Director, Risk Business Partner, Issuing Solutions - job 13 of 46

The Director, Risk Business Partner for Issuing Solutions at Visa holds a variety of responsibilities. This role involves managing risk exposure by promoting risk management practices, leading compliance with key risk programs like NBIA and RCSA, and collaborating with teams across departments to assess potential risks. Furthermore, the Director plays a crucial role in communicating risk assessments to Visa's Senior Management while developing partnerships that enhance a culture of risk management across the organization.

Candidates for the Director, Risk Business Partner position at Visa should ideally possess a strong background in risk management within the payments industry, complemented by impressive leadership skills. A strategic mindset to assess and mitigate risks, along with a proven record of developing effective partnerships across business units, is vital. Additionally, experience with industry-specific compliance requirements and frameworks will make you a standout candidate for this impactful role.

The Director, Risk Business Partner contributes significantly to Visa's risk management goals by overseeing and improving risk management capabilities in Issuing Solutions. This includes developing effective risk mitigation strategies, ensuring compliance with established risk frameworks, and fostering partnerships that embed risk management practices throughout the organization. By actively participating in leadership discussions and audits, the Director aids Visa in maintaining a robust risk posture that aligns with its strategic objectives.

Essential skills for the Director, Risk Business Partner role at Visa include strong analytical capabilities to assess risks effectively, excellent communication skills for reporting to Senior Management, and the ability to lead and inspire cross-functional teams. A solid understanding of payment processing and risk management frameworks, as well as the agility to navigate complex regulatory environments, are also crucial for a successful tenure in this role.

A typical day for a Director, Risk Business Partner at Visa involves collaborating with cross-functional teams to identify, assess, and mitigate risks while ensuring effective communication of these risks to Senior Management. The role may include assessing compliance with key risk programs, participating in product roadmap reviews, and providing constructive feedback on risk management initiatives. Daily interactions with diverse stakeholders, strategizing around risk initiatives, and updating leadership on risk management activities also shape the dynamic nature of this role.

To assess the effectiveness of risk management strategies, I focus on analyzing risk registers, monitoring key performance indicators, and conducting regular audits. This involves collaborating with teams to gather feedback on the effectiveness of controls in mitigating identified risks and making necessary adjustments based on observed outcomes.

Certainly! In my previous role, I identified a significant operational risk associated with a new product launch. By conducting a thorough risk assessment and working closely with the product team, we implemented a suite of risk controls that reduced exposure significantly. The insights gained during this process allowed us to proceed with confidence and ensured the successful launch, ultimately minimizing potential disruptions.

To foster a culture of risk awareness, I emphasize collaboration and communication. Conducting engaging training sessions on risk management practices and encouraging open discussions about potential risks helps team members feel empowered to contribute. Additionally, I promote the establishment of Risk Champions within teams to disseminate knowledge and encourage proactive engagement with risk management initiatives.

I would create a structured report highlighting critical risk findings while ensuring clarity and conciseness. The report would include risk assessment data, mitigation strategies, and recommendations to address any high-priority risks. It's essential to tailor communication to the audience, emphasizing the potential impact on business objectives and aligning with Visa’s strategic goals.

In my previous role, I encountered a situation where a significant compliance risk was being overlooked. I prepared a thorough presentation that outlined the potential impacts, backed it with data, and proposed feasible solutions. By presenting the information clearly and demonstrating the risk’s alignment with broader business objectives, I successfully influenced stakeholders to prioritize the necessary actions.

I leverage a variety of tools and methodologies for risk assessment, including risk registers, dashboards for real-time monitoring, and quantitative risk models. I also believe in utilizing industry-standard frameworks like NIST and ISO for compliance. This combination allows for a comprehensive view of risk that can drive informed decision-making.

I stay updated on industry trends and regulatory changes by subscribing to relevant publications, attending conferences and webinars, and participating in professional networks. Engaging with peers and thought leaders in the field also provides valuable insights that help me adapt our risk management approach in line with evolving industry standards.

My strategy for managing conflicts involves open communication and collaboration with all stakeholders. I focus on understanding the operational objectives and aligning those with risk needs, promoting a balanced approach. By facilitating discussions to explore potential compromises and solutions, I aim to address any concerns without compromising on quality or compliance.

To evaluate a team's readiness, I conduct assessments through informal discussions and formal surveys to gauge their understanding of risk management practices. Additionally, I observe their engagement in training sessions and seek feedback on their comfort level with risk concepts. This information allows me to tailor support and resources to help them effectively embrace risk management.

In my opinion, one of the biggest challenges in risk management today is the rapidly evolving technology landscape, which introduces new risks and complexities. Keeping pace with innovations while ensuring compliance and effective risk mitigation is essential. To address these challenges, organizations must adopt agile methodologies and continuously update their risk frameworks to adapt to changes effectively.