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Sr SW Test Engineer - job 15 of 18

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

 

This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations.  The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.

The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company.  This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

 

Position Summary

The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.

 

The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.

The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development. 

 

Essential Functions

  • Responsible for testing, validating, certifying, documentation, and support of systems application and solutions.
  • Supports client testing tasks across key systems (VIP and/or BASE II/VSS and/or DPS), ensuring error-free implementations.
  • Supports Chip testing on cards and terminals.
  • Supports business suite of applications and tools – Test Transaction Processing Environments and simulators.
  • Prioritize testing tasks and other workload in order to meet agreed timeframes.
  • Reviews all plans to ensure testing is being executed in an efficient manner.
  • Respond to technical queries received from clients and internal departments.
  • Follow documented procedures and processes, resolving discrepancies found and suggesting improvements.
  • Proactively identifies and addresses issues with support from management and proposes design/technical solutions.
  • Develops test plans, designs and test cases as appropriate. Identify test dependencies, environment and data requirements.
  • Interact effectively will all levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders, including merchants and vendors.
  • Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues based across various Visa regions, providing cover during periods of absence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr SW Test Engineer, Visa

Are you ready to make your mark as a Senior Software Test Engineer with Visa in sunny Miami? In this pivotal individual contributor role, you'll be at the forefront of ensuring that our clients' transaction processing systems meet Visa's rigorous technical standards. You’ll have the opportunity to dive deep into the world of testing, validation, and certification of transaction processes, working closely with various teams and stakeholders. Your strong analytical capabilities and understanding of test methodologies will be invaluable as you collaborate with colleagues in Global Client Services. Here, we value innovation and quality service, and as part of the Global Client Testing (GCT) team, you will contribute to the delivery of top-notch solutions that enhance transaction integrity across VisaNet and DPS. You'll develop and execute functional and regression tests, utilizing your troubleshooting skills to address complex issues while supporting our clients' needs. Your role encompasses a blend of technical responsibilities—developing test plans, ensuring error-free implementation, and responding to client queries—all while maintaining a proactive approach to problem-solving. With us, you’re not just part of a team; you’re a crucial part of our commitment to superior customer support and cutting-edge technology. If you are looking for a dynamic workplace that encourages collaboration and innovation, then look no further. Join us at Visa, where your expertise will contribute to shaping the future of payments on a global scale!

Frequently Asked Questions (FAQs) for Sr SW Test Engineer Role at Visa
What are the day-to-day responsibilities of a Sr SW Test Engineer at Visa?

As a Senior Software Test Engineer at Visa, your everyday responsibilities include developing and executing test plans for transaction processing software, conducting functional and regression testing, analyzing systems for improvements, and ensuring that testing is executed efficiently. You'll be collaborating with multiple teams including product management, client implementations, and development to ensure compliance with Visa's technical requirements.

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What qualifications are needed for the Sr SW Test Engineer position at Visa?

To qualify for the Senior Software Test Engineer role at Visa, candidates should have a solid understanding of software testing methodologies, strong analytical abilities, and experience working independently. Ideally, you'll possess a background in computer science or a related field, along with significant experience in software testing and validation processes. Proficiency in the tools and systems used in transaction processing is also essential.

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How does the Sr SW Test Engineer role contribute to Visa's overall success?

The Senior Software Test Engineer plays a critical role in Visa's success by ensuring the integrity and reliability of transaction processing software that impacts millions of users globally. By executing rigorous tests and validations, you help maintain Visa's reputation for excellence while directly influencing the company's revenue-generating operations.

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What types of testing does a Sr SW Test Engineer perform at Visa?

In the role of Senior Software Test Engineer at Visa, you'll engage in functional testing, regression testing, and chip testing for cards and terminals. You will also support the testing tasks associated with various business applications and tools to ensure seamless client implementation.

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What is the team culture like for a Sr SW Test Engineer at Visa?

The team culture for a Senior Software Test Engineer at Visa emphasizes collaboration, innovation, and mutual support. As a member of the Global Client Testing team, you'll work alongside talented professionals who are dedicated to enhancing the quality of services, exchanging knowledge, and cooperating across various Visa regions. This culture is vital in achieving success in a rapidly evolving industry.

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Common Interview Questions for Sr SW Test Engineer
Can you explain your experience with software testing methodologies?

When answering this question, share specific methodologies you have used, such as Agile, Waterfall, or DevOps. Discuss how these methodologies have shaped your approach to testing and how you adapt your testing strategies based on project needs. Highlight any tools you've utilized for automation in test cases.

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How do you prioritize your testing tasks?

In responding, describe your ability to assess the criticality of different tasks based on project timelines and possible impacts on clients or systems. Emphasize using a structured approach, such as risk assessment, to prioritize tasks effectively and ensure that major issues are addressed promptly.

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What tools are you familiar with in software testing?

When discussing tools, mention specific software you have experience with, such as Selenium, JIRA, or LoadRunner. Explain how you have effectively utilized these tools in previous projects, focusing on their features that align with requirements at Visa for automating and managing tests.

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Describe a challenging testing scenario you faced and how you resolved it.

Use the STAR technique (Situation, Task, Action, Result) to frame your answer. Elaborate on a complex issue you encountered, describing how your analytical skills and collaboration with peers enabled you to resolve the problem successfully, leading to improved testing processes.

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How do you ensure quality in your testing processes?

Talk about your commitment to quality assurance, detailing specific practices such as peer reviews, thorough documentation, and continuous feedback loops. Highlight how you measure quality in terms of defect rates and customer satisfaction, and mention any experiences where your efforts led to significant improvements.

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Can you discuss your experience with regression testing?

Share examples of how you’ve conducted regression tests in previous roles, particularly after updates or changes were made to a system. Highlight your strategies for ensuring that existing functionalities remain unaffected and the importance of documenting test outcomes for future reference.

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How do you handle conflicting priorities between multiple stakeholders?

Discuss your communication skills and ability to negotiate priorities. Provide an example where you had to balance the needs of different stakeholders—how you facilitated discussions to understand concerns and ultimately reached a decision that aligned with overall goals.

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What role does automation play in your testing processes?

Articulate your belief in the benefits of automation, discussing how it increases efficiency and accuracy. Provide examples of processes you've automated and measure the success of these initiatives in reducing turnaround times for testing phases.

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Explain how you document your testing processes.

Detail your approach to documentation by emphasizing the importance of clear, concise records. Mention the types of documents you create, including test plans, cases, and reports, and how you ensure they remain accessible and useful to your team.

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How do you stay current with industry trends in software testing?

Discuss your methods for continuous learning, such as participating in relevant training, attending conferences, or engaging with online communities. This shows your commitment to professional growth and staying informed about the latest tools and methodologies in software testing.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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DATE POSTED
April 12, 2025

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