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Site Reliability Engineering - Sr. Consultant - PRE image - Rise Careers
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Site Reliability Engineering - Sr. Consultant - PRE - job 13 of 20

Single window support: Leverage deep understanding of Hadoop and its related tools specially Hive, SPARK, HDFS and do complete RCA be it platform or user code/config related.
System configuration: Recommend necessary changes to the system to DAP platform engineering by checking system activity and user logs for triaging and troubleshooting.
Performance Tuning: Direct team members on crafting efficient queries, leveraging expertise in performance tuning and optimization strategies for big data technologies.
Issue resolution across Tech teams: Troubleshoot and resolve complex technical issues. Identify root causes, finding which Tech/Data platform team can fix it and coordinating among those teams.
Reliability engineering: Creating reports to define performance and resolution metrics for proactively identifying issues and generating alerts.
Office hours and liaising: Calls across regions in multiple time zones to ensure timely client delivery.
Knowledge cataloging and sharing: Share knowledge and cross-train peers across geographic regions using Wikis and communications. Provide comms around issues/outages affecting multiple users.
Develop Standards: The team would prepare standard configuration for a variety of VCA workloads to make the jobs run with optimal settings to maintain good cluster health while executing the jobs efficiently.
Continuous Learning of VCA workload: Continuously learn and stay updated with the changing nature of data science jobs to help improve Cluster utilization.
 
With active engagement, collaboration, effective communication, quality, integrity, and reliable delivery, develop and maintain a trusted and valued relationship with the team, customers, and business partners.


This is a SRE Role to provide support for Technical hadoop related issues impacting VCA data scientists users on day to day basis. it includes performance tuning, SPARK optimization, Data Availability, Issue triages and user communication.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)
min
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$120000K
$150000K

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What You Should Know About Site Reliability Engineering - Sr. Consultant - PRE, Visa

If you're looking for an exciting opportunity to become a Site Reliability Engineering - Sr. Consultant at PRE in the vibrant city of Austin, you're in the right place! In this role, you'll serve as a single-window support champion, leveraging your deep understanding of Hadoop and its suite of tools like Hive, SPARK, and HDFS to tackle root cause analyses both for platform issues and user configurations. You’ll play a pivotal role in system configuration by recommending essential changes that enhance our DAP platform engineering, analyzing system activity and user logs to troubleshoot effectively. Performance tuning will be one of your main focuses, guiding team members in crafting efficient queries and optimizing big data technologies. You'll also act as a crucial link across technology teams, resolving complex technical issues by identifying root causes and coordinating solutions. As someone passionate about reliability engineering, you'll create insightful reports to define performance metrics and proactively identify potential issues that may arise. With your exceptional communication skills, you will handle calls across different time zones to ensure timely deliveries for our clients. You'll also share your extensive knowledge with peers through wikis, maintaining a culture of learning and collaboration. You'll develop standards to ensure optimal VCA workload configurations, ultimately enhancing cluster health and efficiency. This is a hybrid position, offering flexibility with remote work while still expecting you to engage with your team in the office 2-3 days a week, ensuring strong professional relationships and dependable delivery. If you’re eager to dive into this dynamic SRE role and make a difference for VCA data scientists, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Site Reliability Engineering - Sr. Consultant - PRE Role at Visa
What are the primary responsibilities of a Site Reliability Engineering - Sr. Consultant at PRE?

As a Site Reliability Engineering - Sr. Consultant at PRE, you'll focus on single window support for Hadoop-related issues, perform root cause analyses, and recommend system changes while analyzing logs. You'll guide performance tuning, troubleshoot complex problems across tech teams, create reports defining performance metrics, and maintain effective communication for timely client delivery.

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What qualifications do I need to apply for the Site Reliability Engineering - Sr. Consultant position at PRE?

To apply for the Site Reliability Engineering - Sr. Consultant role at PRE, you should possess a deep understanding of Hadoop technologies, including Hive, SPARK, and HDFS. Experience in performance tuning, technical troubleshooting, and a strong communication skillset are essential. Continuous learning and the ability to work collaboratively in a hybrid setting are also key.

