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Director, Risk Governance - Third Party Lifecycle Management - job 35 of 44

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function. TLMP handles governance and oversight of Visas third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visas third-party risk throughout the third party's lifecycle with Visa.

What a Director, Risk Governance - Third Party Lifecycle Management is responsible for: 

This is a fulltime position at Visa for Visas Third-Party Lifecycle Management team. The Director of the Second Line Risk Function at Visa will serve as the primary contact for TLMP client and stakeholder inquiries, ensuring timely, comprehensive responses and maintaining strong relationships through effective communication and strategic problem-solving. The role involves developing and overseeing the approach to non-supplier third-party relationships, managing contractual reviews, and implementing process enhancements to improve efficiency and effectiveness. The Director will also lead exit strategies for third-party relationships, oversee the Risk Control Self-Assessment (RCSA) process, and ensure the quality control of TLMP reporting and analytics. Additionally, the role includes mentoring and developing team members, fostering a positive and inclusive work environment, and collaborating with various stakeholders to align with corporate objectives.

This position reports to the Senior Director of Strategy and Governance for Third-Party Lifecycle Management and will be based in Atlanta Miami Austin.

Key responsibilities include:

Other Third Party (OTP) Portfolio Management and Oversight:

  • Develop TLMPS approach to non-supplier relationships to have better 2nd line oversight over these relationships at Visa i.e. OTPs, reseller agreements, referrals, partnerships, strategic alliances, sponsorships, technology partners, etc. Socialize approach with key stakeholders including business product teams to ensure alignment with TLMPS corporate wire playbook on OTPs Oversee the OTP portfolio, ensuring compliance with department and organizational policies and risk management frameworks

Stakeholder Client Inquiries:

  • Serve as the primary contact for TLMP client stakeholder inquiries, ensuring timely and comprehensive responses that are aligned with program policy, procedures and key objectives Develop and maintain strong TLMP stakeholder relationships internal and external through effective communication and strategic problem solving

Process Enhancements Internal and External:

  • Identify and implement process enhancements to improve efficiency and effectiveness of third-party risk management activities Collaborate with internal and external stakeholders to optimize workflows and integrate best practices in risk management

Exit Planning and Outsourcing Lead:

  • Develop and implement exit strategies for third-party relationships, ensuring smooth transitions and risk mitigation Lead outsourcing initiatives, ensuring alignment with department and organizational goals and compliance requirements

Reporting and Analytics:

  • Oversee the quality control of TLMP reporting and analytics, ensuring accuracy and reliability of risk management source data Develop and maintain dashboards and reports to support decision-making and risk assessment


Why this is important to Visa - As the Director, Risk Governance - Third Party Lifecycle Management, this role plays a crucial part in the strategy and regulatory alignment of the TLMP’s program. We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client focused.

This is a Hybrid position with expectations to be in an office 3 days per week.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Risk Governance - Third Party Lifecycle Management, Visa

The role of Director, Risk Governance - Third Party Lifecycle Management at Visa in Austin is an exciting opportunity for experienced leaders looking to make a significant impact on the company’s risk management landscape. As part of the Third-Party Lifecycle Management Program (TLMP) team, you’ll be expertly navigating the governance and oversight of third-party risk across the comprehensive lifecycle of these relationships. Your primary mission will be to serve as the key contact for client and stakeholder inquiries, which means clear communication, strategic problem-solving, and relationship building are right at the forefront of your responsibilities. You’ll spearhead the management of non-supplier third-party relationships, overseeing contractual reviews, and implementing process improvements to heighten efficiency. Leading exit strategies and managing the Risk Control Self-Assessment process will also fall under your purview, along with mentorship to team members to foster a positive and collaborative work atmosphere. This is a pivotal position, directly reporting to the Senior Director of Strategy and Governance for TLMP, where your insights will align closely with Visa's corporate objectives, and your analytical skills will help maintain high-quality reporting standards. At Visa, we value a curious mindset, especially in payments and Fintech, and we're looking for someone who is driven by results and committed to client-focused approaches. If this sounds like you, and you're ready to be part of an innovative, hybrid working environment, we encourage you to explore this opportunity further!

Frequently Asked Questions (FAQs) for Director, Risk Governance - Third Party Lifecycle Management Role at Visa
What are the primary responsibilities of the Director, Risk Governance - Third Party Lifecycle Management at Visa?

