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Senior Technical Program Manager (Hybrid/Onsite) - job 10 of 10

We are looking for a seasoned and strategic Senior Technical Program Manager to join our Payment Products Development PMO, with a focus on Client Services. Our team is made up of prominent leaders who manage intricate, customer-facing, and enterprise-level software programs and projects.

 

Essential Functions:

  • Oversee the program and project management for one or more complex, high-profile technology initiatives, utilizing an agile framework.
  • Collaborate with business and technology experts to define scope, create resource, hardware, and software estimates, develop budgets and delivery plans, and produce funding approval documentation.
  • Facilitate technical discussions with multiple teams, communicate complex issues, and collaborate with technical and business stakeholders to achieve the program and project objectives and success criteria.
  • Partner with various stakeholders to conduct quarterly planning, conduct reviews, remove impediments, and manage change controls.
  • Manage project financials, including alignment to budget, forecast, and actuals.
  • Escalate and manage delivery impediments, risks, issues, and changes that could impact project delivery.
  • Ensure projects comply with the organization's Agile Methodology, compliance and controls, and maintain quality project artifacts.
  • Establish a baseline communication plan and deliver timely communications tailored to appropriate audiences.
  • Achieve project goals by collaborating with stakeholders at all management levels across the organization, including architects, strategists, technical IT subject matter experts, business partners, vendors, and senior management.
  • Demonstrate skills in conflict management and negotiation to achieve project goals and develop trust with stakeholders.
  • Foster teamwork and promote a culture of openness and flexibility.
  • Exhibit a passion for continuous improvement opportunities and promote positive change within the organization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Technical Program Manager (Hybrid/Onsite), Visa

We’re thrilled to welcome a Senior Technical Program Manager to our team at a cutting-edge Payment Products Development PMO in Austin! This role is perfect for those who are not only seasoned managers but also strategic thinkers who thrive in an agile environment. As a Senior Technical Program Manager, you will oversee complex, high-profile technology initiatives while engaging collaboratively with a variety of stakeholders. Your day-to-day responsibilities will cover everything from defining project scopes with business and tech experts to developing comprehensive budgets and delivery plans. You'll be at the forefront, facilitating technical discussions that tackle complex challenges and drive collaborative solutions. With your expertise, you will manage project financials, navigate any risks or impediments, and ensure delivery aligns with our Agile Methodology and quality standards. Communication is key in this role, as you'll establish a robust communication plan that resonates with audiences at all management levels. We're looking for someone who embodies teamwork, promotes a culture of openness, and fosters continuous improvement. If you have the knack for managing intricate customer-facing software programs and driving positive change, we can't wait to meet you! Note that this is a hybrid position, with details on in-office expectations confirmed by your hiring manager, giving you the best of both worlds.

Frequently Asked Questions (FAQs) for Senior Technical Program Manager (Hybrid/Onsite) Role at Visa
What are the responsibilities of a Senior Technical Program Manager at this company?

As a Senior Technical Program Manager, your responsibilities will include managing complex technology initiatives, collaborating with business and technical teams to define project scopes, creating budgets, and facilitating communications across stakeholders. You'll ensure compliance with Agile methodologies and manage project financials while navigating any risks and challenges that arise.

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What qualifications are required for the Senior Technical Program Manager position?

To be considered for the Senior Technical Program Manager role, candidates should have extensive experience in program and project management, particularly with an Agile framework. Strong communication, negotiation, and conflict management skills are also essential. A successful track record of managing high-profile technology projects and the ability to collaborate effectively with various stakeholders will set you apart in this role.

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How does the Senior Technical Program Manager interact with stakeholders?

The Senior Technical Program Manager plays a crucial role in stakeholder engagement, consistently collaborating with technical and business partners across all management levels. You’ll lead discussions, conduct quarterly planning, and work to remove delivery impediments, ensuring that everyone is aligned with project objectives and goals.

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What is the project environment like for a Senior Technical Program Manager?

In this role, you will work within a dynamic and fast-paced project environment that utilizes Agile methodologies. You'll manage intricate, customer-facing projects requiring thoughtful negotiation and conflict resolution skills, with a team dedicated to achieving project goals through open collaboration and communication.

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What is the work culture like for a Senior Technical Program Manager at this company?

Our work culture promotes teamwork, flexibility, and continuous improvement. As a Senior Technical Program Manager, you will be encouraged to foster a culture of openness and innovation, ensuring that everyone feels valued and motivated to contribute to the organization's objectives.

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Common Interview Questions for Senior Technical Program Manager (Hybrid/Onsite)
Can you describe your experience with Agile methodologies as a Senior Technical Program Manager?

Discuss specific Agile frameworks you have implemented in your previous roles and how they benefited project outcomes. Be sure to highlight your adaptability and ability to foster Agile practices among team members.

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How do you handle risks and impediments in projects?

Share a structured approach to identifying potential risks early, assessing their impact, and formulating plans to mitigate them. Provide examples of past experiences where your proactive measures led to successful project outcomes.

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What strategies do you use to communicate effectively with stakeholders?

Emphasize the importance of tailoring your communication style to different audiences. Discuss approaches you use to ensure clarity, maintain transparency, and foster constructive feedback during the project lifecycle.

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How do you prioritize competing projects as a Senior Technical Program Manager?

Explain your methodology for prioritization, focusing on the alignment of projects with organizational goals and stakeholder needs. Discuss any tools or frameworks you use to manage workload effectively.

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Can you provide an example of a successful project you led and the challenges you faced?

Select a specific project that illustrates your leadership, emphasizing the complexities involved, how you overcame obstacles, and the overall impact it had on the organization. Paint a clear picture of your role in driving success.

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What role does negotiation play in project management for you?

Discuss the significance of negotiation in resolving conflicts and achieving project goals. Provide examples of situations where your negotiation skills positively influenced project success and stakeholder relationships.

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How do you ensure that your projects comply with organizational standards?

Detail your approach to maintaining compliance throughout the project lifecycle, including regular reviews, adherence to standards and controls, and continuous monitoring of project artifacts to ensure quality.

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In what ways do you encourage continuous improvement in project management?

Highlight initiatives you’ve implemented or advocated for that promote continuous improvement, such as retrospectives, feedback loops, and adapting processes based on collected data. Share how these efforts foster team growth and project success.

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What methods do you use to foster teamwork among diverse groups?

Discuss techniques you've utilized to bring together various stakeholders, including team-building exercises, collaborative tools, and strategies for creating an inclusive environment that encourages participation and innovation.

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How do you measure the success of a project as a Senior Technical Program Manager?

Explain the KPIs and metrics you utilize to assess project performance, including timelines, budget adherence, stakeholder satisfaction, and the qualitative impact on the organization. Provide examples to substantiate your approach.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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