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How does the hybrid work model function for the Site Reliability Engineering - Sr. Consultant role at PRE?

In the hybrid work model for the Site Reliability Engineering - Sr. Consultant role at PRE, employees are expected to alternate between remote work and in-office presence. Leadership determines the specific days in the office, but generally, you should anticipate being onsite 2-3 days a week based on business needs, fostering collaboration and relationship-building.

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How does PRE define performance tuning in the context of the Site Reliability Engineering - Sr. Consultant role?

At PRE, performance tuning in the Site Reliability Engineering - Sr. Consultant role involves guiding team members to write efficient queries while applying optimization strategies for big data technologies. You'll work to enhance the performance of data processing workflows to ensure they run smoothly and efficiently across the systems.

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What competencies are essential for success in the Site Reliability Engineering - Sr. Consultant position at PRE?

Success in the Site Reliability Engineering - Sr. Consultant position at PRE demands a blend of technical competency in Hadoop and related tools, strong analytical skills for troubleshooting, effective communication for cross-team collaboration, and a proactive approach to continuous learning and knowledge sharing within the team.

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Common Interview Questions for Site Reliability Engineering - Sr. Consultant - PRE
Can you explain your experience with Hadoop and its related tools as a Site Reliability Engineering - Sr. Consultant?

Discuss specific projects where you used Hadoop, emphasizing your understanding of tools like Hive, SPARK, and HDFS. Highlight your contributions to performance tuning, troubleshooting, and any optimization tasks you've completed to improve operational efficiency.

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How do you approach performance tuning in big data environments?

Explain your systematic approach to performance tuning, including analyzing query performance, identifying bottlenecks, and implementing optimization strategies. It's helpful to mention specific methodologies or tools you've used in past experiences to guide team members effectively.

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What steps do you take to perform root cause analysis for technical issues?

Outline your process for troubleshooting, starting with gathering logs and system data, followed by a collaborative approach to identify potential problems. Mention any frameworks or practices you employ to ensure thorough analysis and minimal disruption.

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Describe a time when you had to coordinate with different tech teams for issue resolution.

Share a specific instance where you coordinated with various teams to resolve a complex issue. Highlight your role in communication, how you identified the root cause, and the steps taken to ensure timely resolution and thorough documentation.

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What tools do you use for monitoring and reporting in your Site Reliability Engineering work?

Discuss the specific monitoring tools you're familiar with, such as Prometheus or Grafana, and how you utilize them to analyze performance metrics and create actionable reports. Your answer should reflect a hands-on experience with these tools in a big data context.

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How do you ensure effective communication with clients and team members across multiple time zones?

Explain your techniques for managing communications effectively, such as using asynchronous communication tools or scheduling regular check-ins. Share how you respect different time zone challenges while ensuring that everyone stays informed and aligned.

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What do you consider essential for maintaining good cluster health in your role?

Discuss the key performance indicators you monitor for cluster health and the strategies you employ to maintain it, such as routine tuning, logging analysis, and user query optimization. Stress the importance of proactive monitoring and intervention.

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Can you provide an example of a situation where you improved a VCA workload's efficiency?

Give an example of how you identified an inefficiency in a VCA workload and the steps you took to improve it. Whether it was through query optimization, better resource allocation, or enhancing configurations, emphasize your contributions and the positive outcomes.

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What strategies do you use for knowledge sharing and cross-training with your peers?

Talk about the importance of collaboration and knowledge transfer in your team. Highlight your experiences with creating documentation, conducting training sessions, or utilizing platforms like Wikis to foster a culture of learning and sharing.

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How do you keep yourself updated with the rapidly changing landscape of data science jobs?

Share your strategies for continuous learning, whether through courses, attending webinars, industry conferences, or networking in professional groups. Mention any specific resources or communities you follow to stay informed about trends and innovations in data science.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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