Manager, Business Operations - job 20 of 44

The primary responsibilities of a Manager, Business Operations in our Foster City office include leading financial operations for US Marketing Services, supporting pipeline operations, overseeing team training on key tools, and driving the annual planning process. You will also collaborate with legal stakeholders to enhance contract review processes and identify opportunities for analytics that will support the growth of Marketing Services.

To qualify for the Manager, Business Operations role, candidates should have a strong background in business operations, finance, or marketing, excellent communication skills, and the ability to collaborate effectively with cross-functional teams. Problem-solving expertise and a desire to drive improvements in marketing operations are also essential.

The Manager, Business Operations contributes to the growth of Marketing Services by identifying areas for efficiencies and savings, developing and tracking financial goals, and leveraging analytics to assess project results. Your role will ensure that financial operations are aligned with business growth strategies, directly impacting client satisfaction and service delivery.

Our Foster City office offers a hybrid work environment, where flexibility is emphasized. Managers are expected to balance time between working in the office and remotely, fostering collaboration and connection while providing the autonomy to manage their responsibilities effectively.

Successful Managers in Business Operations are typically detail-oriented, analytical, and creative problem solvers. They thrive in collaborative settings and possess strong communication skills that empower them to lead teams effectively and drive improvements that enhance marketing operations.

In your response, highlight specific projects where you managed financial operations, what methods you used to track progress, and how your analysis helped inform strategies that improved outcomes. Provide quantitative results where possible.

Explain your process for evaluating project results, emphasizing the importance of timely decision-making. Highlight any tools or techniques you use for data analysis and how you've successfully applied insights to real-world scenarios.

Outline approaches that involve collaboration with legal teams, the use of automated tools, or developing training materials that empower staff to understand contract requirements better. Emphasize your ability to spot inefficiencies and propose actionable solutions.

Discuss specific examples where you partnered with various stakeholders, set financial targets, and collaboratively reached those goals. Use metrics to demonstrate your impact and describe how you managed expectations and timelines.

Share examples of how you've successfully collaborated with diverse teams, such as finance, sales, and marketing. Highlight strategies you used to facilitate communication and ensure project alignment, focusing on outcomes achieved.

Describe your process for continuously learning about industry trends and practices through professional development, networking, or utilizing resources like industry publications. Show your commitment to applying this knowledge in your work.

Narrate a specific project detailing the obstacles you faced, the strategies you implemented to overcome them, and the eventual outcomes. This showcases your problem-solving skills and resilience in managing complex tasks.

Speak about any specific tools you are familiar with, including how you’ve utilized them to manage projects, analyze data, or streamline communications, especially with teams like Client Marketing or Global Marketing Services.

Discuss methods such as process mapping, data analysis, and soliciting feedback from team members to assess workflows. Share a past experience where your insights led to tangible improvements.

Reflect on your passion for marketing and how you view operations as the backbone of successful campaigns. Share any personal motivations that inspire you to enhance processes and achieve results for clients.