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Sr. Consultant - job 5 of 16

Reporting to the Head of New Revenue, Services Commercialization Team (SCT), the Senior Consultant will play an important role in driving the strategy and GTM of initiatives across Client Services – with a goal of making global Client Services a billion dollar organization. This person will be a key member of the team that creates new areas of Client Services value that can be provided to Clients and monetized.  The ideal candidate will have a strong experience at the intersection of Sales, Product Management and Project Management. The role will work closely with Client Services teams and leadership, as well as partners in Sales, Product and Finance across the globe. This role requires continual conceptualization and operationalization of innovative ideas for CS service offerings that add value to our clients. The successful candidate will apply a diverse skillset and deliver on the following responsibilities: 

  • Become an expert on the various global markets, the clients therein and their needs 

  • Provide fact-based understanding of global and regional competitive landscape and market opportunities 

  • Perform quantitative and qualitative analyses/modeling to develop practical and actionable solutions for addressing existing and emerging customer needs 

  • Identify issues, gaps, trends and growth opportunities for Visa aimed at delivering surplus value to clients and sustained profitability to Visa 

  • Maintain a pipeline of short and long-term revenue opportunities and services 

  • Determine feasibility, usability, viability and scalability of the ideas through prototypes, pilots and product trials 

  • Partner cross-functionally and across regions to build, launch and scale services e.g. in Managed Services, VCA collaboration and THRIVE (or other areas as required) 

  • Create go-to-market strategies to commercialize the ideas inclusive of defining value proposition, socialization & communication strategy, offering positioning, marketing plan, distribution plan, customer journey, personas, use cases, competitive analyses, etc. 

  • Build regional playbooks to support execution of all strategies co-created with regional and functional counterparts. This includes creating business proposals with financial models and working alongside CS functional area owners and pricing teams to create the roadmap for change. 

  • Develop an effective tracking mechanism that monitors operational performance, KPIs/OKRs, product regional penetration, monetization targets and progress towards all strategic objectives 

  • Collaborate with product, sales and other matrixed functions to facilitate the sharing of important and relevant business and client information that results in aligned decision making and superior execution to achieve business objective 

 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Consultant, Visa

Are you ready to take your career to the next level? Join our dynamic team as a Senior Consultant at a leading company in Miami! Reporting directly to the Head of New Revenue in the Services Commercialization Team, you’ll have a front-row seat in shaping the strategy and go-to-market (GTM) initiatives that will help us transform Global Client Services into a billion-dollar powerhouse. In this role, you'll blend your expertise in Sales, Product Management, and Project Management to drive innovative solutions for our clients. Your day-to-day will involve collaborating closely with our Client Services teams, leadership, and partners across various regions. You will thrive in identifying market gaps and emerging opportunities, performing in-depth analyses, and creating actionable strategies that enhance our service offerings. From building go-to-market strategies to developing actionable playbooks, you’ll play a critical role in delivering value that not only meets but exceeds client expectations. You'll work hybrid, with your in-office days confirmed by your hiring manager. If you’re passionate about shaping the future of client services and possess a diverse skill set to make it happen, this is the opportunity you’ve been waiting for!

Frequently Asked Questions (FAQs) for Sr. Consultant Role at Visa
What responsibilities can I expect as a Senior Consultant at this Miami-based company?

As a Senior Consultant at our Miami company, you'll be responsible for driving the strategy and go-to-market initiatives for our Client Services team. This includes becoming an expert on global markets, performing in-depth analyses to identify growth opportunities, creating actionable business proposals, and collaborating with cross-functional teams to launch and scale services. Your role is pivotal in both executing and operationalizing innovative ideas that add value to our clients.

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What qualifications are required for the Senior Consultant position in Miami?

