Systems Engineer, Linux(Junior level) - job 5 of 12

As a Systems Engineer, Linux at Visa, your primary responsibilities will include providing technical support and advice to Visa’s client institutions, creating and testing Linux scripts for implementations, and performing remote system installations. You will collaborate closely with global teams to ensure seamless operations and timely incident management, all while adhering to ITIL and security policies.

To qualify for the Systems Engineer, Linux role at Visa, candidates should ideally have a background in Linux systems engineering, strong problem-solving skills, and familiarity with ITIL processes. Prior experience in technical support or a related field is valuable, and being able to work in a global team environment is essential due to the diverse nature of Visa’s operations.

In your role as a Systems Engineer, Linux, collaboration will be key. You'll frequently interact with product teams and the Global Operations Automation team to develop and implement solutions. You'll also engage with vendors and global support teams to swiftly address client issues and ensure all deployments follow Visa's operational guidelines.

The hybrid work environment for a Systems Engineer, Linux at Visa allows for a mix of remote work and in-office days. The specific expectations regarding in-office days will be determined by your hiring manager, providing flexibility while still ensuring team collaboration and support.

Visa prioritizes security and compliance in the Systems Engineer, Linux role by mandating all server deployments to adhere to strict security guidelines. Continuous documentation and reporting of any non-compliance issues, along with adherence to ITIL operation policies, are essential parts of your responsibilities.

When answering this question, highlight specific distributions you've worked with, any scriptwriting you've done, and how you have addressed system issues in a production environment. Emphasize your hands-on experience and any projects that showcase your skills.

Demonstrate your understanding of the importance of documentation by discussing your process for maintaining accurate records. Mention using tools for tracking changes and how you keep documentation clear and concise to facilitate communication within the team.

Provide a systematic approach you follow for troubleshooting, such as gathering information, analyzing logs, and testing different scenarios. Share an example to illustrate your problem-solving methodology.

Talk about your experience with time management and prioritization techniques, such as using tools for task management or setting clear deadlines with your teams. Explain how you adapt to both remote and in-office environments to maintain productivity.

Share a specific instance where you collaborated with remote colleagues from different cultures. Highlight the communication methods you used and how you overcame challenges, ensuring successful project delivery.

Explain your knowledge of ITIL processes, especially in relation to incident and change management. Discuss how you apply these principles in day-to-day operations and in delivering exceptional client service.

Mention specific resources like online courses, forums, blogs, or certifications that you follow to stay current in the field. Emphasize your commitment to continuous learning and how you apply that knowledge in your role.

Provide a concise overview of a project where time was of the essence. Focus on the steps you took to ensure a rapid but effective solution was implemented and the outcome that followed.

Discuss the critical impact of security on maintaining the integrity and trustworthiness of endpoint systems. Emphasize how security measures protect client data and uphold organizational reputation.

Share your aspirations within systems engineering and any specific skills you wish to develop. Talk about how working at Visa aligns with your goals and how you intend to contribute to the company’s success.