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Consulting Senior Manager - job 1 of 2

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What we expect of you, day to day:

  • Identify, prioritize, and execute on market opportunities to deliver Visa’s risk and authentication solutions for real time payments, with cross collaboration Visa’s flagship risk solutions like Visa Risk Manager
  • Engage with clients and partners to understand their business objectives, challenges, and opportunities in relation to real time payments and risk management
  • Develop and maintain strong relationships with key internal and external stakeholders to advocate for Visa’s risk solutions and standards
  • Monitor and analyze the performance and usage of Visa’s risk solutions for real time payments and provide feedback and recommendations for enhancements and new features
  • Support the development and execution of go-to-market plans and sales enablement materials for Visa’s risk solutions for real time payments
  • Collaborate with other regions and global teams to share best practices, learnings, and insights on risk solutions for real time payments
  • Stay abreast of the latest trends and developments in the risk domain, such as fraud patterns, emerging threats, new technologies, and regulatory changes
     

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site)

Qualifications

What we're after...

  • Bachelor’s Degree ideally, a BA/BS/B Eng. degree in related technical field, or equivalent practical experience in conjunction with a less technical bachelor’s degree
  • Minimum 10 -12 years’ experience in a related field and preferably in the RTP ecosystem, with focus on platform development and management, executing transaction fraud controls, and ecosystem optimization. product management experience including product conception and launching, building, and growing product penetration would be an added advantage
  • Working knowledge of retail fraud landscape that impacts Fis , across different categories of payments and solutions available to counter such threats
  • Client facing experience and understanding of workflows required to launching solutions
  • Experience working with cross-functional teams including Sales, Product, Operations and Marketing
  • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment
    Ability to evolve strategy based on research, data, and industry trends
  • Excellent problem-solving, organizational, analytical and influencing skills, with proven ability to take initiative and build strong, productive relationships
  • Knowledge of Visa Security and Authentication Products preferred (Including Visa Risk Manager) as well as emerging or established alternatives

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Consulting Senior Manager, Visa

As a Consulting Senior Manager at Visa in Sofia, Bulgaria, you will play a pivotal role in the evolution of our risk and authentication solutions for real-time payments. Your day-to-day responsibilities will involve identifying and prioritizing significant market opportunities, collaborating closely with clients to understand their business objectives, and recommending enhancements based on the performance of our risk solutions. This position offers a fantastic opportunity to engage with key stakeholders, both internal and external, including cross-functional teams from Sales, Product, Operations, and Marketing, developing and maintaining strong relationships to advocate for Visa’s innovative solutions. Staying abreast of the latest trends in the risk domain – such as emerging fraud patterns and regulatory changes – will be crucial as you support the execution of go-to-market plans. With your strong analytical skills and proven problem-solving ability, you'll help elevate Visa's standards in risk management within the fast-paced payments landscape. The hybrid model allows for flexibility between home and office, fostering a balanced work environment while you drive strategic initiatives forward.

Frequently Asked Questions (FAQs) for Consulting Senior Manager Role at Visa
What are the responsibilities of a Consulting Senior Manager at Visa?

The Consulting Senior Manager at Visa is responsible for identifying market opportunities, understanding clients' business challenges related to real-time payments, and maintaining relationships with key stakeholders. You'll also analyze the performance of Visa's risk solutions and support the development of go-to-market strategies.

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What qualifications are needed for the Consulting Senior Manager position at Visa?

To be considered for the Consulting Senior Manager role at Visa, candidates should ideally possess a Bachelor’s Degree in a related field, along with 10-12 years of experience in the RTP ecosystem, particularly in platform management and transaction fraud controls. Experience with cross-functional collaboration is also essential.

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What skills are important for the Consulting Senior Manager role at Visa?

Key skills for the Consulting Senior Manager position at Visa include strong problem-solving abilities, organizational and analytical skills, as well as excellent relationship-building and influencing capabilities to engage effectively with clients and internal teams.

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How does the hybrid work model at Visa benefit a Consulting Senior Manager?

The hybrid work model at Visa allows a Consulting Senior Manager to blend remote work with in-office collaboration. This flexibility enhances productivity while allowing for essential face-to-face interactions with colleagues and stakeholders, fostering a dynamic working environment.

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What insights should a Consulting Senior Manager at Visa provide on emerging fraud threats?

A Consulting Senior Manager at Visa should stay informed about the latest trends in fraud patterns and technological advancements in risk management. This knowledge helps in advising clients effectively on countermeasures and optimizing Visa's risk solutions to combat emerging threats.

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Common Interview Questions for Consulting Senior Manager
What experience do you have in risk and authentication management?

Cite specific instances where you implemented risk solutions in a previous role, highlighting your approach to analyzing performance and making recommendations based on data-driven insights.

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How would you handle a client who is hesitant to adopt new risk solutions?

Demonstrate your ability to listen and understand their concerns, then provide tailored solutions that highlight the benefits of Visa's offerings, using case studies or data to back your arguments.

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Can you describe a successful go-to-market strategy you've developed?

Share detailed examples of strategies where you collaborated with cross-functional teams, the objectives set, execution methods, and the measurable results achieved.

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What approaches do you use to stay current on industry trends?

Discuss your habit of reading industry reports, attending relevant conferences, and engaging with networks or communities focused on payments and risk management.

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Describe a time you influenced a team decision around a product.

Provide a specific example where your input led to a positive outcome by showcasing your analytical skills and ability to communicate effectively with various stakeholders.

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How do you prioritize market opportunities in risk management?

Outline your framework for analyzing potential market opportunities, including risk assessment, feasibility studies, and aligning opportunities with clients' business objectives.

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What methods would you employ to improve a risk solution’s performance?

Discuss your analytical skills in assessing metrics, taking feedback from stakeholders, and implementing data-driven changes that drive increased effectiveness and client satisfaction.

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What do you consider when collaborating with Sales and Marketing teams?

Highlight the importance of aligning messaging and understanding client needs and the sales process to enhance product adoption and market penetration.

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How do you approach relationship management in this role?

Explain your strategy for nurturing relationships, maintaining open communication, and being proactive in understanding stakeholders' needs to better advocate for Visa’s solutions.

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What challenges have you faced in the RTP ecosystem, and how did you overcome them?

Share real-world examples of challenges you've navigated, focusing on your problem-solving skills and how those experiences have prepared you for the role at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

2153 jobs
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Full-time, hybrid
DATE POSTED
March 26, 2025

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