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Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$115000 / YEARLY (est.)

min

max

$100000K

$130000K

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What You Should Know About Staff Software Engineer, Visa

Visa is on the lookout for a talented and passionate Staff Software Engineer to join our innovative Post-Purchase Solutions platform within the Value Added Services PD Organization, right here in Austin. In this exciting role, you’ll be pivotal in developing cutting-edge solutions that empower merchants to proactively address and resolve disputes, ultimately enhancing transaction management efficiency. Your primary responsibilities will include crafting scalable and high-performance software that supports key product initiatives on the platform. You’ll dive into the world of dispute management, developing strategies to help merchants not only prevent disputes but also resolve them swiftly and effectively. Plus, you’ll utilize advanced AI and machine learning technologies to provide predictive insights and intelligent recommendations for smarter decision-making. Collaborating with cross-functional teams of product managers, data scientists, and other engineers will be part of your daily routine as you work towards building and enhancing our offerings. You’ll embrace Agile methodologies, participating in two-week sprints that encourage innovation and flexibility. And with the hybrid work model, you’ll find the perfect balance between remote flexibility and in-office collaboration as you engage with your team. At Visa, we're committed to continuous improvement, ensuring our code quality aligns with industry best practices while driving the success of our projects. So, if you’re ready to make an impact and take your career to new heights with a leading company, consider applying for the Staff Software Engineer position at Visa!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Visa

What are the main responsibilities of the Staff Software Engineer at Visa?

The Staff Software Engineer at Visa plays a crucial role in developing scalable solutions for the Post-Purchase Solutions platform, focusing on dispute management, AI/ML integration, and collaboration with various teams. This role involves building systems that help mitigate and resolve disputes, alongside enhancing existing products and services to support merchants effectively.