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Digital Marketing Solutions Manager

Description

The Digital Marketing Solutions Manager is a champion for forward thinking and bringing change to the organization. This position supports the growing digital acquisition team utilizing Sitecore and Salesforce Marketing Cloud which includes, creating web/landing pages, emails, and other digital properties to help support the acquisition team. The Digital Marketing Solutions team is responsible for driving transformational change for the bank and for our customers via online and email. Through the process of tapping into industry and consumer trends, understanding internal goals, ideation and research, we bring to life large, strategic innovations that enhance our customers' lives.

Summary:
The Digital Marketing Solutions Manager is a champion for forward thinking and bringing change to the organization. This position supports the growing digital acquisition team utilizing Sitecore and Salesforce Marketing Cloud which includes, creating web/landing pages, emails, and other digital properties to help support the acquisition team. The Digital Marketing Solutions team is responsible for driving transformational change for the bank and for our customers via online and email. Through the process of tapping into industry and consumer trends, understanding internal goals, ideation and research, we bring to life large, strategic innovations that enhance our customers' lives.

Duties and Responsibilities:

  • Support the ongoing strategic management of the Bank’s ecommerce platforms, including Sitecore and Salesforce Marketing Cloud (SFMC). This includes user experience best practices, standards, and opportunities for process efficiencies.

  • Support Digital Marketing acquisition initiatives that are responsible for increased profitability of the programs designed to deliver on key business outcomes. This includes creating web pages, emails, and the lifecycle associated with the online experience.

  • Collaborate with other colleagues to drive marketing campaigns across programs including SEO, SEM, Social, Email, Display, Affiliates, Direct and Shared Mail. 

  • Develop, create, and publish web pages using Sitecore with a focus on execution and efficiency opportunities within the application.

  • Develop new experiences/layouts (HTML/CSS) to test and drive optimizations on Huntington.com using Adobe Target.

  • Develop, schedule, and send emails using SFMC.

  • Act as the tag consultant with external agencies and internal departments, including periodic audits to validate things are working as expected.

  • Act as the internal evangelist for Digital Marketing Solutions and alignment in Marketing.

  • Ensure that all website and email materials comply with brand and style guidelines while adhering to bank and regulatory standards.

  • Ability to maintain and track progress of multiple projects.

  • Ability to successfully collaborate with others in a fast-paced agile environment.

  • Perform other duties as assigned.

Basic Qualifications:

  • Bachelor's Degree

  • A minimum of 5 years in a ecommerce strategy/web producer role

  • A minimum of 8 years in a digital banking role

Preferred Qualifications:

  • Experience working cross-functionally with marketing, product management / segment management, Web producers, user experience designers and developers

  • Extensive knowledge and experience in designing, running and maintaining successful enterprise eCommerce/Content Management Systems activities in a data driven environment

  • Strong understanding of digital banking tools/programs related to content management systems, web analytics, web optimizations, search engine optimization (SEO), search engine marketing (SEM), tagging, and A/B testing

  • Strong understanding of HTML and CSS

  • Strong understanding of content management systems (Sitecore)

  • Strong understanding of email systems (Salesforce Marketing Cloud)

  • Strong understanding of web analytics (Adobe Analytics)

  • Strong understanding of A/B testing (Adobe Target)

  • Strong understanding of website accessibility

  • Strong understanding of website tagging

  • Basic understanding of user experience best practices, including accessibility

  • Basic understanding and experience in an agile environment

#LI-NG1

#LI-Hybrid


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About Digital Marketing Solutions Manager, Huntington

Join our dynamic team at Huntington as a Digital Marketing Solutions Manager in Beachwood, OH! In this exciting role, you will be at the forefront of driving transformational change for both the bank and our customers. This position is all about innovation – you'll use your expertise with tools like Sitecore and Salesforce Marketing Cloud to create engaging web and landing pages, compelling emails, and other digital properties that support our growing digital acquisition efforts. By tapping into the latest industry and consumer trends, you'll help us enhance customer experiences and make a real impact on their lives. Your day-to-day will involve managing our eCommerce platforms, working collaboratively with others on diverse campaigns across SEO, SEM, social media, and more. You'll leverage your background in web production and analytics to launch and optimize initiatives that drive profitability and engagement. And of course, you'll ensure all digital materials align with our brand guidelines and compliance standards. If you're a proactive digital marketer with a passion for creating strategic eCommerce solutions, we would love to hear from you!

Frequently Asked Questions (FAQs) for Digital Marketing Solutions Manager Role at Huntington
What are the key responsibilities of the Digital Marketing Solutions Manager at Huntington?

