Analityk Biznesowy (ST)

As a Business Analyst at ALTER SOLUTIONS, your main responsibilities include analyzing and gathering business requirements, collaborating with system analysts, and supporting the implementation of CRM solutions. You will also help optimize business processes related to CRM, ensuring that client needs are met efficiently.

To qualify for the Business Analyst position at ALTER SOLUTIONS, candidates should have at least 5 years of experience in a similar role, strong skills in business analysis, and proficiency in tools such as JIRA and Salesforce. A solid understanding of financial market products and a good grasp of English (B2 level) are also required.

ALTER SOLUTIONS fosters a vibrant work environment where diverse personalities thrive. We emphasize collaboration and teamwork while providing flexibility in our hybrid work model. Our culture promotes professional development through various training and certification opportunities, making it an ideal place for growth.

As a Business Analyst at ALTER SOLUTIONS, you will work on exciting local and international projects with clients from France, Germany, Portugal, the UK, and the Benelux countries. These projects will challenge your skills and allow you to make a significant impact in various industries.

ALTER SOLUTIONS offers a comprehensive benefits package for Business Analysts, including competitive pay, a fully subsidized Medicover card, a Multisport card, and support for professional development. We also have employee referral bonuses and regular team-building events to enhance workplace enjoyment.

When answering this question, highlight specific CRM projects you've been involved in, detailing your role in requirement gathering and implementation. Discuss challenges faced and how you overcame them to show your problem-solving skills and experience.

In your response, explain your process for gathering business requirements, such as conducting interviews, surveys, and workshops with stakeholders. Emphasize the importance of effective communication and active listening in understanding client needs.

Provide a specific example of a project where you took a leading role, highlighting your contributions, the outcomes achieved, and any lessons learned. This showcases your leadership capabilities and understanding of project management.

Discuss strategies for task prioritization, such as using project management tools and assessing project timelines and dependencies. Highlight your ability to remain organized and adapt as project demands evolve.

Share your proficiency with tools like JIRA, BPMN, and Salesforce, explaining how they enhance your analysis work. Contacting the methodology you use, whether Agile or Waterfall, will also demonstrate your versatility in handling projects.

Explain your approach to conflict resolution, emphasizing open communication and negotiation. Highlight your ability to mediate discussions and find common ground while maintaining focus on project objectives.

Discuss aspects such as managing conflicting priorities, ensuring all stakeholder needs are met, and maintaining clear documentation. Share how you tackle these challenges while remaining focused on delivering results.

Talk about the importance of post-implementation reviews and how you utilize metrics and feedback to assess the success of a project. Emphasize continuous improvement and adapting future projects based on these evaluations.

Describing your method for creating business documentation involves outlining requirements, processes, and analysis. Highlight clarity, detail, and accessibility as your guiding principles, ensuring stakeholders understand the content.

Discuss techniques such as regular meetings, interactive workshops, and feedback loops. Emphasize the role of relationship-building in ensuring stakeholder engagement and successful project outcomes.