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Director, Account Executive - job 25 of 39

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This position will be responsible for increasing market penetration in the Central America Region. Also will be the primary contact with some of the clients, providing overall support, business solutions, brand orientation, products and services to these clients.

 

RESPONSIBILITIES:

  • Execute short and long term strategic plans for clients and market. Ensure that such plans adhere to Visa mission statement of increasing Clients’ profitability, strengthening the partnership within them and also being in agreement with Visa Inc. overall strategy.
  • Develop and execute a set of objectives and goals for assigned client to increase Client's Visa sales volume, profitability and providing dynamic and proactive product support and customer service.
  • View new business opportunities, analyzing Client’s profiles, products profile as well as their strategic moments, with the purpose of offering more adequate products to the necessities of the partners and increasing their business volume with Visa.
  • Manage the revenue, expense, capital expenditures and income producing activities for client. Work closely with other areas within Visa Inc to ensure revenue growth.
  • Work with Clients on ways to maximize profitability by offering advice on the development of target markets, product development, advertising, marketing and product mix.
  • Identify new business opportunities for Visa offering of Visa Products for assigned clients.
  • Responsible for increasing the Visa products total penetration percentage of the client’s portfolio.
  • Evaluate competitive actions with respect to assigned clients and recommend appropriate action.
  • Coordinate with the Marketing Area actions to strengthen the brand in the countries under responsibility.
  • Participate in press conferences and speak at different business related Client sponsored activities.
  • Identify, recommend and implement business alliances that will lead to the improvement of clients’ results.
  • Increase the participation of VISA in the way of payment business through negotiation with new markets, prospects and other companies.
  • Monitor competitors’ activities, fusions, acquisitions.
  • Select the business opportunities through permanent contact with the clients, as well as consulting companies and the market.
  • Implement new products and services through close relationships with the parts involved in all projects.
  • Maintain close contact with all Visa’s areas in order to search for solutions for the most critical problems, as well as to follow business movements that could be offered and applied to the clients and the market.
  • Attend the specific needs of the clients, sharing with VISA teams the clients’ knowledge with the purpose of assuring their satisfaction with VISA products and services.
  • Look for information and data with the acquirers that could solve existing problems, as well as identify new business opportunities.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

  • Bachelors Degree required. MBA or Masters Degree Preferred.
  • 8 -10 years of professional experience in sales and account management in the financial services industry or retail industry.
  • Extensive knowledge of Latin America and Caribbean Region
  • Robust knowledge base of the payments business. (Issuing and Acquiring).
  • Strong Negotiation Skills
  • Bilingual English and Spanish (Proficient verbal and written).
  • Excellent sales, account management, project management, presentation, strategic planning and budgeting skills.
  • Sound business judgment
  • Strong analytical skills (ability to identify tendencies, forecasts etc.) and interpersonal skills (ability to interact with several teams simultaneously)
  • Ability to handle conflict
  • Advanced spreadsheet modeling skills
  • Extensive knowledge of Excel, Power Point, and Financial Systems
  • Detailed and numbers oriented
  • Strong communication & presentation skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Account Executive, Visa

Are you ready to take your career to the next level as a Director, Account Executive at Visa in San Jose, Costa Rica? At Visa, we believe in connecting the world through innovative payment solutions, and we want you to be a part of that journey! In this role, you will have the incredible opportunity to increase market penetration across the Central America Region. You'll be the primary contact for major clients, providing them with comprehensive support, tailored business solutions, and essential insights on our services. This is more than just a job; it’s about making an impact. Your exceptional skills in strategic planning will allow you to execute both short and long-term plans that align with our mission to boost profitability for our clients while strengthening our partnerships. You’ll analyze client profiles and identify new business opportunities to ensure they’re making the most of our products. Collaboration is key, as you’ll work closely with various teams within Visa to drive revenue growth. With excellent negotiation skills and a deep understanding of the payments industry, you’ll guide our clients in maximizing their profitability through smart product development and strategic market advice. If you’re energized by the thought of helping clients succeed while contributing to Visa's overarching goals, we want to hear from you! Plus, this position offers a hybrid work environment, so you'll enjoy a flexible work-life balance while you lead in this dynamic role.

