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Legal Assistant PIP & BI/UM

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are currently seeking a talented Legal Assistant for our Detroit, MI staff counsel law office.

As a dedicated personal injury and PIP Legal Assistant, you will aid with legal work which is reviewed and approved by the supervising attorney. This includes but is not limited to research, contract administration, document preparation, and trial preparation. The legal work performed differs by practice area and area of specialty such as insurance, banking, investments, financial services, litigation, general corporate, ecommerce/marketing, government relations or labor/employee relations.

Legal Assistants have a flexible work environment where your time will be split between working from home and traveling to a staff counsel office location. Relocation assistance is not available for this position.

What you'll do:

  • Applies intermediate knowledge to assist in providing support for the investigative process of a trial by gathering documents and information for legal assignments.

  • Collaborates with team to conduct research and analyze documents to prepare reports of findings and formulate alternatives.

  • Collaborates with team to evaluate risk of alternatives and calculate costs of potential liability and assesses benefits/drawbacks.

  • May assist in preparing drafts of legal documents such as discovery responses, affidavits, motions, corporate minutes, contracts and other legal documents.

  • Applies intermediate knowledge to assist with proper filing of documents with regulatory authorities, courts, other tribunals, monitors status and distributes copies.

  • Assists team with preparing presentations and briefing material on topics relevant to USAA business.

  • Oversees management and maintenance of attorneys' files per the attorney's specifications.

  • May assist with administrative tasks to include, but not limited to, calendar responsibilities to ensure all deadlines are met; check writing, check requesting, copying, and handling mail as vital to ensure continuous business operations.

  • May act as a liaison between attorney and outside counsel in the exchange of information.

  • Collaborates with team members to resolve issues and to identify appropriate issues for escalation.

  • Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma required.

  • 1 year of experience in legal support or related experience to include multi-tasking in a fast paced and complex business environment.

  • Intermediate knowledge of the function/discipline and proven application of knowledge, skills and abilities towards work products required.

  • Interpersonal skills vital to communicate optimally in person, by e-mail and telephone; effectively follow instructions from a diverse group of clients, attorneys and staff; provide reports with professional courtesy and tact.

  • Strong ability to focus on details, demonstrate accuracy, and maintain a high level of confidentiality.

  • Knowledge of Microsoft Office tools.

What sets you apart

  • Experience assisting attorneys in handling discovery, conducting legal research, drafting motions, and trial preparation for a PIP and BI insurance defense law firm or in-house counsel in the state of Michigan.

  • Notary Public

  • Bachelor’s Degree

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $51,370 -$92,060.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Average salary estimate

$71715 / YEARLY (est.)
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$51370K
$92060K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Legal Assistant PIP & BI/UM, USAA

Join USAA in Bloomfield Hills, MI, as a Legal Assistant for our PIP and BI/UM team, where your expertise will make a genuine difference in the lives of our members. In this rewarding position, you'll be the backbone of our legal operations, assisting our attorneys in a variety of tasks that ensure our clients receive the exceptional service they deserve. Your role will include conducting in-depth research, preparing crucial legal documents, and collaborating with fellow team members to analyze risks related to our cases. The position uniquely allows for a flexible work environment, offering a mix of remote work and in-office collaboration which provides a work-life balance many seek. If you're organized, detail-oriented, and possess a passion for helping others, this position is a perfect fit for you. Your contributions will matter as you help manage case files, assist with trial preparations, and communicate effectively with a diverse range of stakeholders. Moreover, at USAA, we believe in maintaining our core values of honesty, integrity, loyalty, and service—principles that guide our daily interactions and strategic decisions. If you’re looking to be part of a mission-driven organization that values its employees and offers pathways for professional growth, apply today and discover the difference you can make with USAA!

Frequently Asked Questions (FAQs) for Legal Assistant PIP & BI/UM Role at USAA
What are the primary responsibilities of a Legal Assistant at USAA?

As a Legal Assistant at USAA, your main responsibilities will include supporting attorneys with trial preparations, conducting legal research, and preparing essential documents such as motions and affidavits. You'll also assist with filing documents and keeping track of case files. Collaboration with your team will be vital in analyzing risks and maintaining organized communication channels, ensuring smooth operations within the legal department.