The Director, Risk Governance - Third Party Lifecycle Management at Visa is responsible for the governance and oversight of third-party risks, managing client inquiries, handling non-supplier third-party relationships, and implementing process improvements for risk management activities. Key tasks also include leading exit strategies and overseeing the Risk Control Self-Assessment process.

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What qualifications are needed for the Director, Risk Governance - Third Party Lifecycle Management role at Visa?

To qualify for the Director, Risk Governance - Third Party Lifecycle Management position at Visa, candidates typically need a strong background in risk management, significant experience in stakeholder communication, and familiarity with third-party relationships. Leadership experience, especially in governance roles, and a keen understanding of Fintech will be valuable assets.

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How does the Director, Risk Governance - Third Party Lifecycle Management role impact Visa's overall strategy?

The Director, Risk Governance - Third Party Lifecycle Management plays a crucial role in aligning Visa's third-party risk management strategies with corporate objectives, ensuring compliance and enhancing the effectiveness of risk oversight. This impact is essential for maintaining regulatory alignment and managing trust in Visa's partnerships.

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What does a typical day look like for a Director, Risk Governance - Third Party Lifecycle Management at Visa?

A typical day for a Director, Risk Governance - Third Party Lifecycle Management at Visa involves managing stakeholder inquiries, overseeing risk management processes, leading exit strategy initiatives, meeting with key stakeholders to ensure alignment on third-party governance, and analyzing data to enhance reporting accuracy.

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What kind of work environment can a Director, Risk Governance - Third Party Lifecycle Management expect at Visa?

At Visa, a Director, Risk Governance - Third Party Lifecycle Management can expect a supportive and collaborative hybrid work environment, with the expectation to be in the office three days a week. This setup fosters teamwork and dynamic engagement with colleagues.

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Common Interview Questions for Director, Risk Governance - Third Party Lifecycle Management
Can you describe your experience with third-party risk management?

When answering this question, highlight specific roles where you have been responsible for managing third-party relationships. Discuss challenges faced and solutions implemented, ensuring you link your experiences to the responsibilities outlined in the Director, Risk Governance - Third Party Lifecycle Management role at Visa.

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How do you approach stakeholder communication in risk governance?

Emphasize your strategies for effective communication with stakeholders, detailing how you ensure timely and comprehensive responses. Demonstrating your ability to build and maintain relationships will resonate well with Visa's values for this position.

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What process enhancements have you implemented in previous roles?

Showcase specific examples of process enhancements you’ve identified and implemented successfully. Framing your answers in terms of measurable outcomes can illustrate your impact and alignment with the responsibilities of the Director, Risk Governance - Third Party Lifecycle Management role.

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Describe a time you had to manage a complex exit strategy for a third-party relationship.

Provide a specific case where you led an exit strategy, detailing the steps taken and how you mitigated risks. Relate your experience back to the expectations of managing exit strategies at Visa.

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How do you ensure compliance in third-party engagements?

Discuss your approaches for monitoring compliance and ensuring adherence to organizational policies. Highlight how you align these practices with Visa's risk management frameworks.

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What tools or systems have you used for reporting and analytics in risk management?

Mention specific tools or systems familiar to you that are relevant to risk management reporting. Discuss how you used these tools to enhance accuracy and reliability, which is key to the Director's role at Visa.

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Can you give an example of a strategic problem you solved?

Illustrate a previous strategic problem-solving scenario, emphasizing your analytical skills and the impact of the solution on the organization. Ensure the example displays your problem-solving process relevant to risk governance.

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How do you mentor and develop team members?

Talk about your mentorship style, any frameworks or strategies you utilize, and how you measure the success of your mentoring. This point shows how you can foster a positive and inclusive work environment, which is important for this role.

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What motivates you to work in risk governance and third-party management?

Share your passion for risk governance and third-party management. Discuss specific aspects of the field that excite you and how you see your role evolving within Visa's innovative framework.

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How do you stay updated with regulatory changes in risk management?

Describe your methods for keeping abreast of industry regulations and emerging trends. This can include professional development, networking, and continuous learning, showcasing your commitment to staying informed in your role as Director at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11755 jobs
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Full-time, hybrid
DATE POSTED
April 12, 2025

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