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Chief Systems Engineer - job 2 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

Are you ready to take on a pivotal role as the Chief Systems Engineer with Visa in Austin? Join us on an exciting transformational journey where we’re redefining IT by focusing on engineering excellence and delivering exceptional customer experience. In this role, you’ll lead the development and launch of our global End User Technology strategy, driving innovation through new technologies and open extensible platforms. You'll manage a talented team that tackles the demands of projects and technology upgrades while collaborating on global vendor strategies. Your expertise will guide the oversight of operations and technology projects, ensuring effective budgeting, planning, implementation, and maintenance. As a people-focused leader, you’ll grow and mentor a high-performing team to ensure security and resilience in our corporate computing and networking infrastructure. You’ll analyze and automate processes to maintain a robust corporate landscape, all while driving organizational transformations promoting deep partnerships and an innovative culture. With a keen eye for technical architecture, you’ll also ensure that information security and risk management are seamlessly integrated into our operations. And don’t worry about balancing work-life; this is a hybrid position, allowing you to work from home and the office, ensuring flexibility while maintaining productivity. If you're excited about shaping the future of corporate IT with Visa, we encourage you to apply!

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the key responsibilities of the Chief Systems Engineer at Visa?

The Chief Systems Engineer at Visa is responsible for leading the development and implementation of key technologies that enhance customer experience. Essential duties include overseeing all phases of operations and technology projects, driving the global End User Technology strategy, and managing a high-performing team. This role also involves ensuring the security and maintenance of the corporate computing infrastructure as well as developing strategies around risk management, information security, and disaster recovery.

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What qualifications are needed for the Chief Systems Engineer position at Visa?

To succeed as the Chief Systems Engineer at Visa, candidates typically need a solid background in systems engineering, management experience, and knowledge of modern IT practices, particularly in cybersecurity and operational excellence. A strong understanding of frameworks such as ITIL, COBIT, and ISO27001 is also vital. Leadership abilities to manage and mentor teams effectively are crucial, as well as the capability to analyze and enhance technology operations.

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What does the hybrid work model look like for the Chief Systems Engineer at Visa?

The Chief Systems Engineer role at Visa offers a hybrid work model, allowing employees to alternate their time between remote work and the office. Employees are expected to work from the office 2-3 designated days each week, aligned with business needs. This flexible setup aims to maintain efficiency while also fostering collaboration and innovation within teams.

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How does Visa ensure information security for the Chief Systems Engineer role?

Visa firmly embeds information security within the fabric of the Chief Systems Engineer role, ensuring that all operations comply with necessary standards such as ITIL, COBIT, and ISO27001. This involves creating robust risk management protocols, access management systems, and a strong culture of security awareness throughout the organization. Continuous improvement in security practices is a primary objective, allowing the organization to preemptively address compliance risks.

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What opportunities for professional development does Visa provide for the Chief Systems Engineer?

At Visa, the Chief Systems Engineer has numerous opportunities for professional development, including ongoing training, mentorship programs, and access to industry conferences. The culture encourages innovation and collaboration, meaning that team members are often supported in pursuing new skills and certifications that enhance both their personal growth and the company’s technological capabilities.

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Common Interview Questions for Chief Systems Engineer
Can you describe your experience with developing and implementing IT strategies?

When answering this question, highlight specific projects where you developed IT strategies, focusing on outcomes and how they aligned with business goals. Discuss your approach to stakeholder engagement and any tools or frameworks you utilized.

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How do you prioritize projects and resource allocation as a Chief Systems Engineer?

Share your strategies for project prioritization, focusing on factors such as urgency, impact, and resource availability. Mention tools you use for tracking progress and how you ensure transparency within the team.

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What measures do you take to ensure information security in a corporate environment?

Discuss your strategies for embedding security in everyday processes, including risk assessments, employee training, and compliance with standards like ISO27001. Provide examples of how you've successfully mitigated risks in past roles.

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How do you foster innovation within your team?

Explain your strategies for encouraging creativity and new ideas, such as organizing brainstorming sessions, creating a safe space for feedback, and recognizing innovative contributions. Provide examples from your experience that illustrate this.

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Can you give an example of how you've managed a high-performing team?

Outline your leadership style, emphasizing mentorship, setting clear expectations, and providing regular feedback. Illustrate this with specific achievements from your team that demonstrate growth and success.

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What is your approach to vendor management?

Discuss how you assess potential vendors, negotiate contracts, and maintain relationships. Include your criteria for success and examples of how effective vendor management has benefited your previous projects.

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How do you stay current with emerging technologies relevant to systems engineering?

Mention specific resources you utilize, such as industry journals, webinars, networking events, and professional groups. Highlight any recent technology trends you've implemented in past roles.

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Describe a challenging project you've managed and the outcome.

Share a specific instance where you faced significant obstacles. Focus on your problem-solving techniques and how your leadership resulted in a successful project outcome. Include quantitative results if possible.

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How do you handle conflicts within your team?

Articulate your approach to conflict resolution by emphasizing open communication, mediation techniques, and focusing on finding win-win solutions. Provide an example of conflict resolution that led to a more cohesive team.

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What role do you believe data analytics plays in systems engineering?

Discuss how data analytics can provide insights for decision-making, optimize operations, and enhance security. Provide examples of how you've used data analytics to drive improvements in past projects.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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