Frequently Asked Questions (FAQs) for Director, Account Executive Role at Visa
What are the responsibilities of a Director, Account Executive at Visa?

As a Director, Account Executive at Visa, your primary responsibilities include developing and executing strategic plans for clients, managing revenue and expenses, identifying new business opportunities, and enhancing client profitability. You'll also be the go-to person for providing solutions and support to clients, ensuring they maximize their engagement with Visa’s offerings.

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What qualifications do I need to apply for the Director, Account Executive role at Visa?

To qualify for the Director, Account Executive position at Visa, candidates need at least a Bachelor’s Degree, with an MBA or Master's Degree preferred. Additionally, 8-10 years of professional experience in sales and account management, particularly in the financial or retail services sector, is required. Proficiency in both English and Spanish is essential.

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How does Visa support career growth for Director, Account Executive employees?

Visa is committed to fostering career growth and professional development for employees in roles like Director, Account Executive. Opportunities for mentorship, continuous education, and exposure to various projects within the company help employees enhance their skills, expand their networks, and progress within the organization.

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What skills are essential for success as a Director, Account Executive at Visa?

Success in the Director, Account Executive role at Visa requires strong negotiation skills, strategic planning abilities, and solid analytical skills. Proficiency in financial analysis, excellent interpersonal communication, and advanced knowledge of payment systems are also vital for effectively managing client relationships and driving business growth.

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What's the work culture like at Visa for a Director, Account Executive?

Visa's work culture for a Director, Account Executive emphasizes collaboration, innovation, and a customer-centric approach. Employees are encouraged to share ideas and take initiative, while also being supported through flexible work arrangements and a commitment to diversity and inclusion within the workplace.

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Common Interview Questions for Director, Account Executive
Can you describe your experience in account management specific to the financial services industry?

When answering this question, highlight your previous roles in account management, emphasizing any achievements in client satisfaction and revenue growth. Discuss how you built strong relationships with clients and customized solutions to meet their needs.

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How do you approach strategic planning for your clients?

To effectively answer, outline a systematic approach to strategic planning. Discuss how you assess client needs, analyze market trends, and collaborate with internal teams to create actionable plans that align with both the client’s goals and Visa's objectives.

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What strategies would you use to increase Visa’s market penetration in Central America?

In your response, share specific strategies such as identifying key market segments, developing targeted marketing campaigns, and leveraging local partnerships to enhance Visa’s visibility and penetration in the region.

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Describe a challenging negotiation you’ve facilitated. What was the outcome?

Here, use the STAR method: describe the Situation, Task, Action, and Result. Focus on how your negotiation led to a beneficial outcome for both parties and what you learned from the experience.

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How do you stay updated on the payment industry's trends and changes?

Illustrate your commitment to industry knowledge by mentioning relevant publications, trade shows, or networks you engage with. Explain how this knowledge influences your approach to client management and product offerings.

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What tools or systems do you use for financial analysis and project management?

Be sure to mention any specific tools, such as CRM software or financial modeling tools, that you use. Emphasize your comfort with data analysis and how these tools help you make informed decisions.

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How do you handle conflicts with clients or internal teams?

Discuss techniques you utilize, such as active listening, empathy, and finding common ground, to resolve conflicts. Provide an example that illustrates your approach to de-escalating tense situations.

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What role do you think communication plays in client success?

Explain that communication is critical for understanding client needs and expectations. Discuss how regular updates and feedback loops contribute to clearer relationships and how they drive results.

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Give an example of how you've enhanced a client's profitability.

Share a specific instance where your strategic input directly contributed to a client's financial success. Focus on the steps you took and the resulting improvements, showcasing your impact.

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Why do you want to work for Visa as a Director, Account Executive?

Convey your enthusiasm for Visa’s innovative approach in the payments industry. Discuss how you align with its mission and values, and what excites you about the opportunity to contribute to such a leading organization.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 17, 2025

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