Sr. Site Reliability Engineer - job 42 of 50

As a Sr. Site Reliability Engineer at Visa Technology & Operations LLC, your main responsibilities will include providing 24/7 support for critical application pipelines within our Big Data Technology Stack, developing audits and alerts to identify issues in real time, and enhancing existing applications based on user requirements. You'll also analyze code, investigate data-related issues, and work closely with stakeholders to ensure system scalability and stability.

A successful Sr. Site Reliability Engineer at Visa Technology & Operations LLC should have strong experience in big data technologies, excellent troubleshooting skills, and proficiency in automation and performance tuning. Candidates should also possess knowledge of data visualization tools, such as Superset, and have the ability to collaborate effectively with stakeholders to drive improvements.

At Visa Technology & Operations LLC, a Sr. Site Reliability Engineer will work on critical projects aimed at enhancing application performance. This may include developing monitoring processes for data flows, creating detailed data visualizations with Superset, and implementing automation strategies to improve operational efficiencies.

The work environment for a Sr. Site Reliability Engineer at Visa Technology & Operations LLC is collaborative and dynamic, focusing on innovation and teamwork. Located in Austin, TX, the role supports a hybrid work model that allows for partial telecommuting, offering a balance of on-site collaboration and flexibility.

At Visa Technology & Operations LLC, Sr. Site Reliability Engineers have access to various professional development opportunities, including training programs, workshops, and access to industry conferences. The company encourages continuous learning so that employees can grow their skills and advance their careers.

In your answer, focus on the specific technologies you've worked with, such as Hadoop, Spark, or Kafka. Highlight how your experience aligns with the requirements at Visa Technology & Operations LLC and discuss any notable projects where you've applied these technologies.

Discuss your approach to incident management, emphasizing your ability to remain calm under pressure. Share an example of a critical incident you handled, touching upon the steps you took to resolve it effectively while ensuring clear communication with stakeholders.

Outline specific tools and methodologies you employ for monitoring performance, such as Prometheus, Grafana, or custom scripts. Explain how you analyze the data collected to identify risks and opportunities for improvement, which is crucial for a role at Visa Technology & Operations LLC.

Provide a detailed example of a situation where you identified a repetitive task that required automation. Explain your thought process, the tools you used for automation, and the impact it had on team productivity or system performance.

Speak about your design principles, including how you incorporate scalability from the start. Discuss any frameworks or best practices you follow to ensure that the solutions you implement can handle increased loads without sacrificing performance.

Emphasize your communication skills and your philosophy of fostering strong relationships. Share an instance where collaboration led to successful project outcomes and how you accommodate different stakeholder perspectives in your solutions.

Discuss specific resources you utilize, such as online courses, webinars, blogs, or industry conferences. This shows your commitment to continuous learning, an important aspect for a Sr. Site Reliability Engineer at Visa Technology & Operations LLC.

Detail a systematic approach to troubleshooting, outlining steps such as identifying bottlenecks, analyzing logs, and utilizing performance monitoring tools. Provide an example of a performance issue you successfully triaged.

Outline your methodology when creating data visualizations, including how you gather user requirements and ensure the final visualizations meet their needs. Provide examples of visualizations you've created with Superset that contributed meaningfully to decision-making.

Discuss the importance of user feedback, performance metrics, and coding standards when enhancing existing applications. Provide an example of a successful enhancement project and its measurable outcomes.