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Chief Systems Engineer - job 17 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

As the Chief Systems Engineer at Visa in Austin, you’ll be at the forefront of a thrilling transformation within our Corporate IT group. We’re not just looking to buy off-the-shelf solutions; we are embracing innovation and creating highly efficient platforms that prioritize customer experience. Your role involves crafting and implementing a global End User Technology strategy, focusing on cutting-edge technologies and open extensible platforms. You'll lead a talented team, managing the demands of projects and ensuring seamless technology upgrades. Your expertise will guide all phases of operations and technology projects, overseeing budgeting, planning, implementation, and much more. We're passionate about cultivating a high-performing team, and your strong people management skills will help foster an environment that encourages growth and mentorship. You'll also play a crucial role in ensuring the secure operation of our corporate computing and networking infrastructure, developing robust risk management, identity management, and disaster recovery plans. By analyzing and automating processes, you'll enhance the resiliency of our corporate landscape. Join us in driving impactful organizational transformations, fostering deep partnerships, and encouraging a culture of agility and innovation. In this hybrid position, you’ll balance your time between remote work and our Austin office while collaborating with your team to achieve outstanding results.

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the responsibilities of a Chief Systems Engineer at Visa?

As a Chief Systems Engineer at Visa, your responsibilities include leading the development and launch of the global End User Technology strategy, managing all phases of operations and technology projects, and ensuring secure operations of the computing infrastructure. You’ll oversee budgeting, planning, and implementation while also focusing on team management and performance to facilitate a culture of innovation.

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What qualifications are needed for the Chief Systems Engineer position at Visa?

To qualify for the Chief Systems Engineer role at Visa, candidates typically need extensive experience in IT management and systems engineering, strong leadership skills, and a thorough understanding of risk management, information security, and disaster recovery. Technical expertise in platform operations and an ability to foster innovation in a fast-paced environment are also essential.

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How does the Chief Systems Engineer role at Visa support digital transformation?

The Chief Systems Engineer at Visa is pivotal in driving digital transformation by developing advanced technology strategies focused on open extensible platforms. This role emphasizes operational excellence, ensuring that projects not only meet immediate needs but also pave the way for future enhancements and innovations that align with customer experience.

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In which location is the Chief Systems Engineer position at Visa based?

The Chief Systems Engineer position at Visa is based in Austin, Texas, where you will have the opportunity to collaborate in a dynamic working environment while employing a hybrid work model that promotes both remote and in-office collaboration.

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What does the hybrid work model mean for the Chief Systems Engineer role at Visa?

In the Chief Systems Engineer role at Visa, the hybrid work model allows you to enjoy flexibility by dividing your work between home and the Austin office. Employees are generally expected to be in the office 50% or more of the time, which helps balance collaborative efforts with the convenience of remote work.

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Common Interview Questions for Chief Systems Engineer
Can you describe your experience with managing complex technology projects?

When answering this question, focus on specific projects you've managed, detailing your role, the challenges faced, and how you led your team through to successful completion. Highlight methodologies you employed, such as Agile, and how you ensured alignment with business goals.

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How do you approach team building and mentorship in a technical environment?

Discuss your philosophy on leadership and mentorship. Provide examples of how you've successfully guided your team members, fostered an environment of learning and innovation, and contributed to their professional growth, as well as the strategies you use to motivate and inspire.

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What strategies do you implement to ensure information security and risk management?

Talk through your experience with risk management frameworks and your approach to embedding security practices within the corporate culture. Mention specific policies you've developed or improved, along with tools and technologies you’ve utilized to safeguard information.

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How do you ensure the successful deployment of new technologies?

Explain your method for evaluating and implementing new technologies. Discuss how you assess needs, engage stakeholders, and measure the success of deployments, including any metrics you use to determine the impact on operations and user experience.

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Can you give an example of how you've driven organizational transformation?

Provide a compelling narrative about a specific organizational transformation initiative you led. Focus on the objectives, your approach to gaining buy-in from stakeholders, and how you motivated your team to adopt new practices or technologies.

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How do you handle budget management for technology initiatives?

Share your experience with budgeting in previous roles, explaining how you create and manage budgets to align with project objectives. Discuss your approach to cost control, resource allocation, and financial reporting to stakeholders.

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What role does collaboration play in your engineering projects?

Highlight the importance of collaboration in your projects. Give examples of how you’ve worked cross-functionally with different departments or teams to achieve project goals, demonstrating your ability to build relationships and foster team synergy.

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How do you prioritize competing projects and requests?

Discuss your prioritization framework, considering factors like strategic alignment, impact on user experience, and resource availability. Share instances where you successfully managed competing priorities without compromising quality or deadlines.

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What methodologies do you prefer when developing technology strategies?

Discuss methodologies such as Agile, Lean, or Waterfall, and explain why you prefer specific approaches for different projects. Provide insights into how these methodologies have improved delivery and efficiency in your past roles.

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What do you consider when assessing new open extensible platforms?

When discussing new platforms, highlight key considerations such as scalability, user experience, integration capabilities, and cost-effectiveness. Mention any specific criteria you've developed to guide your assessment process.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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