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Director, Risk Business Partner, Issuing Solutions - job 32 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

The Director, Risk Business Partner for Issuing Solutions at Visa in San Francisco is a pivotal role where you’ll manage and enhance the risk management capabilities within the Issuing Solutions sector. You’ll collaborate closely with product teams to strengthen risk oversight and tackle risks that are inherent in business operations. This isn't just a desk job; you'll actively embed your team in various business units to identify, assess, and monitor potential risks while reinforcing key controls across different teams. Your responsibilities will directly impact the strategic direction of Visa, as you will be responsible for synthesizing and communicating Issuing Solutions' core risks to Visa's Senior Management. A critical part of the role involves providing constructive challenges to first-line functions and advising senior management on essential controls to mitigate risks effectively. You will act as a trusted advisor, leveraging your expertise and collaborating with cross-functional teams such as Client Services, Finance, and Technology to implement risk management aligned with Visa's frameworks. In this dynamic environment, you'll lead a dedicated team focused on aligning risk appetite with strategic objectives, ensuring compliance with key risk programs, and proactively engaging in initiatives that drive resiliency and control effectiveness. If you’re passionate about the payments industry and have a strong track record in risk management, this is your opportunity to make a meaningful impact while fostering a robust risk management culture within Visa.

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the main responsibilities of the Director, Risk Business Partner at Visa?

The Director, Risk Business Partner at Visa is tasked with overseeing the risk management capabilities of Issuing Solutions. Responsibilities include embedding risk management practices within teams, collaborating with product units to address risks, and communicating key risk insights to senior management. This role will also focus on compliance with critical risk programs and enhancing risk culture within the organization.

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What qualifications do I need to apply for the Director, Risk Business Partner position at Visa?

To qualify for the Director, Risk Business Partner role at Visa, candidates should possess a strong understanding of the payments industry, risk management frameworks, and operational risk assessment. Typically, a bachelor's degree in finance, business, or a related field, along with significant experience in risk management or related roles, is essential for success in this position.

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How does the Director, Risk Business Partner collaborate with other teams at Visa?

The Director, Risk Business Partner works closely with various teams at Visa, including Client Services, Finance, and Technology. This collaboration is essential for ensuring effective risk management is integrated into all aspects of Issuing Solutions. The role demands strong communication skills to translate complex risk concepts into actionable strategies that align with other departments.

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What impact does the Director, Risk Business Partner position have at Visa?

The impact of the Director, Risk Business Partner role at Visa is significant. This position influences how risks are managed on a company-wide level, guiding senior management in decision-making and strategy formulation. By fostering a risk-aware culture and embedding risk management into day-to-day operations, this role helps Visa mitigate significant risks and achieve business objectives.

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What skills are important for a Director, Risk Business Partner at Visa?

Key skills for a Director, Risk Business Partner at Visa include a deep understanding of risk management principles, strong analytical abilities, communication and collaboration skills, and strategic thinking. Additionally, experience in leadership and managing diverse teams is critical for driving the success of risk management initiatives in a fast-paced environment.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
What is your understanding of Visa's risk management framework?

Visa's risk management framework is designed to identify, assess, and mitigate risks across its various business units. When answering, highlight your familiarity with control programs like NBIA, RCSA, and MRM, and discuss how you have applied similar frameworks in your previous roles to ensure compliance and protect the business.

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Can you describe a time you identified a significant risk and how you addressed it?

When responding to this question, use the STAR method (Situation, Task, Action, Result). Discuss a specific instance where you identified a risk, the action steps you took to mitigate it, and the positive outcome that resulted. Show how your proactive approach enhanced the risk management process.

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How do you collaborate with cross-functional teams to manage risk?

Explain your experience working with different departments, emphasizing open communication and building relationships. Describe how you ensure that risk management practices are integrated into each function and how you facilitate collaboration through meetings, programs, or workshops to align goals.

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What metrics do you think are essential for monitoring risk effectiveness?

Discuss the importance of having key risk indicators (KRIs) and metrics relevant to the payments industry, such as compliance rates, the frequency of incidents, and the effectiveness of control measures. Provide examples of metrics you have used in the past that helped in monitoring and improving risk management.

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How do you stay updated on risk management trends and regulations?

Share methods you use to stay informed, such as attending industry conferences, participating in professional groups, subscribing to relevant publications, or pursuing continued education. Demonstrating a proactive approach in keeping your knowledge current is key.

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What is your experience with compliance programs like NBIA or RCSA?

In your answer, describe your previous roles involving compliance programs, detailing your responsibilities and experiences with NBIA and RCSA. Highlight specific accomplishments where you contributed to the development or enhancement of these compliance initiatives.

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Describe how you've fostered a risk-aware culture in your previous organizations.

Detail specific initiatives you've implemented to encourage a risk-aware culture, such as training sessions, establishing risk champions, or regular communications about risk management. Provide examples of the positive impact these initiatives have had on your previous teams.

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How do you prioritize risks when developing a risk management strategy?

Explain your approach to prioritizing risks, mentioning how you differentiate between high and low-impact risks. Discuss any frameworks or methodologies you've used to assess and prioritize risks in previous roles, demonstrating analytical and strategic thinking.

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How do you handle disagreements with senior management about risk issues?

In your response, demonstrate emotional intelligence and negotiation skills. Explain how you professionally present data and insights to support your viewpoint, while remaining open to feedback and alternative viewpoints, and work collaboratively for a common goal.

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What strategies would you employ to enhance compliance with risk management protocols?

Discuss strategies such as enhancing training programs, conducting regular audits, and embedding risk management principles into daily operations. Stress the importance of communication and creating an environment where team members feel responsible for compliance.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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