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Sr SW Test Engineer - job 2 of 18

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

 

This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations.  The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.

The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company.  This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

 

Position Summary

The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.

 

The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.

The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development. 

 

Essential Functions

  • Responsible for testing, validating, certifying, documentation, and support of systems application and solutions.
  • Supports client testing tasks across key systems (VIP and/or BASE II/VSS and/or DPS), ensuring error-free implementations.
  • Supports Chip testing on cards and terminals.
  • Supports business suite of applications and tools – Test Transaction Processing Environments and simulators.
  • Prioritize testing tasks and other workload in order to meet agreed timeframes.
  • Reviews all plans to ensure testing is being executed in an efficient manner.
  • Respond to technical queries received from clients and internal departments.
  • Follow documented procedures and processes, resolving discrepancies found and suggesting improvements.
  • Proactively identifies and addresses issues with support from management and proposes design/technical solutions.
  • Develops test plans, designs and test cases as appropriate. Identify test dependencies, environment and data requirements.
  • Interact effectively will all levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders, including merchants and vendors.
  • Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues based across various Visa regions, providing cover during periods of absence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr SW Test Engineer, Visa

Are you an experienced Senior Software Test Engineer looking to join a leading team at Visa in Miami? As part of the Global Client Testing (GCT) group, you'll be at the forefront of ensuring compliance for clients’ transaction processing software/hardware with Visa’s technical requirements. In this role, you’ll dive into developing and executing tests, validations, and certifications for transaction processing systems. If you have an analytical mindset and a solid grasp of test methodologies, you’ll thrive in this dynamic environment. In addition to performing functional and regression testing, you’ll engage closely with Product Management and Development teams. Your responsibilities will range from executing client testing tasks on key systems to supporting chip testing on cards and terminals. You'll prioritize your testing workload to meet critical deadlines while efficiently executing plans and responding to technical queries. Collaboration is key, as you’ll communicate with colleagues across various Visa regions. This hybrid position allows for flexibility while contributing to a team that genuinely cares about its customers and leverages innovative technology. If you're ready to contribute to a team known for delivering quality solutions at Visa, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Sr SW Test Engineer Role at Visa
What are the primary responsibilities of a Senior Software Test Engineer at Visa?

The Senior Software Test Engineer at Visa is responsible for testing, validating, and certifying software applications within the Global Client Testing (GCT) group. Key duties include developing test plans, executing functional and regression tests, and ensuring compliance with Visa’s technical requirements for transaction processing. They will also handle client testing tasks, address technical queries, and collaborate with various teams to meet implementation deadlines.

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What qualifications are needed for a Senior Software Test Engineer at Visa in Miami?

To qualify for the Senior Software Test Engineer position at Visa, candidates typically need a degree in Computer Science or a related field, coupled with substantial experience in software testing and validation. Strong analytical skills, familiarity with testing methodologies, and the ability to effectively communicate with stakeholders are essential for success in this role.

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How does the Senior Software Test Engineer at Visa ensure error-free implementations?

The Senior Software Test Engineer at Visa ensures error-free implementations by rigorously developing and executing test plans that cover all aspects of transaction processing systems. Their responsibilities include identifying test dependencies and environments, documenting results, and actively addressing discrepancies while suggesting improvements, thus ensuring a high-quality client experience.

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What technologies and systems will a Senior Software Test Engineer at Visa work with?

A Senior Software Test Engineer at Visa will work with several advanced systems and technologies, including Visa's transaction processing environments like VIP and BASE II/VSS, as well as Test Transaction Processing Environments. They will also support chip testing on cards and terminals, which requires a solid understanding of these systems to successfully validate compliance.

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What is the work culture like for a Senior Software Test Engineer at Visa?

The work culture for a Senior Software Test Engineer at Visa is collaborative and supportive, emphasizing teamwork and innovation. Employees are encouraged to proactively identify solutions and improve processes. The hybrid work model allows flexibility while fostering connections with colleagues and stakeholders worldwide, making for a dynamic and engaging work environment.

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Common Interview Questions for Sr SW Test Engineer
Can you explain your experience with functional testing methodologies?

When preparing for this question, highlight your specific experiences with functional testing methodologies. Discuss how you apply different strategies to ensure comprehensive testing, detailing any specific tools or frameworks you've used, and provide examples showing how your testing has impacted project outcomes.

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How would you prioritize testing tasks in a tight deadline environment?

In your response, outline your approach to prioritization based on project requirements, their impact, and stakeholder needs. Mention any tools or techniques you use to manage your time and workload effectively, and provide a scenario where you successfully met tight deadlines.

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Describe a challenging testing issue you encountered and how you resolved it.

To answer this question effectively, recount a specific challenge in testing that required thorough investigation. Discuss your analytical approach, the steps you took to resolve the issue, and the positive outcome that resulted from your efforts.

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What steps do you take to ensure effective communication with development teams?

Emphasize your communication strategies, such as regular check-ins, clear documentation, and using collaborative tools. Highlight the importance of fostering relationships with development teams to ensure that any issues are swiftly addressed and that feedback is efficiently incorporated.

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What tools are you familiar with for automated testing?

Discuss the specific automated testing tools you have experience with, such as Selenium, LoadRunner, or any other relevant software. Mention how you’ve implemented automation in past projects to enhance efficiency and the outcomes that were achieved as a result of that automation.

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How do you approach regression testing?

In your response, explain your methodology for regression testing, detailing how you identify which tests to rerun, maintain testing documentation, and utilize automation to cover extensive scenarios. Share examples of how your regression testing has helped in delivering better software quality.

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How do you handle discrepancies found during testing?

Articulate your process for identifying, documenting, and liaising with relevant teams to address discrepancies. Provide a specific example where your intervention led to a successful resolution and improved product quality.

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What metrics do you use to evaluate the effectiveness of your testing efforts?

Talk about the key metrics you monitor, such as defect density, test coverage, and test execution rate. Provide insights into how these metrics help in assessing quality and improving future testing strategies.

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Can you provide an example of how you contributed to process improvements in your previous role?

Be prepared to discuss a specific instance where your input led to a process improvement. Detail the changes you advocated for, how they were implemented, and the measurable results that followed. This demonstrates not only your analytical skills but also your ability to influence change.

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What strategies do you use to keep up with the latest advancements in software testing?

In your answer, mention the various resources you utilize, such as online courses, webinars, and industry conferences. Highlight your commitment to continuous learning and how you've applied new knowledge in your testing practices to enhance outcomes.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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