Optical Sales Manager to achieve both personal and store goals, manage operational processes, and ensure customer satisfaction. Your role also involves educating customers about their eyewear purchases, utilizing effective sales techniques outlined in our CURE selling model.

Join Rise to see the full answer
What qualifications are needed to become an Optical Sales Associate at US Vision?

To qualify for the Optical Sales Associate position at US Vision, candidates should ideally have a background in retail or optical sales. Strong communication skills, a customer-centric attitude, ability to operate POS systems, and flexibility for scheduling are essential. We're looking for self-motivated individuals who can work well in a busy environment and are eager to engage with a diverse clientele.

Join Rise to see the full answer
How does US Vision support the career growth of an Optical Sales Associate?

US Vision is dedicated to supporting the professional development of our Optical Sales Associates. We offer comprehensive training programs that refine your sales techniques and product knowledge. Additionally, our inclusive workplace culture encourages feedback and continuous learning, making it easier for you to advance your career within the company. We believe that investing in our associates leads to a stronger team and better customer service.

Join Rise to see the full answer
What is the working environment like for an Optical Sales Associate at US Vision?

The working environment at US Vision for an Optical Sales Associate is dynamic, inclusive, and customer-focused. You'll be part of a friendly team committed to providing excellent service while navigating a busy retail setting. We value creativity and proactive problem-solving and encourage associates to communicate openly. Our commitment to diversity means you'll engage with colleagues and customers from all walks of life, enriching your work experience.

Join Rise to see the full answer
Are there any benefits for Optical Sales Associates at US Vision?

Yes, US Vision provides a comprehensive benefits package for Optical Sales Associates. This includes health care plans (medical, dental, and vision), retirement plans (401k and IRA), life insurance options, and paid time off for vacation, sick days, and public holidays. We prioritize the well-being of our employees and are committed to creating a supportive work environment.

Join Rise to see the full answer
Common Interview Questions for Optical Sales Associate 55605
How do you prioritize customer needs as an Optical Sales Associate?

When prioritizing customer needs, I listen actively to understand their specific requirements, ensuring I provide tailored recommendations. Using the CURE selling model, I ask questions to uncover any additional needs and guide them with relevant information. By staying adaptable and responsive, I can make sure customers feel valued and satisfied.

Join Rise to see the full answer
What strategies would you use to drive sales in an optical retail environment?

I believe effective communication is key in driving sales. By actively engaging with customers, understanding their unique preferences, and leveraging our product knowledge, I can recommend eyewear solutions that meet their needs. Hosting promotional events and utilizing upselling techniques in a friendly manner can also enhance sales.

Join Rise to see the full answer
Can you describe a time when you turned a dissatisfied customer into a satisfied one?

In a previous retail position, a customer was unhappy with a product. I listened carefully to their concerns, empathized with their frustration, and offered a solution tailored to their needs. By addressing the issue directly and ensuring open communication, I was able to resolve the situation and leave the customer satisfied with their experience.

Join Rise to see the full answer
What does excellent customer service mean to you as an Optical Sales Associate?

Excellent customer service to me means going above and beyond to meet customer needs. It's about being attentive, knowledgeable, and willing to assist customers in finding the right products. Creating a positive experience where customers feel valued and heard is essential, as it fosters loyalty and encourages repeat business.

Join Rise to see the full answer
How do you handle multiple tasks in a busy retail setting?

In a busy retail environment, organization and prioritization are crucial. I establish a system to manage my time effectively, focusing on high-priority tasks first. I remain calm under pressure, allowing me to provide consistent service while multitasking. Regularly checking in with team members helps ensure we collaborate efficiently and support each other.

Join Rise to see the full answer
What are your thoughts on teamwork in a retail setting?

Teamwork is vital in a retail setting, especially in an optical store where customer satisfaction is a shared goal. Collaborating with colleagues allows us to share best practices, support one another, and create a cohesive customer experience. By fostering a positive team culture, we can ensure our customers receive the best service possible.

Join Rise to see the full answer
How do you stay motivated in a retail sales position?

I stay motivated in a retail sales position by setting personal goals and celebrating achievements, no matter how small. Focusing on customer interactions and the positive impact I can have on their day fuels my enthusiasm. I also find motivation in learning new skills and staying updated on product knowledge, which enhances my sales abilities.

Join Rise to see the full answer
Describe how you'd educate a customer about eyewear options.

I would start by asking questions to understand the customer’s lifestyle, preferences, and vision needs. Based on that information, I would explain the various eyewear options available, such as different lens types and frame styles, highlighting their benefits. I aim to ensure they feel informed and confident in their choices, ultimately leading to satisfaction.

Join Rise to see the full answer
How would you handle a situation where a customer asks for an item out of stock?

In such situations, I would empathize with the customer and explain the stock situation genuinely. Then, I would offer to check for any potential stock arrivals or alternatives. If available, I could recommend similar items or place a special order if feasible, ensuring that the customer feels valued and well taken care of.

Join Rise to see the full answer
What do you think is the most important quality for an Optical Sales Associate?

The most important quality for an Optical Sales Associate is empathy. Understanding customers' unique needs and concerns allows us to provide personalized service and build trust. Empathy creates connections and can lead to meaningful interactions that enhance customer relationships, ultimately driving sales and satisfaction.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Posted yesterday
Photo of the Rise User
Core BTS Hybrid Philadelphia, Pennsylvania
Posted 12 days ago
Photo of the Rise User
Posted 11 days ago
Photo of the Rise User
Posted 6 days ago
Photo of the Rise User
Dental Insurance
Vision Insurance
Paid Holidays
M3USA Remote London, UK
Posted 5 days ago
Photo of the Rise User
Posted yesterday
Dental Insurance
Vision Insurance
Paid Holidays
Photo of the Rise User
Authorium Remote No location specified
Posted 8 days ago

U.S. Vision, located in Glendora, New Jersey, is a manufacturer and distributor of prescription glasses and optical lenses.

6 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 1, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!