Lead Software Engineer - job 36 of 44

As a Lead Software Engineer in our Foster City office, your primary responsibilities include building expertise in our MAP 247 systems, supporting immediate merchant issues within SLAs, and collaborating with our development and product teams to enhance the overall development process. You'll also automate production support activities, participate in post-release monitoring, and work on optimizing application performance. It's an integral role that directly impacts our payment processing system's efficiency and scalability.

Our ideal candidate for the Lead Software Engineer position at our Foster City location will have a Bachelor's degree in Computer Science or Engineering, with a Master's degree being a plus. Additionally, hands-on experience in Unix/Linux OS environments, proficiency in programming languages such as Java or Python, and familiarity with tools like Loadrunner and Jmeter are essential. Experience working in highly scalable web services and Agile teams will also be beneficial.

In the Lead Software Engineer role at our Foster City office, familiarity with monitoring tools such as AppDynamics, Dynatrace, and Splunk is key. You should also have a solid understanding of APM solutions, load testing tools like Loadrunner and Jmeter, and knowledge of VMs, Containers, and microservices architecture. This technical know-how will allow you to support our highly scalable and low-latency payment processing systems effectively.

Yes, as the Lead Software Engineer at our Foster City office, you will have on-call responsibilities. This means being available to address any urgent issues that arise outside regular working hours, ensuring that our systems remain operational and efficient. The nature of our business requires a solid commitment to maintaining system integrity at all times.

The work environment for a Lead Software Engineer at our Foster City location is dynamic and collaborative. It’s a hybrid position, allowing for some flexibility between remote and in-office work. You will work closely with a talented team of professionals, tackling challenging issues and contributing to innovative solutions in a fast-paced, 247 environment.

When answering this question, provide specifics about your hands-on experiences with Unix/Linux environments, highlighting your understanding of operating system internals, file systems, and networking protocols. Discuss how these skills have enabled you to troubleshoot issues and optimize performance in previous roles.

To effectively answer this question, share your experiences with defining performance strategies and creating application capacity models. Describe the techniques you've used for capacity planning, and how you've applied monitoring tools to ensure systems can handle varying loads without degradation in performance.

In your response, mention specific automation tools you have experience with, such as scripting languages or automation frameworks. Provide examples of how you have automated repetitive tasks or streamlined processes to enhance efficiency, citing any improvements in response times or reductions in errors.

When discussing collaboration, emphasize your experience working in Agile teams and your approach to communication. You can mention strategies you've employed to facilitate discussions, gather feedback, and ensure alignment between teams during product development cycles, stressing the importance of teamwork in delivering successful products.

Respond by detailing your experience in identifying performance bottlenecks using monitoring tools like AppDynamics or Dynatrace. Explain the methodologies you've implemented for performance optimization, including code reviews, load testing, and the impact of your optimizations on system efficiency.

In your answer, discuss your involvement in disaster recovery exercises and planning. Share any specific strategies or methodologies you've worked with to establish recovery plans that maintain business continuity in the event of system failure. Highlight your proactive approach to risk management.

To answer, discuss the practices you've established for post-release monitoring, including key metrics you've monitored and the tools used. Explain how you utilize this data to identify and resolve issues proactively, ensuring a smooth user experience after deployments.

When answering, detail your systematic approach to triaging performance issues. Discuss how you prioritize incidents, the troubleshooting techniques you employ, and how you communicate with stakeholders during critical incidents to keep them informed of the situation.

In your response, talk about your proficiency in languages like Java and Python, along with any frameworks you favor. Provide examples of projects where you've utilized these languages, including specifics about how they helped solve particular technical challenges.

To answer this, share your perspectives on hybrid work. Discuss how you balance remote and in-office work, emphasizing productivity and communication strategies that you’ve implemented to ensure you remain an effective team member, regardless of your location.