To thrive as a Senior Consultant in Miami, you should have a robust background that bridges Sales, Product Management, and Project Management. Ideal candidates will possess strong analytical skills for market evaluation, experience in creating go-to-market strategies, and a proven ability to work collaboratively across diverse teams. Additionally, a deep understanding of global client needs and competitive landscapes will be crucial for success in this role.

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How does the Senior Consultant contribute to the revenue goals of the company in Miami?

The Senior Consultant plays a key role in driving revenue goals by identifying new areas of value for clients and developing strategies to monetize these offerings. You’ll maintain a pipeline of revenue opportunities, create business proposals with financial models, and work with various teams to implement strategies that meet our financial targets. Your insights and analyses help ensure sustainable profitability for the company.

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What is the work environment like for a Senior Consultant in this Miami company?

At our company in Miami, the work environment is collaborative and dynamic. As a Senior Consultant, you’ll engage with diverse teams across Sales, Product, and Finance, facilitating the sharing of information that leads to informed decision-making. The role is hybrid, allowing for flexibility while ensuring you have ample opportunities for face-to-face collaboration with your peers and leadership.

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What can I expect in terms of career development as a Senior Consultant in Miami?

As a Senior Consultant, you'll have significant opportunities for career development. You'll work on high-impact projects that directly influence the company's strategic direction while receiving mentorship from experienced leaders. The company is committed to your growth, offering resources for continuous learning and development, equipping you with the skills needed to advance in your career trajectory.

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Common Interview Questions for Sr. Consultant
How do you prioritize between competing projects as a Senior Consultant?

When prioritizing competing projects, I start by assessing their impact on business objectives, timelines, and resource availability. I also consider input from stakeholders and cross-functional teams to ensure alignment with overall strategic goals. Effective communication and adaptability are key in managing priorities.

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Can you describe a time you developed a go-to-market strategy?

Certainly! In a previous role, I led the development of a go-to-market strategy for a new service line. I conducted market research to understand client needs, developed a value proposition, and collaborated with marketing for messaging. The strategy resulted in a successful launch and exceeded revenue projections.

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What quantitative and qualitative analyses do you conduct in your role?

I typically perform market analyses involving customer segmentation, competitive benchmarking, and financial modeling. Qualitatively, I focus on client feedback and market trends to identify gaps and opportunities. This dual approach helps facilitate informed decision-making for our services.

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How do you foster cross-functional collaboration?

I emphasize open communication and regular check-ins to align expectations and share insights across teams. I also utilize collaboration tools and facilitate workshops to ensure everyone is on the same page about project goals and deliverables.

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What challenges have you faced in project management, and how did you overcome them?

One significant challenge was managing stakeholder expectations during a project timeline shift. I proactively communicated the reasons behind the delays, realigned project goals, and involved stakeholders in developing new timelines. This transparency helped maintain trust and support.

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How do you assess market opportunities for Client Services?

I assess market opportunities through a combination of market research, competitive analysis, and client feedback analysis. I evaluate industry trends, client pain points, and engagement levels with existing services, which helps identify areas for growth and innovation.

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What metrics do you consider important for monitoring operational performance?

Key metrics include KPIs related to financial performance, client satisfaction scores, service adoption rates, and revenue growth. Monitoring these metrics provides insights into operational efficiency and areas needing improvement.

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How do you ensure the scalability of service ideas?

To ensure scalability, I advocate for a phased approach that includes pilot testing, gathering feedback, and iterative improvements. This allows us to assess feasibility and make necessary adjustments before a full-scale launch.

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What role does innovation play in your work as a Senior Consultant?

Innovation is at the heart of my role. It involves continuous conceptualization of new ideas based on market drivers and client needs. I encourage brainstorming sessions and collaborative problem-solving to generate fresh concepts that can enhance our services and drive value.

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Describe how you keep up-to-date with industry trends in Client Services.

I regularly engage with industry publications, attend relevant webinars and conferences, and network with industry experts. This ongoing education helps me stay informed about emerging trends and best practices that I can leverage in my role.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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