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Design Consultant

Description

JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


SUMMARY OF POSITION: Responsible for generating sales with new homebuyers and building relationships with builder NHCs within the company’s S.E.T. Philosophy: Service, Excellence and Teamwork.


MAJOR RESPONSIBILITIES AND DUTIES:

  • Regular, consistent, and ongoing communication to management on the below job description is essential.
  • Immediately advise management team of situations that could negatively affect builder relationships or associates.
  • Sell upgrades to new homebuyers
  • Non-upgrading homebuyers will also be afforded full appointments
  • Demonstrate product and system knowledge commensurate with fulfilling the role
  • Schedule appointments for assigned communities
  • Generate all paperwork associated with placing orders or updating communities
  • Submit all paperwork in a timely manner (within 48 hours, except for “quick closes” which may require more expedient processing)
  • Update the builder and NHCs with all relative information pertaining to each homebuyer with whom one interacts
  • Establish and maintain an excellent relationship with all assigned builders/NHCs by attending all events, mock training appointments, PKs, and options reviews for assigned communities
  • Attend model walks and job walks for assigned communities
  • Participate in maintaining the atmosphere of teamwork within the sales department and between all departments of the company
  • Attend mandatory Sales Meetings
  • Interact professionally with all support functions of the company as others check orders, order samples and materials, and schedule installations
  • Help follow through with customer care related issues
  • Schedule and assist with tile approvals
  • Participate in new designer training and growth via showroom and back-office shadowing and mentoring

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

  • None

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent communication with all levels of management, fellow associates, builder partners, and homebuyers.
  • Work well under pressure / time sensitive deadlines
  • Strong Administrative skills are a must
  • Organized and serious time manager
  • Work proactively and demonstrate a "can-do" teamwork approach
  • Organized and punctual, and able to multi-task
  • Embrace company philosophy: "Service, Excellence & Teamwork"
  • Polished verbal and written communication
  • Professional appearance and demeanor
  • Fluent in Microsoft Office, PC & Internet use
  • Valid CA Driver License and clean driving record
  • At least one year of sales experience is required
  • Flooring experience is a plus

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit at computer monitor for extended periods throughout the day.
  • Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General working conditions
  • Office environment
  • May have to meet tight deadlines

HOURS

Full time, exempt.

9:00 AM to 6:00 PM Tuesdays, Wednesdays, Thursdays, and Saturdays in the office. Saturdays are required.

Sundays, Mondays, and Fridays off.


OUR BENEFITS

  • Health Insurance (Medical, Prescription, Dental, and Vision)
  • Life Insurance
  • Disability Insurance
  • Paid Holidays and Time Off
  • 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.


We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email Accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Design Consultant, Vintage Design

Are you a creative powerhouse with a knack for sales? Join Artisan Design Group as a Design Consultant in Livermore, California, where you’ll play a pivotal role in helping new homebuyers enhance their living spaces while forging strong relationships with builders and partners. Your day-to-day will be rousing as you engage with clients, showcasing your keen product knowledge to drive sales and sell upgrades to new homeowners. At Artisan Design Group, we believe in a philosophy of Service, Excellence, and Teamwork, and you'll embody that every day as you communicate with management and keep the builder and New Home Consultants (NHCs) in the loop. Your tasks will include generating paperwork, scheduling appointments for our fantastic communities, and advising management about any potential issues that could threaten those all-important relationships. You will also participate in training and maintain a collaborative atmosphere with your team. If you're organized, thrive under pressure, and have sales experience (flooring is a bonus!), we want to hear from you! Bring your polished communication skills and proactive attitude to Artisan Design Group and help new homeowners create their dream spaces while enjoying a fulfilling career in the heart of California.

Frequently Asked Questions (FAQs) for Design Consultant Role at Vintage Design
What are the responsibilities of a Design Consultant at Artisan Design Group?

As a Design Consultant at Artisan Design Group, your responsibilities include engaging with new homebuyers to sell upgrades, maintaining strong relationships with builder partners, and advising management about any concerns that may arise. You'll schedule appointments, handle necessary paperwork, and actively participate in team events and training. Your ability to uphold our Service, Excellence, and Teamwork philosophy is crucial to ensuring a smooth process for our clients and builders.

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What qualifications do you need to apply for the Design Consultant position at Artisan Design Group?

