Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.
This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations. The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.
The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company. This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.
Position Summary
The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.
The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.
The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development.
Essential Functions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Are you an experienced Senior Software Test Engineer looking to join a leading team at Visa in Miami? As part of the Global Client Testing (GCT) group, you'll be at the forefront of ensuring compliance for clients’ transaction processing software/hardware with Visa’s technical requirements. In this role, you’ll dive into developing and executing tests, validations, and certifications for transaction processing systems. If you have an analytical mindset and a solid grasp of test methodologies, you’ll thrive in this dynamic environment. In addition to performing functional and regression testing, you’ll engage closely with Product Management and Development teams. Your responsibilities will range from executing client testing tasks on key systems to supporting chip testing on cards and terminals. You'll prioritize your testing workload to meet critical deadlines while efficiently executing plans and responding to technical queries. Collaboration is key, as you’ll communicate with colleagues across various Visa regions. This hybrid position allows for flexibility while contributing to a team that genuinely cares about its customers and leverages innovative technology. If you're ready to contribute to a team known for delivering quality solutions at Visa, we’d love to hear from you!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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