Sr. Systems Engineer - job 31 of 33

As a Sr. Systems Engineer at Visa Technology & Operations LLC, your main responsibilities involve providing Infrastructure Operations and Production Support specifically related to container technologies and orchestration platforms. Key tasks include deploying and managing Docker and Kubernetes applications, securing the Kubernetes clusters, and collaborating with various teams to ensure efficient infrastructure support across Visa's business lines.

To qualify for the Sr. Systems Engineer position at Visa Technology & Operations LLC, candidates should have extensive experience with container technologies, specifically Docker and Kubernetes. An in-depth understanding of infrastructure security, ITIL best practices, and production support is essential. A degree in Computer Science or a related field, along with relevant certifications, may also be required to showcase your expertise.

The role of a Sr. Systems Engineer at Visa Technology & Operations LLC is critical in supporting operational goals by ensuring reliable and secure infrastructure services through effective management of containerized applications. By collaborating with engineering and delivery teams, you'll contribute to maintaining uptime and performance standards, helping to achieve seamless operational efficiency across all Visa business lines.

Yes, the Sr. Systems Engineer position at Visa Technology & Operations LLC allows for partial telecommuting, offering flexibility to manage both professional and personal commitments effectively. This arrangement aids in maintaining a work-life balance while still being a vital part of the team.

As a Sr. Systems Engineer at Visa Technology & Operations LLC, you will be scheduled on-call to support the infrastructure and systems. This means being available to troubleshoot and resolve issues outside of regular working hours, ensuring that systems remain operational and any incidents are addressed promptly.

When asked about your experience with Docker and Kubernetes, highlight specific projects where you deployed containerized applications. Discuss your hands-on skills in managing these technologies, any challenges you overcame, and how you ensured the security and scaling of those applications.

In your response to monitoring and securing Kubernetes clusters, mention tools you use for monitoring, such as Prometheus or Grafana. Discuss practices for security, like role-based access control (RBAC) and using network policies, to demonstrate your comprehensive understanding of best practices.

Highlight a specific instance where you provided guidance – whether it was mentoring a junior engineer or leading a project. Describe the situation, your approach, and the positive outcome that resulted from your support, showcasing your leadership abilities.

Explain your methodical approach to vulnerability assessment. Talk about tools you use for scanning and how you prioritize patch management based on risk levels. Provide examples of how you successfully remediated vulnerabilities in the past.

When discussing ITIL adherence, outline your understanding of its core processes. Give examples of how you've applied Incident, Change, Problem, and Release Management in past roles to enhance operational efficiency and improve service delivery.

When responding, recount a specific incident that posed challenges. Detail the incident, the steps you took to analyze and resolve the issue, and how you communicated with your team to manage expectations, showcasing your troubleshooting skills.

Discuss any experiences you've had in creating or adhering to standardized operating procedures (SOPs). Explain how SOPs have improved efficiency and service quality in your previous roles, emphasizing your understanding of their importance in operations.

Mention specific tools you're familiar with like Kubernetes, Helm, and other orchestration platforms. Discuss your experience in their deployment and management, demonstrating your technical knowledge and how you leverage these tools for operational success.

Illustrate your commitment to continuous learning. Mention resources like tech blogs, forums, webinars, and conferences you engage with. Share how you apply this knowledge to real-world scenarios in your work, showcasing your proactive approach.

Emphasize the importance of communication and teamwork in a collaborative environment. Share techniques you use to foster effective collaboration such as regular meetings, transparent updates, and utilizing collaboration tools, and discuss a successful example.