Manager, Business Operations - job 8 of 44

As a Manager, Business Operations, your main responsibilities will include supporting pipeline operations, overseeing annual planning activities, and collaborating with internal legal stakeholders to streamline contract review processes. Additionally, you will be involved in setting financial goals and ensuring effective communication among various teams. The role offers a unique chance to shape the operations of our growing Marketing Services division.

To excel as a Manager, Business Operations, candidates typically need a strong background in finance, operations, or marketing, along with proven problem-solving skills and exceptional communication abilities. Experience in project management and an analytical mindset are also essential, along with a desire to innovate and improve business processes.

The Manager, Business Operations supports the Client Marketing team by sharing best practices, providing training on key tools like Visa Project Central, and identifying efficiency opportunities. This role is crucial in ensuring that the marketing efforts are aligned with financial goals and business strategies, facilitating seamless collaboration between teams.

Excellent communication skills are essential for the Manager, Business Operations role, as you will be interacting with various stakeholders, from Client Marketing team members to internal finance and legal teams. Clear and concise communication will help facilitate training, troubleshoot issues, and drive alignment on goals.

Yes, this Manager, Business Operations role is hybrid, which means you'll have the flexibility to work both in the office and remotely. The exact expectation for in-office days will be communicated by your Hiring Manager, allowing for a balanced work environment.

When answering this, highlight specific experiences where you've managed financial processes, from budgeting to forecasting. Mention any tools or systems you've used, and how your efforts led to improved financial outcomes.

Discuss your approach to task management, which might include using project management tools, setting clear deadlines, and regularly communicating with team members to ensure alignment on priorities and goals.

Emphasize approaches like regular check-ins, collaborative tools, and fostering an open communication culture. Share examples of how you've successfully implemented these strategies in past roles.

Outline your problem-solving approach, emphasizing negotiation skills and the importance of aligning both marketing and financial objectives through clear, data-driven communication.

When answering, describe any specific tools you've used, your understanding of their functionalities, and how you've trained others or improved processes using those tools.

Talk about your method for staying updated with legal best practices and how you involve legal teams in processes to ensure compliance and streamline procedures efficiently.

Share details about a specific project, your role in driving it, the challenges faced, and how you measured its success. Focus on outcomes that demonstrate your strategic capabilities.

Discuss your approach to setting realistic financial targets, regularly monitoring progress, and adjusting strategies as necessary while collaborating closely with key stakeholders.

Explain how you utilize data analytics to interpret market trends and guide operational improvements. Provide an example to illustrate your analytical decision-making.

Connect your personal career goals with the company's mission. Share your passion for business operations and how you believe you can contribute to the growth of the Marketing Services division.