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Manager, Social Creative - job 2 of 19

The Manager, Social Creative is part of the Global Content Strategy, Development & Distribution team. This individual will be part of a global team responsible for developing and scaling best-in-class social content on behalf of Visa’s marketing positioning and voice.

 

This individual will combine a design background with deep understanding of social formats and creative storytelling to develop social-first content that aligns with brand and business objectives. This person should have passion and experience in:

  • Concepting and designing “made for social” creative assets for priority social platforms, including TikTok, Instagram, YouTube, and X.

  • Designing social posts across a wide range of creative styles– from photography to social graphics to in-platform formats (ex: Instagram Stories) – that grab attention in crowded social moments.

  • Partnering with Social Creatives and Social Strategists to dream up and design reactive and always-on content at the intersection of on-trend and on-brand.

  • Moving from initial concept to published content at the speed of social for both high-budget and quick-turn projects.

  • Using knowledge of the creator and content landscape – particularly across Sports, Music, and Travel – to design social assets for maximum engagement and relevance.

 

Essential Functions:

  • Design and concept social content that breaks through on priority platforms, including TikTok, Instagram, YouTube, and X.

  • Develop social assets with compelling storylines and clear visual hooks that align with best practices and trends.

  • Design thumbnail images and write titles/descriptions that command attention.

  • Set and model high creative standards, leading through example and inspiring partnership and learning across cross-functional and regional teams.

  • Combine content creation best practices, social platform nuances, and cultural trends into strategic recommendations and creative territories.

  • Partner with a team of Creative, Strategy, Editorial, and Community specialists to translate priority brand campaigns and sponsorships into social-first experiences and extensions.

  • Mine, track, and identify trends from the Visa community that can inform future strategies, franchises and campaigns.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

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What You Should Know About Manager, Social Creative, Visa

At Visa, we’re excited to announce an amazing opportunity for a Manager, Social Creative to join our Global Content Strategy, Development & Distribution team in beautiful San Francisco! In this role, you’ll be at the forefront of crafting dynamic, engaging social content that truly embodies our brand's voice and marketing strategy. Your creativity will shine as you concept and design assets specifically tailored for high-impact platforms such as TikTok, Instagram, YouTube, and X. You'll collaborate with a talented team of Social Creatives and Strategists, merging on-trend ideas with cutting-edge design principles to produce content that captivates and resonates with audiences. Your deep understanding of the social landscape, particularly within sports, music, and travel, will be integral to ensuring our content is both relevant and engaging. As the Manager, Social Creative, you’ll manage everything from high-budget projects to quick-turn content, ensuring every piece is crafted with attention-grabbing visuals and compelling narratives. You’ll set the bar high for creative standards, foster collaborative partnerships, and analyze trends that inform our future strategies. This is a hybrid position where you will balance your days between home and the office, engaging with a dynamic team and pushing the creative boundaries for Visa’s social-first experiences. If you’re passionate about social media and ready to influence how we tell our brand story, we can’t wait for you to apply and bring your unique touch to our team!

Frequently Asked Questions (FAQs) for Manager, Social Creative Role at Visa
What are the key responsibilities of the Manager, Social Creative at Visa?

As the Manager, Social Creative at Visa, your key responsibilities include designing and conceptualizing social content that stands out on platforms like TikTok, Instagram, YouTube, and X. You'll develop social assets with engaging storylines, set high creative standards, and collaborate with cross-functional teams to translate brand campaigns into compelling social-first experiences.

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What qualifications are required for the Manager, Social Creative position at Visa?

To succeed as the Manager, Social Creative at Visa, candidates typically need a strong background in design and a deep understanding of social media formats and creative storytelling. Experience in creating content for platforms such as TikTok and Instagram is crucial, along with a passion for current trends in sports, music, and travel.

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How does the Manager, Social Creative position at Visa contribute to brand objectives?

The Manager, Social Creative plays a vital role at Visa by aligning social content with our brand and business objectives. Through innovative social-first content design and strategic awareness of cultural trends, the manager enhances audience engagement and strengthens the overall effectiveness of our marketing campaigns.

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What is the work environment like for the Manager, Social Creative at Visa in San Francisco?

The work environment for the Manager, Social Creative at Visa in San Francisco is dynamic and collaborative. As a hybrid role, it allows for a balance between in-office teamwork and remote creativity, fostering an atmosphere where innovation can thrive through collaboration across cross-functional teams.

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What kind of content will the Manager, Social Creative at Visa be creating?

The Manager, Social Creative at Visa will be creating a variety of social content types designed specifically for engagement. This includes photography, social graphics, and various in-platform formats like Instagram Stories, all aimed at capturing attention and enhancing our storytelling capabilities across key social platforms.

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Common Interview Questions for Manager, Social Creative
Can you describe your creative process when developing social content as a Manager, Social Creative?

Describe a blend of understanding brand objectives and current social trends. Talk about how you brainstorm concepts with your team, sketch ideas, and consider platform nuances before finalizing designs.

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How do you ensure that content remains aligned with Visa’s brand voice?

Explain the importance of brand guidelines and regular communication with the branding team. Discuss how you incorporate feedback and ensure all creative assets reflect Visa’s tone and messaging.

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What strategies do you use to track and analyze social media trends?

Talk about using social monitoring tools to assess performance, engage with audience feedback, and identify emerging trends that can influence future content direction.

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How do you handle tight deadlines for social content creation?

Share your time management strategies, emphasizing prioritization, collaboration, and agile design processes that enable you to create high-quality content quickly without compromising creative standards.

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Can you provide an example of a successful campaign you managed as a social creative?

Detail a specific campaign, your role in it, the innovative approaches you took, and the measurable outcomes it achieved, emphasizing how it resonated with the target audience.

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What role does collaboration play in your approach as a Manager, Social Creative?

Illustrate how you value cross-functional collaboration, sharing your experience working with strategists, editors, and community specialists to elevate content and reach business goals.

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How do you incorporate audience feedback into your social content strategy?

Discuss the importance of audience insights, mentioning ways to gather feedback, analyze engagement metrics, and adjust future content to better meet audience preferences.

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What are some key visual elements you consider when designing social posts?

Talk about elements such as color schemes, typography, imagery, and the importance of storytelling through visuals to ensure content stands out on platforms crowded with competing messages.

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How do you manage creative differences within your team?

Explain your conflict resolution style, focusing on open communication, idea sharing, and how you encourage a culture of respect and collaboration to arrive at the best creative solutions.

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What motivates you as a Manager, Social Creative?

Share your passion for creativity, the power of effective storytelling, and your commitment to pushing boundaries and driving positive results for the brand through engaging social content.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11653 jobs
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Full-time, hybrid
DATE POSTED
April 4, 2025

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