Staff Systems Engineer - Splunk Administrator - PRE - job 1 of 22

As a Staff Systems Engineer - Splunk Administrator at Visa, you will be responsible for engineering and operating the Observability platform solutions. This includes ensuring the availability, performance, security, and reliability of the Logging Platform. You'll work closely with Agile Scrum teams to tackle complex challenges, implement improvements, and drive automation initiatives.

Candidates applying for the Staff Systems Engineer - Splunk Administrator position at Visa should have a strong technical background in systems engineering and experience with Splunk administration. You should also demonstrate solid coding, testing, and debugging skills, as well as a history of working within Agile frameworks and leading projects that enhance product reliability and observability.

The Staff Systems Engineer - Splunk Administrator position at Visa offers a hybrid work model. This means you can alternate between working remotely and from the office, with a general expectation to be in the office 2-3 set days per week based on business needs. This flexibility is designed to promote a productive work environment while maintaining collaboration with your team.

The Staff Systems Engineer - Splunk Administrator plays a crucial role in Visa’s operations by ensuring that the Logging Platform runs smoothly and effectively. Your efforts in maintaining observability and reliability contribute directly to the overall success of Visa's products and services, helping to meet the growing needs of Visa's customers on a global scale.

As a Staff Systems Engineer - Splunk Administrator at Visa, you will utilize a range of tools and technologies, particularly focusing on Splunk for monitoring and observability tasks. Familiarity with automation tools, cloud services, scripting languages, and performance testing frameworks will also be beneficial for succeeding in this role.

When answering this question, focus on specific projects where you've implemented Splunk for observability. Discuss how you used it to monitor performance, troubleshoot issues, and support operational reliability, highlighting metrics that showcase your success.

Answer this question by outlining your approach to balancing reliability and performance. Discuss methodologies like Continuous Integration/Continuous Deployment (CI/CD) and how you use metrics to guide decisions, ensuring that systems are both reliable and efficient.

When tackling this question, provide examples of situations where you encountered technical challenges. Share your problem-solving process, emphasizing how you analyze issues, collaborate with your team, and implement effective solutions.

Highlight your experience in Agile settings, discussing techniques you've used to promote teamwork. Talk about daily stand-ups, retrospective meetings, and how you encourage open communication to foster collaboration and drive project success.

Share your preferred tools, focusing on Splunk for log analysis and performance monitoring. Discuss any additional tools you use and how they complement Splunk, explaining why these tools are effective in identifying and resolving performance issues.

Reflect on a specific project where you assumed a leadership role. Discuss how you guided your team, ensured project objectives were met, and the results delivered, showcasing your ability to lead in a technical environment.

Articulate your philosophy on automation in your work, mentioning specific automation tools or scripts you have developed. Emphasize the benefits of automation in enhancing efficiency, reducing errors, and freeing up time for pressing tasks.

Discuss various resources you utilize for professional development, such as technical blogs, webinars, and industry conferences. Highlight any certifications or courses you're pursuing that relate to systems engineering and observability.

Explain your understanding of security best practices in systems engineering. Discuss how you incorporate security measures in your work, mentioning regular audits, compliance standards, and proactive measures taken to mitigate potential threats.

Share your commitment to continuous improvement, outlining processes you use for evaluating performance and seeking feedback. Discuss initiatives you’ve implemented in past roles that contributed to enhanced operational efficiency or product reliability.