To successfully apply for the Design Consultant role at Artisan Design Group, you should have at least one year of sales experience. Strong administrative skills, excellent communication abilities, and a proactive approach to teamwork are required. Being organized and able to manage time effectively is also essential. Moreover, proficiency in Microsoft Office and a valid CA Driver License with a clean driving record are necessary for this position.

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What is the work environment like for a Design Consultant at Artisan Design Group?

The work environment for a Design Consultant at Artisan Design Group is generally an office setting, where you will need to meet tight deadlines and handle various tasks throughout the day. You will primarily communicate with management, homebuyers, and builders while maintaining a professional demeanor. The atmosphere prides itself on collaboration and teamwork to foster a supportive environment for all employees.

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What benefits does Artisan Design Group offer for Design Consultants?

Artisan Design Group offers a comprehensive benefits package for Design Consultants which includes health insurance (medical, dental, and vision), life insurance, disability insurance, paid holidays, a 401(k) plan with company matching, and paid time off. Our commitment to your well-being extends beyond just your paycheck, ensuring that you have a positive work-life balance.

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How does Artisan Design Group ensure equal employment opportunities for Design Consultant candidates?

Artisan Design Group is deeply committed to equal employment opportunity for all applicants and employees. We ensure that our hiring and promotion practices are fair and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Our policies also include accommodations for individuals with disabilities during the hiring process.

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Common Interview Questions for Design Consultant
How do you handle objections from homebuyers while selling upgrades?

When handling objections, it's important to listen actively to the homebuyer’s concerns, validate their feelings, and provide clear, informative responses. Highlight the benefits of the upgrades, and share past examples of satisfied customers to build trust and credibility. This approach reassures the buyer and makes them feel valued.

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Can you describe your experience with managing time-sensitive tasks?

Managing time-sensitive tasks involves prioritizing effectively. During my previous experience, I used tools such as calendars and task lists to keep track of deadlines. I ensure to start working on tasks as soon as they are assigned, allowing me to adapt to any changes and meet all deadlines comfortably.

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What strategies do you use to build rapport with builders and homebuyers?

Building rapport requires genuine engagement. I take the time to understand each builder's and homebuyer's unique needs and preferences. Regular follow-ups and open lines of communication help to foster trust and create long-lasting relationships where both parties feel understood and valued.

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How do you keep yourself organized during busy periods?

During busy periods, I rely on lists and digital tools to keep track of tasks and appointments. Breaking larger projects into smaller steps helps me to stay focused and reduces overwhelm. I also make it a point to schedule regular breaks to recharge, ensuring that I maintain clarity and productivity.

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What are the most important qualities for a Design Consultant?

Key qualities for a Design Consultant include excellent communication skills, a knack for sales, and the ability to work well in a team. Equally important is the desire to help clients fulfill their vision and the ability to remain composed under pressure. Integrity and professionalism are also crucial in nurturing relationships.

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Describe a challenging situation you faced in a previous sales role and how you resolved it.

In a previous role, I encountered a difficult homebuyer who was unhappy with their design selections. I took the time to listen to their concerns, provided alternative options, and reassured them about the quality and style of their selections. By collaborating and maintaining a positive attitude, we reached a satisfactory resolution.

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How do you stay updated on the latest design trends?

I stay updated on the latest design trends by following industry publications, participating in design webinars, and attending trade shows whenever possible. Engaging with fellow designers and professionals online also helps me gather new ideas and perspectives, which I can share with my clients.

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How do you manage paperwork and documentation efficiently?

To manage paperwork efficiently, I use organizational techniques such as designated files, both digitally and physically. I follow a systematic approach to filing documents, ensuring everything is easily accessible. Setting aside specific times throughout the week to update records also helps keep everything on track.

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What role does feedback play in your professional development?

Feedback is an essential part of my professional development. I actively seek constructive criticism from peers and superiors, using it as a learning tool. Reflecting on the feedback and implementing it into my work leads to continuous improvement and helps me better meet client expectations.

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Why do you want to work as a Design Consultant at Artisan Design Group?

I want to work as a Design Consultant at Artisan Design Group because I admire the company’s commitment to Service, Excellence, and Teamwork. I believe that these values align well with my own, and I’m excited about the opportunity to contribute positively to the team while helping clients realize their dream homes.

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VINTAGE DESIGN IS A FAMILY OWNED AND OPERATED FULL-SERVICE DESIGN CENTER and flooring/counter subcontractor that has been successfully servicing homebuilders and homebuyers throughout Southern California for over twenty five years. Since 1986, ...

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Full-time, on-site
DATE POSTED
April 20, 2025

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