The Digital Marketing Solutions Manager at Huntington plays a pivotal role in enhancing digital acquisition strategies. Their key responsibilities include supporting the eCommerce platforms like Sitecore and Salesforce Marketing Cloud, creating engaging web pages and emails, and collaborating with various teams to drive comprehensive marketing campaigns. Additionally, they conduct periodic audits and ensure all digital content complies with brand guidelines and regulatory standards.

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What qualifications are needed to become a Digital Marketing Solutions Manager at Huntington?

To qualify for the Digital Marketing Solutions Manager position at Huntington, candidates should possess a Bachelor’s Degree and have at least 5 years of experience in eCommerce strategy or web production, as well as over 8 years in a digital banking environment. Familiarity with tools like Sitecore, Salesforce Marketing Cloud, HTML, CSS, and web analytics is highly preferred.

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How does the Digital Marketing Solutions Manager contribute to customer experience at Huntington?

The Digital Marketing Solutions Manager significantly enhances customer experience by leveraging digital platforms to create personalized online interactions. By optimizing web pages and emails through tools such as Adobe Target and employing a data-driven approach to A/B testing, they ensure that every digital touchpoint is engaging, efficient, and aligned with customer needs.

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What makes Huntington an attractive workplace for a Digital Marketing Solutions Manager?

Huntington offers a collaborative and innovative work environment that emphasizes both office presence and flexible work arrangements, allowing for a blended work style. As a Digital Marketing Solutions Manager, you’ll have the opportunity to work on transformative digital projects, access to a dynamic team, and the chance to contribute to meaningful changes in customer experiences.

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What is the role of collaboration in the Digital Marketing Solutions Manager position at Huntington?

Collaboration is critical for the Digital Marketing Solutions Manager at Huntington. This role demands working closely with cross-functional teams, including marketing strategists, user experience designers, and developers to execute multi-channel campaigns effectively. Building strong professional relationships enhances the ability to drive projects to success and achieve key business outcomes.

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Common Interview Questions for Digital Marketing Solutions Manager
Can you describe your experience with Sitecore and how it will benefit Huntington?

When answering this question, focus on specific examples of how you've successfully implemented Sitecore for previous digital marketing initiatives. Detail the functions you've used, such as content creation or page optimization, and explain how these experiences will allow you to make a meaningful impact on Huntington's digital marketing strategies.

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How do you stay updated with digital marketing trends and technologies?

Demonstrate your commitment to continuous learning by discussing the resources you use, such as industry blogs, webinars, or professional networks. Mention any certifications or training you have pursued recently, showing that you’re proactive in adapting to the evolving digital marketing landscape.

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What steps do you take to ensure compliance and adherence to brand guidelines?

Outline your understanding of the importance of brand consistency by discussing your processes for reviewing digital assets prior to deployment. Explain how you collaborate with teams to understand compliance requirements and how you incorporate that knowledge into your projects.

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Can you give an example of a successful digital marketing campaign you have managed?

Share a specific case study where you played a key role in a digital marketing campaign. Describe your role, the strategies you employed, the metrics you used to measure success, and the outcomes achieved, demonstrating your strategic impact in a similar position.

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How do you approach project management in a fast-paced digital environment?

Discuss frameworks like Agile methodologies you may have used, and how you prioritize tasks effectively. Mention specific tools you utilize to keep projects on track and how you maintain communication with team members to ensure alignment on goals and deadlines.

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What is your experience with A/B testing and how did it improve campaign performance?

Explain your practical experiences in designing and conducting A/B tests, including the types of variables you tested, the tools you employed, and how you analyzed the results. Highlight an instance where testing led to significant campaign improvements, and the insights gained from that experience.

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Describe a time when you had to handle conflicting priorities in a project.

Share a real-world example in which you effectively managed competing priorities. Discuss your methods for assessing the situation, the steps you took to communicate with stakeholders, and how you arrived at a resolution that aligned with strategic goals.

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How do you collaborate with teams to ensure the success of digital marketing initiatives?

Illustrate your collaborative approach by mentioning specific cross-departmental projects you've worked on. Describe your communication strategies, your ability to compromise, and how you bring stakeholders together to achieve common objectives.

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What strategies do you use to enhance user experience on digital platforms?

Discuss your comprehensive understanding of user experience best practices, focusing on specific strategies like usability testing, customer journey mapping, and accessibility considerations. Use examples to show how these strategies have positively impacted previous projects.

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Why do you want to work for Huntington as a Digital Marketing Solutions Manager?

Express your enthusiasm for Huntington's mission and values, and how they align with your own professional goals. Discuss the company culture, innovation in digital marketing, and the specific opportunities that attract you to this role and organization.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 9, 2025

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