Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.
This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations. The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.
The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company. This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.
Position Summary
The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.
The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.
The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development.
Essential Functions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Are you ready to make your mark as a Senior Software Test Engineer with Visa in sunny Miami? In this pivotal individual contributor role, you'll be at the forefront of ensuring that our clients' transaction processing systems meet Visa's rigorous technical standards. You’ll have the opportunity to dive deep into the world of testing, validation, and certification of transaction processes, working closely with various teams and stakeholders. Your strong analytical capabilities and understanding of test methodologies will be invaluable as you collaborate with colleagues in Global Client Services. Here, we value innovation and quality service, and as part of the Global Client Testing (GCT) team, you will contribute to the delivery of top-notch solutions that enhance transaction integrity across VisaNet and DPS. You'll develop and execute functional and regression tests, utilizing your troubleshooting skills to address complex issues while supporting our clients' needs. Your role encompasses a blend of technical responsibilities—developing test plans, ensuring error-free implementation, and responding to client queries—all while maintaining a proactive approach to problem-solving. With us, you’re not just part of a team; you’re a crucial part of our commitment to superior customer support and cutting-edge technology. If you are looking for a dynamic workplace that encourages collaboration and innovation, then look no further. Join us at Visa, where your expertise will contribute to shaping the future of payments on a global scale!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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