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What qualifications do I need to apply for the Legal Assistant position at USAA?

To apply for the Legal Assistant position at USAA, you need at least a High School Diploma or equivalent, alongside a year of experience in a legal support role. An intermediate understanding of legal functions and proficiency in Microsoft Office tools are essential. Ideal candidates will possess strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

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Does USAA offer remote working opportunities for the Legal Assistant role?

Yes, USAA provides a flexible work environment for the Legal Assistant role, allowing you to work remotely as well as in the Bloomfield Hills office. This balance offers you the opportunity to manage your work-life commitments while still being integral to our legal team's success.

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What sets USAA's Legal Assistant position apart from others?

The Legal Assistant position at USAA stands out due to its commitment to supporting the military community and their families. USAA prioritizes not only professional development through continuous education but also creates an inclusive work culture that values honesty, integrity, loyalty, and service. This role allows you to contribute positively to our members' lives while developing valuable legal skills.

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What benefits does USAA provide to Legal Assistants?

USAA offers a comprehensive benefits package for its Legal Assistants, including medical, dental, and vision plans, retirement savings options, and more. Additionally, employees enjoy generous paid time off, parental benefits, and wellness programs designed to enhance physical and emotional wellbeing. These benefits support work-life balance and encourage employees to grow both personally and professionally.

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Common Interview Questions for Legal Assistant PIP & BI/UM
Can you describe your experience with preparing legal documents as a Legal Assistant?

When asked about your experience with preparing legal documents, emphasize specific examples from your past roles. Discuss the types of documents you've created, such as motions, contracts, or discovery responses. Detail your understanding of formatting and filing procedures, and be sure to convey your attention to detail and accuracy.

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What legal research strategies do you apply to find information?

In responding, outline the various methods you utilize for legal research, such as using online databases like Westlaw or LexisNexis. Explain how you assess the credibility of sources and how you organize your findings for presentation to attorneys. Discuss your ability to summarize complex information concisely.

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How do you prioritize tasks in a fast-paced legal environment?

Discuss strategies you implement to prioritize your workload effectively, such as using digital tools for task management or maintaining a clear calendar. Emphasize your ability to assess urgency and importance, and how you communicate with team members to ensure deadlines are met.

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What experience do you have in the PIP and BI areas of law?

Share any relevant experience you have that pertains specifically to Personal Injury Protection (PIP) and Bodily Injury (BI) law, whether from previous jobs or educational settings. Describe your understanding of the legal nuances of these areas and how that knowledge can help you support attorneys effectively.

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How do you ensure confidentiality and ethical compliance in your work?

Outline the practices you follow to maintain confidentiality, such as secure handling of sensitive information, adherence to legal ethics, and company policies. Mention any relevant training you have received regarding confidentiality in the legal field and how you apply it daily.

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Describe a challenging situation you faced as a Legal Assistant and how you overcame it.

Use the STAR technique—Situation, Task, Action, Result—to structure your response. Share a specific challenge, explain the steps you took to address it, and the positive outcome. This shows your problem-solving skills and resilience in challenging environments.

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How do you handle communication with attorneys and clients?

Discuss your approach to clear and professional communication, both written and oral. Highlight the importance of understanding each party's needs and concerns, and provide an example of how effective communication has led to successful outcomes in your previous work.

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What do you understand about USAA's mission and values?

In your response, reflect on USAA's commitment to the military community and its core values of honesty, integrity, loyalty, and service. Consider how these values align with your own personal and professional principles, and express your enthusiasm for contributing to a mission-driven organization.

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How do you stay current with changes in legal procedures and laws?

Explain your strategies for staying updated, such as subscribing to legal journals, attending workshops, or networking with other professionals. Emphasize your commitment to lifelong learning and how this benefits your role as a Legal Assistant.

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What tools and technology are you proficient in that support legal work?

Describe the specific software and tools you have experience with, such as case management systems, document management software, and Microsoft Office applications. Mention how your proficiency with technology improves your efficiency and effectiveness as a Legal Assistant.

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WHAT WE STAND FOR No matter how many years we’re in business or how many members we serve, our core mission and the values that inspired it never change. Our mission is to stand with our members and be there for them and their families by facili...

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DATE POSTED
April 18, 2025

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